• EcigWarehouse.co.uk

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Overview

EcigWarehouse.co.uk has a rating of 2.6 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. EcigWarehouse.co.uk ranks 4th among Ecigarettes sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate EcigWarehouse.co.uk?
Top Positive Review

“Excellent Job Ecigwareouseuk”

John L.
5/3/16

Very good service, fast delivery, and very good range of products, I still don't understand the negativity of all these. I got my order on time, Liquids are with great taste with out leakage. Kanger Subtank Mini Clearomizer 22mm is also great currently using it. And happy with it.

Top Critical Review

“Utterly useless”

Rebecca D.
3/10/17

Ordered a smok cloud beast, they kept changing the release date every week, they took preorder and took money 3 weeks before release date, then never sent the order, emails come back with error incorrect email, no phone number. Have been unable to contact until i raised an issue with PayPal, to which they then started saying it was in the post, 9 days no sign and ignoring my emails, escalated the issue with PayPal and they can't get a response either. DO NOT USE THEM.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user ianh603
1 review
0 helpful votes
September 12th, 2023

Bought vape head, scammed for\\£32.00, no reply to e-mails. Scammers, phone numbers do not exists.

Thumbnail of user rebeccad61
0 reviews
0 helpful votes
March 10th, 2017

Ordered a smok cloud beast, they kept changing the release date every week, they took preorder and took money 3 weeks before release date, then never sent the order, emails come back with error incorrect email, no phone number. Have been unable to contact until i raised an issue with PayPal, to which they then started saying it was in the post, 9 days no sign and ignoring my emails, escalated the issue with PayPal and they can't get a response either. DO NOT USE THEM.

Thumbnail of user johnl337
0 reviews
0 helpful votes
May 3rd, 2016

Very good service, fast delivery, and very good range of products, I still don't understand the negativity of all these. I got my order on time, Liquids are with great taste with out leakage. Kanger Subtank Mini Clearomizer 22mm is also great currently using it. And happy with it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user steves288
0 reviews
1 helpful vote
November 4th, 2016

Ordered £85 pounds worth of gear, paid extra for 2-5 day delivery. 5 days have passed and no sign of my stuff. Tried to contact them via email ( the only way possible as I now realise They don't have a contact number)
Immediately received an automated email back saying mail delivery failed!
So I can't contact them or track my items as they have not given me a tracking number.
I will be contacting PayPal to open a complaint and hopefully get my money refunded.
Stay well away from this site!

Thumbnail of user stefaniep3
0 reviews
0 helpful votes
May 3rd, 2016

I bought Tugboat from ecigwarehouse last month after a friend gave me hers to try, I also bought my partner a set, unfortunately I lost one of mine down the toilet after it fell out of my pocket, oops! Dont drop these in the loo lol. I do intend to buy another set as spares as it is handy to have spare batteries and tanks, and this product in my experience is pretty solid, you get the odd one that may have leaking issues, or the odd coil that doesnt work, and my current battery does rattle but still works after all this time! Ive found over time the battery charge has lasted longer than when first purchased and the one that didnt go down the pan still works just fine although I have had leaks with some coils, I just change it out and carry on leak free.
Flavour of the juices I use isnt bad at all, quite good, although other products produce a cleaner flavour and sometimes better vape production (depending on the juice, my strawberry doesnt seem to give much vapour, but butterscotch is very heavy on vapour!). This is definitely a great starter product, or back up product if you like having spares, which my partner has found useful after accidentally dropping his aspire nautilus, he wasnt without because we had these little gems to tide him over.
Overall not completely fault free (is anything? :P) but a pretty safe bet, I would definitely recommend ecigwarehouse products to anyone, whether as spares, a starter kit, or a pocket size ecig for when youre out and about, simple and easy to use, cant go wrong.

Tip for consumers:
Be patient for your parcel sometimes it come late........

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnl199
1 review
0 helpful votes
February 17th, 2015

Last Week i bought Kanger Subtank Atomizer from this company, Quality is normal but the good thing is i got free delivery and discount. I really appreciate personally.

Thumbnail of user stefanov4
0 reviews
1 helpful vote
November 8th, 2016

Crap fake site!

Thumbnail of user natashab25
0 reviews
1 helpful vote
March 9th, 2016

Do NOT use this company ordered the kangertech topbox mini plus a pack of 2 batteries, a week later the topbox mini arrived but with no batteries upon emailing them they apologised & said they would be sent out first class that same day 3 weeks on from original order im still waiting numerous emails have been exchanged where i was told to "check my safe place, as the delivery had been made on the 267th February" not understanding if this ment the 26th or the 27th i then challenged if they had been sent at all as i have an email stating they had sent them the first day i got in touch which was the 24th! Iv now asked 3 separate time for a refund of the batteries and shock no emails are being replied to now. The company is a joke dont even have a number to call only via email will look to complain to trading standards. Unless you want to give your money away do NOT use these con artists!

Thumbnail of user shawans
0 reviews
0 helpful votes
August 25th, 2016

I recently bought Coilart Azeroth it is wonderful device and i am very thankful to ecigwarehuse.

Thumbnail of user annat45
0 reviews
3 helpful votes
October 24th, 2015

I placed my order with this site and payed for expedited shipping, 5 days later it still have not arrived so I emailed them but all the reply said was to wait. Now another 4 days later I am still waiting! With frustration, I emailed them again for a full refund but they replied again telling me to wait! AVOID THEM AT ALL COST! THEY ARE TIME WASTERS!

Thumbnail of user darrine2
0 reviews
1 helpful vote
September 3rd, 2014

Bought a kayfun 20 mil off them for £27.99 with free shipping and it arrived 5 days later which i class as exceptional service and this is the second order ive placed with this company and i was just as delighted with the service the first time round, beware of impatient bad mouthers using phrases like scammed because their order didnt arrive within 48 hours (patience is a virtue) you can find sites that will charge you double plus shipping if it is an emergency for you me personally im a bit more relaxed about things and would wait a little longer than 48 hours before bad mouthing a company that offers the best uk prices regardless of where the item is shipped from.

Service
Value
Shipping
Quality
Thumbnail of user mikej84
0 reviews
1 helpful vote
March 28th, 2014

Wide Range products, local delivery, fair price, best promotion team!

Thumbnail of user stephent30
0 reviews
3 helpful votes
December 28th, 2015

Hi ordered a innokin 134 on 10th December now 28th December still not received gave me false tracking number now trying to get my money back through PayPal stay away from this company thieves

Thumbnail of user markw158
0 reviews
4 helpful votes
September 8th, 2015

Take your order, say they have dispatched it, 7 working days later still not arrived and now they simply ignore all contact - 100% Scam Site.

******* DO NOT USE www.ecigwarehouse.co.uk THEY ARE SCAMMERS *****

Thumbnail of user geofferyh
0 reviews
8 helpful votes
November 30th, 2009

STAY AWAY THEY ARE THIEVES.

PLACED AN ORDER NEVER ARRIVED NO RESPONSE TO EMAILS NOBODY ANSWERS THE PHONE AND THE ANSWERING MACHINE IS FULL.

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About the business

Online eCig shop in UK. Great choice of electronic devices for safe and pleasant smoking. Best choice and quick delivery at eCig UK online store.

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