T N. oh no, it's one of those fake governmental sites. there's another one called euhealthcard.org. both that and this e111.org.uk are betting that consumers will trust the .org, but the truth is anyone can purchase a .org domain. the one you really want to see is a .gov (or in your case .gov.uk). how much did they charge you? you should report them to action fraud, consumer direct and watchdog. and the real place to get your EU card (did you actually even get your card) should know about this unit too. sorry to hear this happened to you.