All I can say is I wish I would have found this site before I ordered my dress. It looked lovely on line but when it arrived it was a joke. It was huge! I had sent all my measurements as they requested and it did not fit! I have been e-mailing back and forth with them and so far they have offered 30.00 to try to satisfy me. Far cry from 175.00 originally paid. Am hoping PAYPAL will help with getting my money back. STAY AWAY from this company, it is a rip-off!

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T N. oh, that's awful, i'm sorry. whatever you do, don't send the dress back - they won't do anything to it and you'll lose more money. hopefully this isn't a wedding dress?

8/27/11  •  Votes (0)

Cheryl S. No not a wedding dress but a dress for a wedding. I've already purchased another one (locally!) LOL and am ready for the wedding. They are up to 50.00 on their offer, but I'm holding out for at least the price of the dress. Thank you for your comment and your advice. I do wish I would have found this site BEFORE I ordered, hindsight is truely better.

8/27/11  •  Votes (0)

Cheryl S. I am here this morning to tell you that persistence pays off. After 16 e-mails and countless hours involved. I am going to receive my 138.00 I originally paid for my dress. I will eat the 37.50 for S&H but at least I get the dress amount back. If anyone else is dealing with this company, keep at them, you'll eventually wear them down.

8/29/11  •  Votes (0)

Worse purchase I've ever made. I ordered a dress for my daughter from this company in CHINA about two months ago. They called me and asked for her height because the dress is custom made. I should have know then that this was a bad idea. Red flag#1. They also told me that the dress would arrive at the end of March. I asked them if it was possible they send it earlier because I was leaving for my destination wedding at the end of March and I really did not want to cut it close. She said, "Don't you want us to take our time and do a good job?" Red flag #2! I did get the dress last week. The shipping cost $30 and the dress was $40. Well the dress is such poor quality. The stiching is loose in some places, the inside liner of the dress has little rust colored spots and it is 10X too big for my daughter. I don't have time to return it so it's at the tailor for repair. Oh that's only $45 to remake the entire dress. The length isn't even right!!!!!!! I will NEVER buy anything from his company again!

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Steffi B. its so hard to find reliable sites from china! i've been scammed b4 as well

3/23/11  •  Votes (0)

marika r. What a scam! I am furious. The wedding dress I ordered does not look AT ALL LIKE THE PICTURE!!!!They do not want to refund me! Total rubbish. Paypal should not be linked to them. I thought it was secure.

4/1/11  •  Votes (0)

Well what can i say other than avoid avoid avoid, ive had the same issue with the comment above, other than im still going through the motions of trying to send the dress back! I think my 2yr old grandson could do a better job! Only wished i had read the returns section first as this explains all and that the dresses are not the real thing... but who would read that part first?? They need to be taken off the websites!!!! Im one very angry customer.....

I ordered a light blue prom dress from this site, and i didn't even receive the dress. They said we had to wait another month for the dress and it still didn't show up, so my mum asked for her money back, and she still hasn't got it. and know they just keep adding the time. and its now been 5 months since we ordered the dress! this website is a total rip-off !

I ordered 3 bridesmaid dresses from this website. I can't complain about the delivery as they came on time and the quaility was ok but the customer service is very very poor!! None of the dresses fit and I wasn't able to return them. I know this is stated in their policy but I ordered 2 size 14's and a size 10-12 person couldn't fit in it!!!! Be very careful if you ever order from this site, once ordered theres no going back. I have since had to buy another set of dresses from a well know highstreet retailer and I'm now left with the hassle of trying to sell these dresses.


I will NEVER be buying ANYTHING from this website and I urge anyone considering to think otherwise!!!

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T N. so sorry to hear this. wedding/bridesmaid dress scams are rampant these days. as well as many other scams. it's super important to check reviews and ask around first. you can report these guys to action fraud, consumer direct and watchdog!

6/14/11  •  Votes (0)

Ordered an orange prom dress a month ago. Had a delivery today in a plastic bag, no paperwork and it was PINK. Not very well made. No phone number to ring! Just sent email and awaitin reply. Biggest mistake I made ordering that.

I have had a very bad experience with dresssale.co.uk, firstly they are based in China, not the UK. I ordered a wedding dress and a bridesmaids dress, they looked absolutely beautiful on the website. I ordered and paid via paypal. I received the dresses a few weeks later. Both dresses were faulty, there was a lot of loose stitching and straps that weren't sewn on properly. I emailed dresssale.co.uk the same day as i received the dresses to tell them that the dresses were faulty. They emailed me back asking if i could send them photos of the faults and that they would make a decision of what they would do. I sent them photos and they replied saying that if i send the dresses back then i would havve to pay a re-stocking fee of £115 and that they would not be able to sell the dresses because they were custom made for my size. This was a bit contradictive, why would i need to pay a re-stocking fee if they can't re-sell the dresses! Their website does state that any custom made dresses are non-refundable but it doesn't state anything regarding if the dresses are faulty, they only thing it says is to contact them within 2 days of receiving the items. I told them that i was going to send the dresses so they told me not to send it to the address on the packaging that i received the dresses in, so i asked them for their address to send the dresses back to. They sent me several messages saying, it is not in my best interest to send the dresses back and that i could keep the dresses and they will give me a £30 refund. This was rediculous, the dresses were not fit for wear. To cut a long story short, i carried on emailing them asking for their return address which they never gave to me. they even emailed me saying that the dresses would not look as beautiful as they do on their website because the photos on their website are photo shopped. surely this is false advertising! they kept avoiding the fact that the dresses were faulty. I contacted paypal and completed a dispute form. Paypal were fantastic, they investigated the issues, and decided in my favour, they told me to send the dresses back and they provided me with the return address. I sent them proof of returning them (photo's of the receipt and parcel force despatch form) and they recovered my money for me, the full amount. Dresssale.co.uk acted very un-professional and its like they just wanted to argue with me, at the end of the day, they sent me fault items. on their website it states that they do a 25 point check on all items so i guess they forgot about checking my dresses. I spent £70 to send them back to China with parcelforce as the dresses had to be tracked, this money i will not get back so i have lost £70. This experience has really upset me as i was shopping for my wedding dress. I will always use paypal when shopping online, they were fantastic. Thank you paypal.

Stef
London

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karen l. I know how you felt! Hope you found something just as beautiful!!

K x

10/2/10  •  Votes (0)

Aron L. I have bought a wedding dress on this online shop. I received it yesterday and it's absolutely fantastic and amazing!! I just wanted to say thank you for this stunning dress! I love it =)! The service was impeccable. If i were to ever need another prom dress i would order from you guys again.

2/25/11  •  Votes (0)

Laura R. LIES LIES LIES Aron L! They ripped me off $200! You have to work for these frauds!

3/5/11  •  Votes (0)

michellep p. You can spot these frauds miles off how by their punctuation. On all of the positive comments on all of these chinese ripp off sites, they always use the lower case 'i'.
'i bought this dress and i couldnt believe how amazing i look in it. i will definately buy from you again =)'
Aron L. you joker!

4/4/11  •  Votes (0)