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Overview

Dress Empire has a rating of 1.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Dress Empire ranks 337th among Wedding Dresses sites.

How would you rate Dress Empire?
Top Critical Review

“Customer Service is AWFUL!”

katelyn p.
3/12/13

Customer Service is AWFUL! I tried multiple times to chat with someone through the online chat and NOBODY ever answered me back. I also sent numerous emails and still no reply! They lost a sale from me

Reviews (3)

Rating

Timeframe

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Thumbnail of user katelynp
8 reviews
19 helpful votes
March 12th, 2013

Customer Service is AWFUL! I tried multiple times to chat with someone through the online chat and NOBODY ever answered me back. I also sent numerous emails and still no reply! They lost a sale from me

Thumbnail of user christinep1
1 review
4 helpful votes
February 26th, 2011

Well everything went great until I received the WRONG DRESS.:-( I am sooooo bummed, and now I am trying to get a hold of them and no one answers the phone on a saturday,... Not sure what to do, just loved the whole experience until I received the wrong dress...

Thumbnail of user richardl46
1 review
3 helpful votes
January 8th, 2014

Scammers! They take your order and accept your payment - all online - but do not deliver your order or refund your payment... and no one answers either phones or emails. We are reporting them to the FBI.

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About the business

Online designer dress boutique based in Manhattan specializing in designer dresses, occasion gowns and more!

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