• Dream Singles

Dream Singles

Ratings On Other Platforms

Trustpilot
3.5 / 5
Better Business Bureau
4.1 / 5
Corporate Values

Overview

Dream Singles has a rating of 4.55 stars from 782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dream Singles most frequently mention customer service, beautiful women, and video chat. Dream Singles ranks 2nd among International Dating sites.

  • Service
    75
  • Value
    70
  • Shipping
    43
  • Returns
    38
  • Quality
    65

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 78.3%
Positive
54
Neutral
1
Negative
14
34
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What reviewers want you to know

Positive highlights

  • They're customer service is very good and they are very friendly and great too.
  • The last time I contacted customer support, I got a response in a few hours, which isn't very bad.

Critical highlights

  • She said Dream Singles used a translator and the site is fake.
  • So the question is will dream marriage suspend the agency and the profiles of the models it has hired?
How would you rate Dream Singles?
Business's Favorite Review

“New Beginnings”

Andrew L.
4/11/21

Really enjoyed myself on the site. Any issues I encountered were quickly resolved by professional staff. Victoria, the lady I fell in love with, is genuine and even helpful allowing me to navigate the site with minimal issues. Thanks Dream Singles, you honestly changed my life.

See full review
Top Positive Review

“A Dream Come True For Singles”

Steven
2/3/21

I've been a customer of Dream Singles since 9th January 2021. During which time I found my girlfriend via this site and we are very happy and intend on getting married hopefully next year. One of the very helpful admin team is Nikki always prepared to offer helpful advice and support. Strongly recommend this dating site, if you haven't already used this site give it a go you could find your soulmate like I did.

Reviews (782)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (83) dream singles (206) dream marriage (104) customer support (20)
Thumbnail of user marka3359
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

DS is a great entertaining site to chat with women who from the pictures and select videos are some of the most beautiful girls on one dating site. I enjoy using this website to connect to a possible love interest. It is not DS's fault there was COVID-19 and then the Ukrainian-Russian war that has halted plans with specific members. Hopefully, getting to meet this woman I have known on this site since 2022 would be a success story.

Thumbnail of user gerritd15
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Hi Nicol,

As we have just talked on the phone, the following:
I have tried many Dating sites in the past but Dream Singles is without any doubt the best.
The service is good, their quality is good, and the best of all is that when a client like me have to speak with Dream Single telephonically, the staff, like you, is always very professional, helpful and friendly!

As a businessman myself I can just say two thing; Thank you and keep up the good work!

I pray for you, and God bless!

Gerrit Du Preez.
Cape Town
South-Africa.

Thumbnail of user robertp5473
1 review
1 helpful vote
April 12th, 2024
Verified purchase

My experience with Dream Singles, I have loved this site. The women are friendly. They are looking for a soulmate just like me the staff, very courteous and eager to help you and again I want to see the women will inform you about their life and what they are looking for I have had great experience with this site, and I want to thank them for all the help they have given me And I will say the women are probably the most friendliest I have ever encountered. Thank you, Dream Singles..

Thumbnail of user davidl6547
1 review
0 helpful votes
February 15th, 2024

Dream singles provides good insight to the viewing dating world helpful to the international world.j

Service
Value
Shipping
Thumbnail of user billr1190
1 review
0 helpful votes
February 29th, 2024

Since being on this site I had to contact customer support twice and spoke with Nikki. She was exceptional and knew exactly what to do to help me out with the problem that I had and now it's fixed so everything is fine. Thank you Nikki.

Thumbnail of user frankb1871
1 review
1 helpful vote
January 28th, 2024

I have found that there are many amazing women on Dream Singles. Most of them are truly looking for a man to spend the rest of their life with. Some of them complain about men only looking for a fling, but if you are someone looking for a wonderful life partner, this is the place to find her.

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Thumbnail of user jcanitzjr
1 review
1 helpful vote
December 25th, 2023

Like any dating site there are real profiles, and there are fake profiles. I have been a member since 2011 and I am still on Dream Singles looking. First of all... Yes I have been on the site and extremely long time. I even took a break from the site due to frustration for two years twice at different times. I have seen the site change in good ways and in bad ways.

I could tell you all the bad and the good, but I will keep it simple. The site is not cheap to use. In fact it can be very expensive. Some of these measures I want to believe are in the interest to protect the women and the men. Though like some policies when put into action they do not work as intended. Your letters, chat, and photos will be censored to an extent by an AI or by employees... this is to prevent personal information such as contact information or anything violating the Terms of Service being passed between you and the individual you are communicating with. The site has a system in place to exchange personal contact information... which is expensive. There are certain criteria you have to meet before you can even request personal contact information. This is something that is changed over the years. You have to spend a certain amount of money in communication with an individual you are talking with, you have to have a scheduled phone date, and then once those situations are met then you pay to request the personal information. The lady will have the choice to decline or accept. It is said, though I have never experienced it myself, that if the lady declines your request you are refunded the fee for requesting. Letters cost 10 credits to send, and you can attach a photo or a video. If you receive a letter with a video it will cost you 10 credits to see the video. Live chat is 1 credit a minute. Video chat is 2 credits a minute, but you will be able to see the individual you are talking to though they will not be able to see you. That is a drawback. If you send a photo or receive a photo in the live chat, it will cost about 8 credits to send or receive. There are also gifs or emojis that can be sent to each other in live chat that cost around 4 credits. I would like to remind you that on average a credit will run 1.75 USD. This is not always the case but this is just an average.

I have gotten the impression over the years that there are letter writing services that the ladies may employ. As I will get similar styles and similar written letters around the same time from many different ladies. I am not saying this is always the case, it is just something I have inferred from my experience. Like I have also pointed out in the very beginning I have communicated with individuals who seem very genuine, but I have also communicated with individuals who toy you along.

So I warn you now use your best judgment. On any dating website you will run into people who game the system. Some letters you receive will be sweet and kind, and some letters you receive will accuse you of being fake, a liar, and all sorts of other things. Things. To include calling you a little boy because you do not respond to their letters. Like I mentioned a few moments ago, I warn you use your best judgment. There are genuine people, and there are disingenuous people on the site. I know the site says that they validate everyone, but there is plenty of information out there and you can be scammed. Toby warned again. Your information can be used to create a scamming profile somewhere else and the people you talk information can be used to create scammed profiles other places, but understand this is not done by the site. As far as I know. The side is owned by an American based company but I do not know where the servers actually reside.

Again, like I say with any interaction with somebody over the internet, use caution, trust your gut, and be careful.

I do not feel comfortable providing my site ID as I am concerned with retribution from the site.

Tip for consumers:
Just be careful on any site you use as bait in click is out there no matter the site you are on.

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Value
Quality
Thumbnail of user ronaldb1849
1 review
0 helpful votes
April 14th, 2024
Verified purchase

It's been a true honor being apart of Dream Single. Thank you for assisting me. I have been taking full advantage of the tools given me to meet many interesting beautiful women here.

Thumbnail of user tomw1819
1 review
13 helpful votes
December 15th, 2023

Total scam! 100% Fake profiles! Plenty of Silicone and Botox! Models galore more than likely sold their portfolios to Dream Singles. Premium Communication takes a month of communicating with a lady. At this point contact information can be exchanged. But, the lady terminates the relationship without exchanging contact information. Lol just another online dating site Scam. Truth!

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Value
Thumbnail of user robt121
1 review
4 helpful votes
February 2nd, 2024
• Updated review

Dream Singles is the very top spot and dating website to have the chance to discuss and to meet real Ukrainian Women and other so hot and high class East European Ladies, and from more available countries in the world!
If you have the chance to talk with Jackie that is one of their top representatives, you will get a top client service with everything she can offer to you, in order to offer you a better experience, she will do!
The Best they will always give! The Better is yet to come! But it always a 5 Stars Level Experience!

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Value
Shipping
Something different to try
April 19th, 2019
Verified purchase
• Previous review

Hello. As I was looking for something different to try in term of a new dating website, tired of the same deceptions and promises that never give us satisfaction
In something concrete, so I decided to try dream-singles.com. This dating website, is done perfectly in the most intuive way to let you begin your new journey to find
Real love in a different way. The ladies that are there are so gentle and open minded at the same time. They are all educatd and ready to bring to you something concrete
In a dynamic and enjoyable way to communicate and to seduce each others, on the road to a concrete relationship that they look for, just as you. With the common goal
You will become happier, with the conviction to had done the right move at the right time, and at the best place for it around! Its a total game changer, try it and you will
Be convainced for sure!

Thumbnail of user stepheno876
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

As we go through our daily lives, how can anyone not be happy with service like NIKKI gave me! It's employees such as her that makes contacting a business a PURE PLEASURE! I'm happy that NIKKI answered the phone to assist me!
Thanks NIKKI

Thumbnail of user martyh402
1 review
0 helpful votes
April 13th, 2024
Verified purchase

Nikki I've had a wonderful experience here. The ladies are lovely and friendly and like to chat

Thumbnail of user valkiro1.yr
1 review
5 helpful votes
December 24th, 2023

I have been with this site for 3 years & I have never met any woman. I was corresponding with a girl from Ukraine & I wrote her an Email & she replied her profile was a fake. I have added 2 pictures of the emails as proof. The site says the women are verified... If they are verified then why was this one not?

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Thumbnail of user michaelj2225
2 reviews
0 helpful votes
April 8th, 2024

My name is Mike.
I joined Dream Singles on Dec 4 2021. I met. My love Dec 5 2021, We met 2 months before the war i feel that. Through. The Ups and downs we have gone through on this site. From set backs, the war.,not being able to meet yet has been heart breaking. But we find comfort on this site. In communicating here for 2,plus years. And it's not always perfect.with language barriers that turn misunderstandings due to. The SLAVIC culture.
But patience respect are huge here, Because we do love, respect.,admire and trust each other. With the belief. That we will. Meet soon one day.
I have turned to the DS team. Of Jackie, Jeana or Nikki for support. For cultural barriers /misunderstandings, assurances
This site vettes all women. And no site is perfect,beyond the profile. But this site. Does not mess around when It comes to fake profiles, money or suspicious credit card activity. I was tested 2 weeks ago out if the blue. Because. My money. Didn't deduct off bill. And this was tested though me using my card. With specific. Amounts used. To verify it's me. This sets. This site apart from others clearly and. The added layer of security a trusted site. Gives me comfort.
The site has it's problems at times with chat live or video chat glitches. Where the site will apologize for technical difficulties and that they are fixing. The problem.
The credits. $38/ 50 credits. To me. Reasonable. Ive done my own research. This is definitely one of the better deals
I met my. Future, my life. My love here. From KYIV Ukraine. I have used this site. To communicate with her and. I'm grateful for this. I also know that this site. Has a very impressive. Showcase of not only beautiful, but self reliant, driven women. With their own story to tell here. On this site. I'm telling. You. Men can't not. Go wrong. But. For True love. These women. Are serious. And with patience. Respect sincerity.and a better understanding of the culture. True love is a reality here on Dream. Singles,!

Tip for consumers:
The office is clear in terms of use. and the rules and guidelines. I suggest reading the entire. terms of use topics on everything.

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Thumbnail of user dinog37
1 review
0 helpful votes
January 12th, 2024

I was confused and upset at first. Then, I learned the benefits of Diamond membership. Now, I can focus my energy on the right special lady.

Tip for consumers:
At first, I thought the special lady was not responding to me. Then I found a she did send me an email and I had to go to contacts, click on her profile to see it.

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Value
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Thumbnail of user jasong881
1 review
2 helpful votes
April 9th, 2021
Verified purchase

Been on here a little while and have found the site easy to use and the staff are always helpful with any problems, which fortunately have been very few.
If you need advice Lana and the rest of the team are always keen to help.

Thumbnail of user rayc770
1 review
0 helpful votes
March 7th, 2024
Verified purchase

In less than two weeks time I have met my soulmate! If you have any questions the customer service team will get back with you very quickly!

Thumbnail of user douglasa613
1 review
0 helpful votes
January 12th, 2024
Verified purchase
• Updated review

I am a Member of the Dream Singles Dating Site

It is Very Well Run with Very Serious Members looking for Serious Relationships

I am Extremely Happy with my Interactions on Dream Singles & I have found my Match

Nikki on the Support Staff has been Nothing short of Excellent

Thank You Dream Singles

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Value
Quality
Relationship & Dating Website
January 12th, 2024
• Previous review

The Dream Singles Website is a FIRST CLASS, Well Run business & SERIOUS RELATIONSHIP Website...ALL THE WAY.

I have found MY DREAM Here

I'm Totally Happy & Overjoyed

Those using Dream Singles have a Very Seriousl approach & attitude regarding Relationships

I am a Successful businessman & can say Most Assuredly that Dream Singles is Extremely WELL RUN

And I can clearly tell that the Men & Women that are using Dream Singles for their Life Long Partner...are NOT fooling Around

Thank You Dream Singles

Tip for consumers:
The Dream Singles site is a FIRST CLASS, Well Run business & SERIOUS RELATIONSHIP Website......ALL THE WAY.

I have found MY DREAM

Those using Dream Singles have a Very Seriousl approach & attitude regarding Relationships

I am a Successful businessman & can say Most Assuredly that Dream Singles is Extremely WELL RUN

The Men & Women that are using Dream Singles for their Life Long Partner.......are NOT fooling Around

Thank You Dream Singles

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Value
Shipping
Returns
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Thumbnail of user adambenjelloun250
1 review
0 helpful votes
February 14th, 2024

Would like to take this opportunity to thank Jackie for great communication and customer service.you are a star

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Value
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Returns
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Thumbnail of user jamesh7739
1 review
0 helpful votes
April 6th, 2024
Verified purchase
• Updated review

Man kikki and staff are the best at what they do I have enjoyed every minute of this experience catching with other people like myself looking for their new relationship and bringing them together and it has been amazing

Best darting site I have found
April 6th, 2024
Verified purchase
• Previous review

I have been to lots of darting sites before and nothing compares with dream single they have the best information on how much you can do looking for a match and love for life thanks kikki

Thumbnail of user kingbeckford
1 review
0 helpful votes
December 23rd, 2023
• Updated review

I think Dream Singles has t h e best looking beautiful ladies from any other dating sites. It's I very carm and relaxing wonderful experience chatting to beautiful ladies from around the world. It's an enjoyable experience. And customer service team are very helpful and professional In supporting you in your needs and questions. I think Dream Singles is the best dating sites in the world in my opinion and experience.

Enjoyable
December 4th, 2023
• Previous review

Dream Singles is the best dating platform very easy to use. It's a great dating platform with beautiful ladies to chat with. Customer service team are excellent and friendly good advice very professional. I think Dream Singles is the best dating platform in the world. I would recommend Dream Singles to friends and family. Good value for money great service.

Thumbnail of user garyc2365
1 review
0 helpful votes
April 8th, 2024

The site is easy to navigate, you don't need a degree in computers to operate or figure out how to use the site. The ladies are especially keen.

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Thumbnail of user dd881
1 review
4 helpful votes
February 11th, 2024

It's more of a chat site, just enough to keep you interested, keeps you paying while nothing progresses. And you can never be sure who or what you're dealing with. And it was suggested to communicate by something that doesn't cost, even though they could be reached on a free chat, they flat out refused, to only communicate through the paying site, they even wanted more emails that also would up the cost. On most of their profiles they suggest that they don't want endless emails,(which is what they do), and want to meet up, Vi is one of the girls …. It became a bad experience when I was searching from one girl to the next. Don't waste your money, more importantly your time here. If you want to find someone on any 'dating site', use a cam and be sure it isn't something pre-recorded, that you are the only one communicating with them. Furthermore, you should be talking to just one person and if you want to talk to another person you can but you can't go back to previous conversation until 48hrs have passed.

Thumbnail of user bradt290
1 review
0 helpful votes
January 7th, 2024
Verified purchase

Real women. Customer service Jeana great. Reply in 1 business day. Positive response to request made.
I am a real customer. Believe I found a excellent future partner for the long term.

Thumbnail of user allanbald571
1 review
0 helpful votes
January 3rd, 2024

The clients are commendable, the customer service is overall, doing what they can do, for helping. The different types of package rates are helpful. It's an experience that is truly a life situation. I'm going through this for hopes of better myself.

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From the business

At Dream Singles, we thrive on bringing couples together to find true love and happiness. Since 2003, we have provided a platform for singles to connect in over 200 countries. We set the bar high in online international dating, as we hold the 2015 iDate Award for Best Niche Dating Site. Over the last 18 years, Dream Singles has created thousands of success stories. Because our services promote the most genuine meetings, it enables our members to develop endearing and lasting relationships.

Company Representative

Thumbnail of user neliap
Dream S.
Typically does not respond to reviews

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