DoYouEven

This was during my black friday sales and I realised on my very last order that I could've applied my student beans code. I wrote in via the live chat and Jess helped me with processing a 10% refund for ALL my orders as well as my friends' (with the apt student proof of course). I am so thankful for her help and she did it so quickly I absolutely had to leave a good feedback here for her.

I'll definitely be returning back to DYE if service is always this good! Thank you so much

I purchased a pair of seamless shorts and the label was already coming off when I first tried them on. I tried to get a replacement pair but they couldn't get me one. Now they are refunding me only part of the pants not even the full amount!. Worst experience ever, I know I won't be buying from here again. I was a first and last time buyer. I haven't had any issue with other brands like elite eleven I would much rather prefer to purchase now.

I have paid £142 including shipping which is £11 as I live in the uk I haven't received my parcel yet but I've just had a email saying I need to pay Import Duty/Tax Payment to get my parcel to my house which was £62 I have just read that on the website which I wish I read before even purchasing. Far to expensive for leggings and shorts very over rated and ridiculous for Import Duty/Tax Payment especially if you've paid £11 shipping. Won't be buying again.

Get charged up the $#*! in duties that I want warned about before purchasing. They wouldn't do anything to help reimburse me for it. And there clothes are way too tight. Ordered a size up for pants and zip up hoodie and still too tight. Tried working out in them and there's no stretch what so ever. Worst clothing company I've ever purchased from. They don't stand behind their product either so what does that tell you?

My favourite leggings of all time, they are incredibly flattering on the legs and booty as well as bringing in the waist well with a tight and effective waistband. The material is thick enough to be squat proof but definitely doesn't over-heat. The shipping time for me was super quick, mind you I live in Aus, however its a relief for me because for any overseas brands I have to wait up to 3 weeks at least, so it evens out! I now have 5 different colours.

Placed my first order in November for a load of kit and received Quite quick considering their the other side of the world. And it all fits great.
Had a warranty issue since then and they turned the problem around within 2 days and a replacement pair are on their way to me. Massively helpful and great customer service. Would highly recommend to anyone. Big thank you to Jennie Su for you help in this matter.

Will definitely buy from them again.

Their clothes are fairly well made, however the fit can be difficult to determine which is best. The issue that I find most dissatisfying is for returns. Unlike Gymshark, you must pay for shipping for all returns and the return location is in Australia. Shipping costs for my return were $76US, the value of the return is $112US. So the question becomes, is it worth the cost to send it back or do I just give it away due to the item not fitting? I certainly know I will NEVER order from them again.

Firstly, I got my size wrong and emailed to see if I could change and thankfully I had a rapid reply and they corrected my order for me! 5 stars for that. Dispatched the next day too.
However, after paying £11 delivery I had an update from DHL to say I had more custom fees to pay before shipment could continue- £69! Which I cannot afford to pay. World wide shipping should not be an option if this is the case. Who on earth wants to pay £80 in total for delivery for 3 pairs of leggings. Very disappointed and now I feel stressed having to deal with sorting it out myself as DYE are not responsible for anything to do with customs. There should be more of an awareness raised about the amount customs can be, I was mind blown tbh!

To be honest, their fit is amazing! I actually like their stuff better than Lululemon! However, I purchased forest green shorts and an orange bra from them. My first time wearing them I noticed (after my workout) that the shorts bled into my sports bra! I even tried washing the bra and the green stain still didn't come out. I've been trying to work with their customer service and have had no luck! Moral of the story, you get what you pay for. Unfortunately, even though they fit amazingly, their stuff bleeds and that's not good quality. I don't think I'll be buying from them again. :(

I am a customer from Hong Kong and bought a pair of leggings from them as I thought they looked cute on the photo.
As a oversea customer, I has to pay shipping cost and finally received my legging with obvious mark on it.

Reported to the customer service team and asked for a full refund, as I don't think any customer would like to receive a brand new legging with mark on it.
And it seem to me they completely did not inspect the good completely.

Got a replied from them, said that they don't think my legging is faulty, as the legging still wearable, still hold it purpose and they cannot see there is any damage on the legging.
And offered me a 15% off refund on this legging only.

It was a disappointing experience and customer service does not seem to helpful.
As a customer I wish to receive a goods that without any faulty and mark, that is the basic requirement.
And if Doyoueven team think that marked item is still sellable and wearable, then I won't be shopping there again.

I got a mens hoodie in a large that came with an ape index of about a 6'4" wing span. That alone would've been fine, except after writing to figure out a return and exchange (the size needed wasn't in stock) our message was ignored by DYE for 2-3 weeks. Once they did respond they were entirely unhelpful as to our options. This was back in October 2019 and they have still failed to make good on any cooperation with this return.

Quality of clothes themselves, honestly not bad. Even after these last few months of negligence I would be happy to change my rating if they changed their ways.

Poor sizing guides, Abysmal quality service. If you know what you're looking for ahead of time, go for it. Just don't expect much help from them if things come in the wrong size.

Absolutely amazing!
I accidentally got the wrong size and when i sent an email if they could swap the sizing, they replied really soon and was super kind about it all!
Got my package in 2 days!
Defiantly buying more when they release new things!

I ordered a pair of leggings from this company and it didn't take long for them to fall apart by the seams. Ironically they were called seamless leggings. I religiously wash all of the expensive leggings I own by hand and lay them flat to dry because I want to make them last for as long as possible. When I mentioned the issues to customer service they basically said that there was nothing they could do. Even wish has better return policies and you pay next to nothing for their products. What a pity.

Ordered a pair of grey seamless leggings (pictured) and once I received them they were so amazing, fit so nicely and comfortably I instantly ordered the black pair. Postage is super quick, like 1 day after being posted. Unfortunately there was a small problem with the black leggings but customer service responsed so quickly and had the problem resolved that day! Couldn't be happier with the service! Thanks a million :)

I basically placed an order on November 25,2018. It took 3 weeks to get delivered and at the end, i had to pay customs fees. I called DHL saying i wanted to refuse the delivery and sent back the package. Then i got an email from DOYOUEVEN on January 15 which is almost 2 months after my purchased, asking if i wanted to get the package delivered again or a refund.
If i sent the package back, it's in the only perspective of getting a total refund. I am really pissed of cause the delivery took 3 weeks and then they suggested me to be delivered again on 7 days delivery. I think this company has no good customer setvices and they are just trying to get the things longer so then people forget about their refund. Better to go to sportcheck or to order somewhere you know.

I am incredibly impressed by the amazing customer service I received from Niki. There was a problem with my tights and she promptly responded to my email. She went above and beyond to help me. Everything got sorted out and she did more for me than I had ever expected. Thank you again Niki! I will definitely continue to order products from Doyoueven.

Will never buy from DYE again! Quality form gymshark and ASOS is MUCH better. This stuff is made for instagram but not for real life.

I ordered beginning of November for Christmas. This is what happened:

1. They didnt send shipping confirmation for one week. I asked and they came up with some lame excuse.
2.20 days later no delivery. I wrote to them and after a weeks time they reply that now its not 20 days but 40
Days (work days).
3. After 40 days I write again. They ignore my email(s) for 2 weeks.

Still havent received anything. I think they are going bankrupt or something. I definitively dont trust them and would never use or recommend use them. Stay away!

Really kind and helpful with all my questions. I ordered from Italy and they arrived after only two weeks.

I've seen Doyoueven posts pop up on my Facebook and my Instagram and i've been really interested in their thermal sweats and a pair of mesh panel leggings for my girlfriend. The shipping arrived in 1.5 weeks, and i'm from Cali, so that was pretty quick - i chose pack and track shipping method, and the quality of the product was amazing! It's definitely as good, if not better, than some of the larger brands like nike and lulus but without the ridiculous cost. Definitely recommended!

I ordered a pair of gym shorts on March 9th, and they arrived yesterday. I figured it would take a while for it to be delivered due to being on the opposite side of the planet, so I was patient. 2 weeks pass, and I don't receive a shipment notification. I go to my order and use the tracking number provided. An error message popped up saying "Sorry, [tracking number] not trackable". I've never had an issue like this with tracking an online order, so I figured the website must've been down. I try this every other day until I received my order, and the same error message persisted. I tried contacting the website, but it wasn't until I contacted them the 2nd time that I received a response, and an automated one at that.

TLDR: My order took nearly a month to arrive, and I had no idea if it was even processing due to tracking being constantly down and the lack of response from the associates. The shorts fit me well, and they're comfortable. I just don't think they're worth the hassle.

I ordered a white women's dynasty jacket. It came in the other day and it is great quality! The material is thick and the aesthetic is great too. Unfortunately when I opened i. T there was a tiny stain on the back. I contacted customer service and sent a photo. They were quick to respond and they sent a new jacket right away, while allowing me to keep the original one.
Overall great product for a good price!

I placed my order with doyoueven it's been 5 week and numerous emails now they dodge phone calls maybe if the CEO spent more time paying attention to his business and less time flexing on social media he might have a successful business.