I orderd a waterfall for my lizard on 28 feb 2011 and its now 06 april and it still hasn't come, they managed to take the money out of my bank quick enough but still no waterfall, not only that but when i try to phone it says i can not be connected and i can not leave a message, I have sent them about 3 e-mails and no reply... obviously just been scamd!!! DO NOT BUY ANYTHING FROM THIS WEBSITE!!!!!

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K D. Sounds like a bunch of snakes to me... (Sorry, I couldn't resist it...)

If it helps, here are some of their details. I suggest you contact your bank ASAP and open a dispute: Big clue they are scammers - no obvious street address on the website.

Domain name:
discountreptilesupplies.co.uk

Registrant:
Sotonrep

Registrant type:
UK Individual

Registrant's address:
89 Woodmill lane
Southhampton
SO18 2PA
United Kingdom

Registrar:
eNom, Inc. [Tag = ENOM]
URL: http://www.enom.com

Relevant dates:
Registered on: 14-Jan-2011
Renewal date: 14-Jan-2013
Last updated: 14-Jan-2011

Registration status:
Registered until renewal date.

Name servers:
vz512-ns1.nufuturens.com
vz512-ns2.nufuturens.com

Disclaimer
WHOIS lookup made at 17:55:09 07-Apr-2011

Good luck with getting your money back.

4/7/11 • Votes (2)

boo b. hi melissa. i do know discount reptilesupplies and was able to talk to them last night. they said that it was sent out so they are going to contact the courier service to track your item down today.

4/14/11 • Votes (0)

Discount R. Hi, I can only apologise for this issue. I have taken the site down for the time being as have been having some development issues and software issues in the back end *these are in the process of being sorted out*. I have issued a full refund and again apologise for the inconvenience, I can assure you we are not shady and if anyone has had communication issues or delivery issues can I please ask you call my mobile number 07956239503.

4/14/11 • Votes (0)

melissa f. Ok well thank you for the refund

4/19/11 • Votes (0)