• DiscountPetCare

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Overview

DiscountPetCare has a rating of 4.29 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. DiscountPetCare ranks 20th among Pet Meds sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate DiscountPetCare?
Top Positive Review

“My Dog "Barnie"”

Velma J.
3/25/19

Thanks to this resource, I was able to buy the most lovely and beloved dog in the world! I called him Barney, and now we are inseparable from him. If you want to find a true friend, I advise you this application.

Top Critical Review

“Dodgy customer support.”

Irene C.
1/4/22

I had to order by phone, as the online website froze twice towards the end of the transaction. When I hadn't received a confirmation email after an hour, I called their 1300 number, the call centre person said he sent it again, no result. 4 hours later I called again, when I mentioned that I'd sent an email expressing my annoyance, they hung up on me. I tried again, no answer. Tried from a different phone, checked they had my correct email address, then cancelled the order. Now contacting the bank to block that order.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user velmaj8
2 reviews
2 helpful votes
March 25th, 2019

Thanks to this resource, I was able to buy the most lovely and beloved dog in the world! I called him Barney, and now we are inseparable from him. If you want to find a true friend, I advise you this application.

Thumbnail of user irenec283
1 review
0 helpful votes
January 4th, 2022

I had to order by phone, as the online website froze twice towards the end of the transaction.
When I hadn't received a confirmation email after an hour, I called their 1300 number, the call centre person said he sent it again, no result.
4 hours later I called again, when I mentioned that I'd sent an email expressing my annoyance, they hung up on me. I tried again, no answer.
Tried from a different phone, checked they had my correct email address, then cancelled the order.
Now contacting the bank to block that order.

Tip for consumers:
That the website freezes, and customer support don’t send confirmation emails.
I didn’t get an order number until I asked for it.

Products used:
None, as I cancelled the order. I ordered 1X Bravecto purple Plus 2pack, and Nexguard Spectra red 6 pack

Service
Value
Thumbnail of user leeannc3
15 reviews
19 helpful votes
February 25th, 2016

Discountpetcare.com continuously offers discount coupons that further reduce their already discounted prices. As a repeat customer I save extra.

Thumbnail of user sandrav14
2 reviews
1 helpful vote
September 30th, 2015

I used this service twice. I can't say that I'm totally satisfied or unsatisfied with it. I bought some products for my dog and the price was higher than at the another site.

Thumbnail of user lisal71
1 review
1 helpful vote
September 30th, 2014

I am a repeat customer of discountpetcare.com living in Spain, I get great deals from its newsletters and I save considerably compared to what I was paying when I bought flea and tick products for my 2 dogs locally. Highly recommend this site.

Thumbnail of user summerh4
1 review
1 helpful vote
September 15th, 2014

As the name suggest they do offer discounted prices and discounts coupons, which gives you extra discount. Have used them thrice and have found their services to be satisfactory will continue using them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferb71
1 review
1 helpful vote
October 8th, 2014

I received damaged products and I complaint get the order replaced. I received the new order in a week and the whole process was smooth. Thumbs up!

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About the business

DiscountPetCare offers pet supplies at low prices. Based in UK, DiscountPetCare brings best offers on flea and tick treatments, heartwormers, wound care products for dogs and cats.

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