I bought some retainer brite and periobalance from this site and was very pleased with the quick delivery and friendly customer service. Deffo recommending this site to all my friends! They have a great selection of stuff, some of which is cheaper than the supermarket. Try it out!

I placed an order with this site. After weeks, I heard nothing. I phoned and was told that they had had lots of trouble with the website. On checking, they had no record of my order. I quoted my order number. It then turned out that my order had gone into a suspension file to which they have no access until the customer phones up to complain and gives the order details. He was prepared to run my order immediately but that would take at least five days. When I didn't accept this, he blamed the system. Not once did he apologise or actually try to help.
They take your money and sit on it until you complain. I demanded (and got) my money back.
I don't know how often this happens but such a system and attitude is not acceptable on any terms.

UPDATE

Since posting I have had some communication with this firm. It was at first, agressive and defensive. Finally they explained using phrases such as: important procedures sidelined, system not updated about stock,supply difficulties, server problems, etc. They assure me that it is a oneoff situation and that they are taking steps to improve procedures and moving to a dedicated server.
If you have any reports on this firm, good or bad, I would be happy to hear about them.

Billone

I came across this website whilst looking for Glide Floss piks online after discovering their multibuy and free postage i placed an order with this company received a confirmation straight away and that afternoon a dispatch email 2days later my products were delivered. Overall good fast service!!