No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 333 reviews)
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Deal Dash provides excellent customer service to those who contact them through email.
I was treated fairly and promptly, great customer service.
I don't think Deal Dash is a fair site at all. Here's are 2 recent "wins" - an Apple iPad sold for $250.41 (the value is $641) - that means Deal Dash sold this item for $4,256.97 and a Keurig Coffee System valued at $233 was "won" for $125 which is $2,125 to Deal Dash. Sure a lot of people "win" with just using a few bids - but I think they let you win something small to begin with to get you sucked in. When I first tried Deal Dash I won a $10 gift card right away for practically nothing and I thought THIS IS GREAT. But - If you look at the "winnings" people have had at first it looks good - maybe they won something for $10 - but when you break it down the bids cost anywhere up to 17 cents each -so every dollar you have bid on an item is actually $17 out of your pocket. You bid $10 on something it is actually $170. There are so many people bidding that you can easily put a lot of money into an item and you think you have a chance and then after several hundred bids a new group comes in. They have what they call "no jumpers" where people cannot come in after $5 worth of bids - but you must realize that is 500 bids which is actually $85. They should stop people coming in to bid after $1.00 which would be much fairer to the customer. I have spend hundreds of dollars at Deal Dash - and most of the items I "won" I had to get at the buy it now option which saved me NOTHING - the items are the same price at Best Buy or Amazon. Once I bid on a Rosetta Stone that I "won" and then realized it was considerably lower at Best Buy. They did adjust that finally, but you have to think - are most of their items overpriced? If you are considering this risky game - you need to research the price of the item you are bidding on - and be prepared to pay that price when you don't win. Take a look at the recent winners page and see the hot items are "won" for sometimes 10x what they actually cost. I have asked repeatedly for a refund of the remaining 330 bids I have in my account but Deal Dash refuses saying "the bids in your account were received through buy it now purchases, and are not eligible for refund". That is nonsense - I bought bids to begin with - I couldn't have bid on items if I hadn't bought them. This amounts to $56.10. Here's my warning to potential customers - BE PREPARED TO LOSE MONEY - OR BE PREPARED TO PAY FULL PRICE FOR THE ITEM. Take a look at the comments bidders make - you will see a lot of people are not happy. The good thing about social media - I can post on Facebook and other sites about Deal Dash and THOUSANDS OF PEOPLE will see it. I will keep on until they do the right thing and refund my money.
Tip for consumers: BE PREPARED TO LOSE MONEY - OR BE PREPARED TO PAY FULL PRICE FOR THE ITEM. Take a look at the comments bidders make - you will see a lot of people are not happy.Ask Barbara about DealDash
deal dash is a fair site the service is great if there is a problem with a product. I would recommend this site highly.
Im sorry you'll have great support group but, I hope and pray you will stop please.I dont want to wast your time or mine please
I needed a refund for a misunderstanding on my part andI received it quickly & fully and I couldn't be more grateful. Thank you so much for your prompt attention.
The experience was new to me, but exciting.So many Great Products.
Been bidding at DealDash since April of 2011 and I can honestly say I believe they are the most honest penny auction site on the internet. You won't find yourself wondering if they have bots or whether someone behind the scenes is tampering with the timer. Their customer service reps are on the ball when ever you need to ask about anything to do with the site. You will get a quick response and they really want you to have only a positive experience each time you are bidding at their site!
My problem and concerns were resolved quickly, efficiently, and completely!!! C/S Rep Mimi's demeanor was pleasant and professional throughout.
Called and talk to customer service they were very willing to answer all my questions
I'm looking for a full refund to my MasterCard as per your terms if I am not satisfied with deal dash. I came to realize that it was not for me at this time. Thank you.
I was not getting Alerts and found I had entered my email without a necessary number. I notified Support and they got back to me very quickly with what I needed to do to confirm the correction I was requesting. Very nice and cordial. Appreciated their corrected my mistake.
I won a great prize for an amazingly low price on DealDash then I somehow failed to pay for my prize correctly. When I did not recieve my prize, I discovered the problem and frantically contacted customer support and ask for help to get my item. Within a day, I was contacted and offered another chance to purchase my item! I cannot thank DealDash enough for allowing me to get my prize!!! Now that's a FAIR DEAL in my opinion!! Thank You, Thank You, Thank You!!!
I have enjoyed my experiences wit DealDash. all transactions are fast and efficient. I have only had one problem , considering my many transactions. The Igloo wine cooler I bought had the glass door shattered. I sent an email to support and Andrew gave me instructions on how to return it to Wal Mart. None of the 5 stores that I contacted could help me. I now need a return label to return the item to Wal Mart.
It was fun but I really needed to read my instructions more before I started. I can see what I could have done to make it less complicated and less expensive.
They going to refund the 72 .oo Dollars that was discount to my paypal account for mistake very fast and polite customer service
A question via email to customer service was answered promptly, clearly, and concisely. I was grateful for the excellent response.
I have been having great winning experience on deal dash, and completed all my Christmas shopping while having fun and saving money
Responded quickly and explained things I didn't know about .
This is a really good place to go to get the best deals. What you see is what you get from bidding to winning. Not like some others out there. The shipping is fast too and FREE.Oh ya Did I Say It Is Fun Fun Fun.
Tip for consumers: Watch for a while and check back at different times. Be prepared to buy what your bidding on so you can get your bids back.Ask Deborah about DealDash
I thought I push the buy it now bottom vauled at 600. The support team reassured Me was not in my cart
I contacted customer support after realising that DealDash.com is only in the U.S. at the current time and I live in Canada. Because I had already bought bids I asked if my purchase could be refunded. They quickly replied and there was no problem with my money being refunded. The service was polite and quick.
As a newcomer to deal dash, I have to say for not knowing a whole lot about how all this works, customer service was very friendly and informative.
I am very much appreciative as to agent handling my problem your, business is just fine with me.
Slow start but that was probably due to my being new and leaning to navigate. Seems much better now and I'm having fun, although I haven't been able to win much.
Still learning I guess.Thank you for understanding Deal Dash.
2 Questions & Answers
the more valuable the article the harder to win.
Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids.
Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it.
Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice.
Its up to you, on what you want to do.
Hope this helps.
About DealDash (from the business)
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