No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 321 reviews)
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Not worth it at all. I wouldn't recommend this to anyone. I purchased my first bid pack and i won a $10 gift card with one bid. ok, thats great, 16 cents for a $10 gift card. Then a few more small items that supposedly no one was bidding on, which i honestly believe they were just there because i was a beginner, and if i have luck with a few purchases, then I'll keep bidding. The auctions are supposedly fair because there are items that are one-per-user. I tried winning a kitchenaid stand mixer several times, I've spent about 400 or so bids trying to win one when i noticed i was bidding against someone who had already won one. It was a different color, and different model, but they're both kitchen aid stand mixers so its clear some people are bidding to sell items won which makes it unfair for the rest of us.
Also, after an auction reaches $5, no new bidders are allowed, but if you placed even just one bid in the very beginning, you basically have your foot in the door for the rest of the auction. I was up all night trying to win the kitchenaid stand mixer and then out of nowhere people who had not been bidding were able to place bids because they had placed in the beginning.
I would recommend Quibids instead. It is much better and more fair. In quibids, once an auction has been going on for a while, it is locked and only recent bidders can continue bidding. I just wasted $75 for nothing and all i got was a $10 gift card. You're better off just buying things on amazon.
This brings me to another issue. On dealdash, you get your bids back if you buy the item at full retail price, but items are rarely sold at retail price. On Quibids, the money you spent on the bids placed goes towards the buy now price, so you don't have to make another large purchase, you can just pay the difference.
UPDATE: Thank you, Dave, I just saw the credit on my card statement. I did give DealDash another try, but I have not had any luck. I do appreciate your customer service, thank you so much.
Tip for consumers: Just don't do it.Ask Kilcia about DealDash
Deal Dash has the kindest, most efficient people at the helm. Any issue at all is dealt with immediately. Always recommend!
Costermer service was very fast & helpful & friendly
It's been a wonderful experience, great customer service... I'll definately refer friends
Had a small problem re payment that was resolved within 48 hours. great customer service. They went beyond my expectations.
If you're persistent and learn the tricks of the trade, you can score some decent deals but this does take a lot of time and mental energy. Their prices for electronics at the "Buy it Now" price are exorbitant but that is probably the real retail price (which no store really sells items at). The cost per bid is 60 cents but in my time on the site, I've only seen them ACTUALLY sold at 60 cents once a week at most so it's better to wait for one of their deals.
Also, their shipping could be faster. They make a ton of money off these auctions (even being generous with saying its 16 cents a bid which is the usual sale price, they make $100+ bucks off an item they sell for $10 that was maybe worth $25) so they could certainly afford two day shipping.
Customer service was nice but they really need to do something about the issue of having multiple users play an auction at the same time in an effort to help each other out (push other legitimate bidders out by creating an illusion of 5 bidders when really it's just 1 and a couple of his friends or one person on a couple of devices). This is called "team play" and explicitly against the DealDash rules but TONS of users do it to the point that the bigger auctions especially are almost completely rigged. I don't believe this is a scam by the company but they should really log ips to prevent the problem before it starts.
They are much more afforable and win-able than QuiBids but I wish they would occasionally implement a multi-choice auction like QuiBids so that you can choose between a laptop, camera or tv for example. They also need to have more auctions going live simultaneously. There's usually only one auction going live every five minutes so with the No Jumper feature (which is nice but needs to be reduced from 500 bids to 300 like they do on their Black Friday deals) you may log on and only have an option of seven or eight auctions.
Overall, not a bad penny auction site though.
Tip for consumers: Only bid on things you are willing to buy at full price and do that when necessary so you can get your bids back. ALWAYS factor in your bids into the final sale price of any auction you've won or are trying to win (e.g. if you put 100 bids on a $10 gift card and bids are 16 cents each, you're really paying $16 PLUS whatever price you won the auction at).Ask Kaity about DealDash
They responded the next day with an adequate answer.
Wasn't to thrilled about what I purchased and asked for my refund. Customer Service replied to me in less than an hour issuing my refund. Top Notch
I had an issue I contacted customer service and they took care of it quickly and professional.
first time attempted to use and another auction website popped up (AtAuction) which I did not even notice until after I purchased a tablet from them and they sent me am 'email". Your customer service rep. Mimi was excellent with her help and response to the email I sent to you. Tlhankyou
Fast shipping, items arrive in tip top shape, I'm very impressed with Deal Dash
Customer Service Rep was very understanding and didn't hesitate to help resolved my concerns.
Deal Dash provides excellent customer service to those who contact them through email.
I was treated fairly and promptly, great customer service.
I don't think Deal Dash is a fair site at all. Here's are 2 recent "wins" - an Apple iPad sold for $250.41 (the value is $641) - that means Deal Dash sold this item for $4,256.97 and a Keurig Coffee System valued at $233 was "won" for $125 which is $2,125 to Deal Dash. Sure a lot of people "win" with just using a few bids - but I think they let you win something small to begin with to get you sucked in. When I first tried Deal Dash I won a $10 gift card right away for practically nothing and I thought THIS IS GREAT. But - If you look at the "winnings" people have had at first it looks good - maybe they won something for $10 - but when you break it down the bids cost anywhere up to 17 cents each -so every dollar you have bid on an item is actually $17 out of your pocket. You bid $10 on something it is actually $170. There are so many people bidding that you can easily put a lot of money into an item and you think you have a chance and then after several hundred bids a new group comes in. They have what they call "no jumpers" where people cannot come in after $5 worth of bids - but you must realize that is 500 bids which is actually $85. They should stop people coming in to bid after $1.00 which would be much fairer to the customer. I have spend hundreds of dollars at Deal Dash - and most of the items I "won" I had to get at the buy it now option which saved me NOTHING - the items are the same price at Best Buy or Amazon. Once I bid on a Rosetta Stone that I "won" and then realized it was considerably lower at Best Buy. They did adjust that finally, but you have to think - are most of their items overpriced? If you are considering this risky game - you need to research the price of the item you are bidding on - and be prepared to pay that price when you don't win. Take a look at the recent winners page and see the hot items are "won" for sometimes 10x what they actually cost. I have asked repeatedly for a refund of the remaining 330 bids I have in my account but Deal Dash refuses saying "the bids in your account were received through buy it now purchases, and are not eligible for refund". That is nonsense - I bought bids to begin with - I couldn't have bid on items if I hadn't bought them. This amounts to $56.10. Here's my warning to potential customers - BE PREPARED TO LOSE MONEY - OR BE PREPARED TO PAY FULL PRICE FOR THE ITEM. Take a look at the comments bidders make - you will see a lot of people are not happy. The good thing about social media - I can post on Facebook and other sites about Deal Dash and THOUSANDS OF PEOPLE will see it. I will keep on until they do the right thing and refund my money.
Tip for consumers: BE PREPARED TO LOSE MONEY - OR BE PREPARED TO PAY FULL PRICE FOR THE ITEM. Take a look at the comments bidders make - you will see a lot of people are not happy.Ask Barbara about DealDash
deal dash is a fair site the service is great if there is a problem with a product. I would recommend this site highly.
Im sorry you'll have great support group but, I hope and pray you will stop please.I dont want to wast your time or mine please
I needed a refund for a misunderstanding on my part andI received it quickly & fully and I couldn't be more grateful. Thank you so much for your prompt attention.
The experience was new to me, but exciting.So many Great Products.
Been bidding at DealDash since April of 2011 and I can honestly say I believe they are the most honest penny auction site on the internet. You won't find yourself wondering if they have bots or whether someone behind the scenes is tampering with the timer. Their customer service reps are on the ball when ever you need to ask about anything to do with the site. You will get a quick response and they really want you to have only a positive experience each time you are bidding at their site!
My problem and concerns were resolved quickly, efficiently, and completely!!! C/S Rep Mimi's demeanor was pleasant and professional throughout.
Called and talk to customer service they were very willing to answer all my questions
I'm looking for a full refund to my MasterCard as per your terms if I am not satisfied with deal dash. I came to realize that it was not for me at this time. Thank you.
About DealDash (from the business)
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