No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 444 reviews)
Detailed Rating Summary
▼ Sort by: recent
I was charged twice for what I thought I was getting on my original order of bids upon signing up. I was upset, and did not plan to use the site because I felt ripped off. I sent one request to customer service, and within 24 hours they refunded what I had asked. Incredible service, not to many, companys would do that for a new, nieve customer.
I received my clock. Unfortunately, it was broken beyond repair in shipping. I contacted Customer Support via chat. I was connected immediately with Philippe. He resolved my issue in a timely fashion. Dealdash has issued a replacement clock. I can't wait to receive that beautiful clock. Thank you Philippe and thank you Dealdash!!!
I had won steaks and had not received an email. I had to make an emergency trip to the hospital and was gone for 3 day. During that time the steaks were delivered and know one was looking for them so they sat outside. I contacted Deal Dash a few days after I got home and now I have new steaks on the way. Deal Dash has always answered every email. It may not be the answer you want but if you have a problem they will explain the reason for the answer.
I spent more bids on trying to win more bids than anything else. And, even if I had won any of the bids for more "bids," I would still have had to pay for those bids to get them. Only thing I won was a quick $10 Walmart gift card, but those bids are only for us "newbies" who haven't won anything. My guess is, DealDash lets you win those so you don't feel like such a dummy for being suckered into their "Deals" NOT.
I have been a Deal Dash user & FAN since 2013 and have gotten great products. Now 20% of their products they are auctioning are from a company called The Barrel Shack which dispalys great on the page until you get one of their products ... Made in CHINA - nothing special, my $290 clock is maybe worth $35 in an American store. Such a disappointment in Deal Dash for hooking up with them soooo deeply.
I wouldnt waste your money or time. Once you get past the first couple of stages its like they open the door and you see the real deal dash i lost 160.00 within 24 hoursjust trying to get small items. You have the same bidders over and over wining and that 5 dollar jump in doesnt change anything everyone throws a bid in before the 5 bucks and they wait until youve bet most of your bids then jump in when its close to the amount ( usually 3 times its worth) and run you out of bids or force you to buy more. So no i wouldnt reccomend this to anyone unless you have plenty of money to throw away !
I 've been a participant with DealDash auctions for almost 2 months now. So, I am still fairly new. I decided to give it a try because like everyone else, I was looking for some great deals. In my 2 months of experiences with the auctions, I couldn't help but notice that the SAME people were winning almost all the time. I will name a few: Missdragonlady, Buppy6, judylovesme, Silverwolf, dukethecat, homie1972, RichandBored, lillyg63, and a few others whom I cannot think of at the moment. I don't care what these people bid on and when they bid, 99% of the time, they WILL win and not just win, but win the item at a very CHEAP price. It appears as though the clock is stopped and the auction ends very early for these few "chosen" individuals. I have seen this with my own eyes too many times. Everytime I bid, the auction last for hours on end. I found myself having to spend at least 600 to almost 1000 bids to win ONE item. I don't understand why some people have to pay a premium for items so that others can get them for cheap. I don't appreciate paying for OTHER PEOPLE to get great deals! What I have concluded from all of this, is that you MUST have deep pockets to win anything, especially if you are new. I did win some nice things but it was not worth having to pay a premium to get them. When I did the math, I really did NOT get any good deals. I will enjoy the few items that I won. If you are looking to get great deals at a bargain, YOU WON"T! Unless you are one of their favorites.
I received all my bids back which was the proper thing to do. I just lost out on a special Christmas gift for a special family member. nothing I can do about it except hope you have another one for sale before Christmas. thank you for taking care of the matter in a very timely manner. Patricia Waller
Deal Dash is the best penny auction on the web! I have so much fun winning with my bids on Deal Dash. Every week I win 3 to 5 new items and I am even on a disability budget! It helps me save money by purchasing bids and bidding on items that I need for my home. I always come out ahead.
The technicians are so kind and helpful when I call him to talk with them on how to be a bid! I never have to wait more than a couple of minutes to speak with them and they take their time out to really help me understand the bidding process. It also helps all of the items are shipped free and handling is always free!
I had set up my bid buddy on a product. I then had computer issues and had to put it in the shop. When I got my computer back a month later, I realized that I had won that bid. The issue with that is that you have 2 weeks to p a y after you bid. I sent a request to customer support and they allowed me to pay for my win and receive my product. Phillipe was very helpful. I will continue to deal dash.
97 Questions & Answers
You can contact me personally by emailing firstname.lastname@example.org
I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young:
Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic.
I would love to show this to you,how can we help? Please let me know.
About DealDash (from the business)
Related Articles and Tips
Why wouldn't you want to stretch your buck while shopping for your favorite brands online? Shopping on a traditional...