No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 443 reviews)
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Nice case if the zippers worked, however they do not, brand spank'in new. I paid good money for it! I'm really am disappointed.You would think for the kind of money their asking you would at least receive a product that works.. suggestion, maybe Wilson&Miller start using metal zippers instead of plastic (JUNK) zippers that would be great.. I really believe Deal Dash is a first class site if you take the time to understand what your doing and dont flip out like me lol
the experience was enlightening and I might try again at another time just right now is not the right time for me
A+ customer service. I was unfamiliar with this site and it was very unfortunate that my misunderstanding led me to purchase bids. I was so concerned that I lost my $72.00. I decided to send an email with my situation and concerns and within 24hours I received 2 emails. The first being sent shortly after my email was sent confirming that my email was received. The second was an email which indeed was sent within that 24 hours stating I would receive a full refund and I was also able to keep those bids I purchased as a courtesy to continue to check out the site and was wished luck on any actions I choose to try!
I have faith that I will return to this site to enjoy once my financial status is better. I thought at first another scam ....but trust me a company that does a great job at customer service and stands by their 100% money back guarantee in your first bid package is a winning company in my book.
Thanks for being honest and honoring my refund,it's appreciated more than you know.
I am still in awe on the fast response and complete understanding, nor,many company's out there like this anymore.
One extremely happy person.
Ok, I'm just going to post my original email as its too difficult to retype it. So here is my email to deal dashOk i have been bidding on an auction of 2000 bids & have proof! That it should've been mine! Also whenever this new bidder came out of the blue & i went to bid it said in red letters bid failed. So then i went to the bidbuddy to try n catch it with 2 seconds left, it said bidbuddy failed TOO! What??? Really?? How can he win an auction with 2 seconds left on the timer? And before all of that, i was bidding just before this incident & my clock timer went all the way to 0.00 & even after being at 0.00 for a moment it let him win the auction! I READ ALL THE TERMS & CONDITIONS & IT SAID THAT ONCE MY CLOCK RUNS TO ZERO THAT THE ITEM IS YOURS! I AM SO UPSET THAT UNLESS YOU MAKE THIS RIGHT, I WILL GO TO EVERY RIP OFF REPORT SITE & THAT I CAN FIND INCLUDING THE BBB! I'M GONNA SHOW THEM MY PROOF & THEY WILL UNDERSTAND IT TOO! BECAUSE IT CLEARLY IS SHOWN HOW MY CLOCK WENT A FULL 10SECS TO ZERO!
I'M EXTREMELY DISAPPOINTED AS MY FRIENDS & FAMILY REFERRED ME TO DEAL DASH & AFTER THEY HEAR ABOUT THIS & EVERYBODY ELSE IN AMERICA.!
ALL I ASK IS TO MAKE THIS RIGHT & GIVING U THAT CHANCE BEFORE I DO THE ABOVE SAID MESSAGE. PLEASE MAKE THIS RIGHT. I DESERVE THOSE 2000 BIDS! THANKS & I'LL B WAITING FOR YOUR REPLY!
I am attaching the screenshots for proof.
Please just do right by me here. Thats just not right. Because whenever I've bid in auctions with 2 seconds on the clock ive lost. It's cheating. Please show how fair & honest you can be. Thanks.
And I'm writing you from my account email Thanks. Please make this right..
Fighting with Walmart to send the correct item no one is able to speak decent English when calling the help line to fix the error. # phone calls and never able to fix the issue. Did A live chat with James and he took about a min and states he corrected the issue. I still have not received the item so we will see what happens.
I found in reading that DealDash is only for US users I am Canadian. I contacted the live chat line to see what I should do and was immediately helped and refunded my initial cost. It is too bad DealDash is not available in Canada as well, great site. Thank you for you excellent customer service.
I just signed up and I realized I had been charged a $72 fee for a bidpack. I didn't even know what I was charged for until I really looked! Highly upset. I just want a refund. When you sign in it open to that window and it does not explain nothing. You think is to continue putting your info but it is not .. Very upset. I don´t have that much money to spent. You should do something with that for the future costumers.
In order to even see the site, a new user must enter all of his/her private information, and then add a credit card account. This website is a time bomb. Pay a little more to use ebay and/or paypal, and you won't be wasting your time trying to stop identity theft. Thanking you in advance for your attention, Henry
Please note, the "fast" response from dealdash is automated. I wrote a 4 paragraph message and received a 5 paragraph response in under 1 minute, obviously automated. The site relies on taking advantage of the new user. The ONLY way to find out how to enter the site is to write a bad review. There is no way to enter the site without providing all personal data and a credit card number BEFORE you are allowed to see the site. Make no mistake about it, once the scum of the earth(aka dealdash) have your personal data and credit card data and you demand a refund your data will be sold to the highest bidder. Avoid this site, Henry
I purchased a bid pack and couldn't quite understand the auction so I messaged Deal Dash Customer service and within an hour they refunded my bid pack amount and gave me information on a video they have to better understand how Deal Dash works so if I want to give it another shot I can better understand it. I have never had a company get back to me as quickly as they have and they truly were helpful I'm absolutely amazed and I'm very impressed with the customer service. I am going to give deal dash another shot just because they truly help there customers and do it in such a quick manner :).
When I saw the ad on TV I thought this would be a great opportunity to save money, especially being a student. I sign up no problem. BUT as soon as I pay the $41 for my bids and win a prize, it can not be shipped to Canada.
This website gave no warning that Canadian Residents were not able to participate. Being ripped off $41 is not something I really had in mind when I saw the ad and signed up.
Tip for consumers: DOES NOT WORK FOR CANADIAN CITIZENSAsk Cassandra about DealDash
I would have enjoyed this experience so much better if they got rid if bid buddy. Not quite the fair play that they advertise. It ends up becoming a bidding war between computers and the one who is willing to pay for more bids "wins" I get that's how they make their money. I still think it would be way more fair to do away with bid buddy and have to manually place your bid. I won't be back nor will I be referring to any of my friends
Tried to win a couple gifts over the last 2 months. Maybe I have no luck but when you see how much previous winners paid ya think ok I have a chance. To many of the auctions I tried went for r or the times the amount of previous winners. I also know the previous winners numbers don't jive because they change every couple of hours. I'm done. Good luck
I recently left a disappointing review for an instance when I received an empty box instead of the item I had won with the high bid, which happened to be very, very low. I was, and am, sure it was an oversight that happens occasionally and would have been more upset had it cost more to acquire. Nevertheless, I thought it appropriate to make it known that this had occurred. In a matter of just a few hours, I came across a reply that assured me a replacement item was being sent.
Yesterday I found a deal for GoPro that says "buy it now" for just zero dollar. I bought it then I got my receipt. When I checked the status of my order today, I found it voided! I talked to the online support, he told me that it is not possible for him to send me the cam for free. I said to him it was my first impression of this website because I'm a new costumer. Then he gave me a free bids for apologizing. It is okay, but I think if there is any error in the system, the costumer is not responsible for that. you should send the product to the costumer even though it was an error.
98 Questions & Answers
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