No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 388 reviews)
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I'm new at this bidding and didn't know what I was doing. I accidentally hit a bid button trying to go down the page. It charged my bank card (I didn't want to do that). Customer service sent me a email to let me know my problem will be resolved! Great CS!
Everything is over priced & yes Deal Dash does make a big profit. They offer Bid packs to use, but you can't even get to the good stuff like TVs, laptops, or kayaks without spending a great deal of money to buy bid packs so you can place bids on on their bid packs just so you can build bids up to get over to the good stuff. Now if you are inclined to buy junk then you can bid on stuff that no one wants then go ahead. Furthermore I was told system has hold issues. I had placed several bids on a bid pack was congradulated on the win then another user's name was placed in mine. I have contacted support several times and told it was the other person's win that it was a system error on my part yeah right. Don't try emailing them you will get no reply, also while IMing they will end chat quickly then tell you it was yet another one of their system errors,& calling they are very nice try to be helpful, but they neglect to tell you that if you lose bids again without winning anything you are out of luck & you will have to buy more bids again, so either way they get money out of you! In all I walked away with nothing!!
Because of an error on my part when I was registering, $70 was withdrawn from my bank without my knowledge. When I noticed the withdrawal from my account, I immediately contacted the Customer Support staff. I might add that it was a holiday weekend, so I wasn't really expecting any answers until Tuesday, at the earliest. To my pleasant surprise, I received an email within a 24 time frame. They were very understanding as to my mistake and promised to reimburse me within 5 days. This is so cool that I wanted to share with anyone who might be on the fence about registering. You can't go wrong..trust me.
The experience was very well received by me. Thank you for doing what you stated you would do and then some.l will consider rejoining again later on.
Suggestion: Select the number of gold stars at top of page or page will not be sent to you.
The first day I won 4 auctions with only one bid. I tried to win other items by bidding and using the bid buddy, but no luck. How do some of these people have bids going all day on several auctions? They would have to have thousands of bids hoarded up and spend an ungodly amount of money just buying bids, and it doesn't seem like they even win that much. When I use all my bids I am probably done. Something doesn't seem right.
The email was full of information that was very helpful and helped to clarify what I had read...and provided further understanding. Navigating the Bid Buddy was made to seem easy!
Deal Dash has the business sense to know the importance of direct feedback from their customers. For the betterment of the customer, and in the best interest of the company, they make smart business decision. The process can be a valuable tool if managed properly.
DealDash has the best customer service...I received two different packages with 1 broken item each (other items in the packages were in great/perfect condition). After contacting DealDash and receiving a response within a couple hours rather than the possible 12 hours it said it may take I took the requested pictures and sent them back to DealDash and received notice of the reorder of my broken items within roughly a days time. Thank you again DealDash!!!
I accidentally purchased a bid pack. I contacted the DealDash customer service via electronic message on their website requesting a refund and within 15 to 20 minutes they got back to me and had already processed my refund. They also gave me some complimentary bids. Great customer service!
I can only speak for myself, but the service provided by DealDash is far superior than 'other type' auction sites. Things usually go smoothly, but once in awhile, things happen. One time a technical glitch and another, item received was broken.. Both times, the issue was handled right away with no hassle what-so-ever. Great Service ! ! !
I must of had my grandson go to the site and use my info to buy bids. I was surprised that I had a charge of $78. on my credit card.
I immediately contacted Deal Dash and explained the situation and asked for a refund.
They replied within 3 days and an immediate refunds was given.
Excellent customer service.
Hmmmmmmm...........maybe my grandson knows something I don't know. I might have to give Deal Dash a second look.......at my convenience.
The best customer service you can get ..seems very legit
Sometimes it feels as if your being doubled teamed by friends or maybe they have bots. I have bout numerous bids and way over bid on items an still lost but ended up buying certain items and received those bids back. Bids are expensive when one spends 600-800 on an item and does not win. Maybe im wrong but i have read a friend referred me to this sight or thank you all for your cards and gifts and one person said the site mad them really mad cause its hard to win but still remains hopefull and it is an addicting site..
I was interested in finding out how DealDash worked and had $ 75.00 deducted from my account something i was not able to afford. Please i advise that new customers read and get the knowledge and understand these websites. But i contacted customer service and was given a refund only due to being new customer
This thing is rigged like the lottery. One person may win the bid at a fair price - all of the rest spent money to lose. My guess is that they are in fact selling goods for 10X the win bid as every loser fritters away bids they bought. Can't believe the high ratings - guess a lot of people flunked math in grade school.
Is DealDash Legit Or A Scam? The Devil Is In The Details!
( Here is an article by Chris Andrews that really explains how it works. )
Quote: Chris Andrews: Have you seen those cool, catchy, DealDash commercials on TV?
Maybe the one where Barbara says she won a 55″ HDTV worth $1700 for just $29.95?
Cool! But it begs the question – is it real? Is DealDash legit… or a scam?
Let’s lay out the facts.
DealDash.com works much like Quibids, which we took a look at a couple of weeks ago.
Both sites are – bidding fee – auction sites.
They are very different from a regular auction site like eBay. On eBay, if a bidder is outbid, they don’t pay anything. Only the bidder that ‘wins’ the auction pays.
On DealDash – every – bidder pays a bidding fee – every – time they bid.
The cost? 60¢ per bid.
Each bid raises the price of the item by 1¢.
So, let’s say you start bidding on an item when it costs a dollar. You raise the item’s auction price by 1¢ (that’s the max you can raise it with one bid). You are charged 60¢ for the bid you placed. But you are immediately outbid. Now the item is $1.02 (your bid and the other bidder have raised the price by 2¢ with those bids).
You want the item, that’s why you bid in the first place. So you bid again, and are immediately outbid again. Now you’ve spent $1.20 – whether you end up winning the item or not.
If you end up bidding 10 times, you’ve spent $6, and raised the price by 10¢. If you bid 50 times, you’ve spent $30 – whether you win the item or not – and raised the price of the item by 50¢.
If you consider that 20, 30, or more (perhaps many more) people could be bidding on an item – most of those people will lose the auction. Only one will ‘win’ and get to pay the auction price. Everyone else will have spent their money on bidding fees and won’t receive anything at end of the auction.
The big variable here is not knowing when other people will stop bidding. In a regular auction, there is a limiting factor. People will (normally) stop bidding once the cost of the item is more than it’s actually worth.
With DealDash and similar sites, that limiting factor is gone. The real worth of an item taken out of the calculation. The bidding fees are the expense – and the more a consumer has invested their money in trying to get the product, the more reluctant they will be to stop bidding. No one wants to leave money on the table, but there’s no telling just when the auction will end. It’s like a spin of the wheel – which is why many say DealDash and similar sites are gambling sites.
DealDash does have a system in place in which the bid fees spent on trying to win an auction can be used as a credit to buy the item at its regular full price. Update: thanks to reader Tedde Bear for pointing out that is incorrect – DealDash has a system in place in which if the losing bidder buys the item from DealDash at full retail price, the bids used to bid on that item in that auction will be returned to the bidder. Tedde has a long comment below with additional information and some great insights.
Let’s jump back to Barbara Seller, who is featured in one of DealDash’s current commercials.
In the commercial’s small print (briefly displayed in black text, against the dark purple background of her sweater), it says she bid 414 times to win that 55″ TV for $29.95.
That means she spent $248.40 (414 x 60¢) in bid fees, plus $29.95, for the TV. A total of $278.35, not the $29.95 that’s suggested in the commercial. And she would have lost that $248.40 if she had not won… unless she decided to go ahead and buy that $1700 TV at full price. (In that case, she would be credited back with those bids and be able to use them again on another auction.)
Also in the fine print on the commercial it says these “results are not typical”. In other words, this example was hand-picked as one that is flattering to DealDash.
The important thing to know about DealDash is that everything is laid out in the fine print. The costs and the way that the ‘auction’ works is spelled out very clearly in their terms. The devil is in the details – those who read through all the information carefully will know what they are getting into.
It’s also important to note that DealDash does offer a money-back satisfaction guarantee on the first pack of bid-fees that a new user buys. After reviewing a list of complaints about DealDash at the BBB, it appears that they do honor the guarantee (at least if one complains to the BBB). We should note though that the BBB also said that, in the past, DealDash has misrepresented itself as being a BBB Accredited Business when it isn’t.
So is DealDash legit or a scam?
If that question is based on them doing exactly what they say they do (in the fine print) we’d have to say they are legit.
Is DealDash a good deal for shoppers on a tight budget that are trying get a great deal on something? No.
And are the DealDash commercials on TV misleading? Absolutely.
Based on the commercials, one could easily be misled into thinking that DealDash is just a normal auction site, something like eBay, and that bidders are getting ridiculously good deals… iPads for $5 and the like.
But in reality, the prices quoted in the commercial are a misrepresentation of the amount actually spent by the bidder. And the idea that DealDash is just a regular auction site is an illusion.
:End Quote: Chris Andrews:
More info in these links:
http://www.fraud.org/penny-auctions. (They actually warn to avoid penny auctions.)
At the time this posting: they have 2663 reviews with 1,858 - 5 star I love them reviews. (Likely they have offered incentives for some people to give them good reviews)
Tip for consumers: Do some research before you throw your money at these sites.Ask warren about DealDash
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About DealDash (from the business)
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