No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 364 reviews)
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My 10 year old son signed up and used my credit card to make the initial payment for bids and after receiving an email notification of this purchase I replied to the refund department and was refunded my money back with no questions asked. The representative was very professional. Thank you Graham and Deal Dash
I joined to see if anything can be useful for myself and grandchildren but there were too many of the same things, so I stopped the membership. No problem in doing so> I will, however, keep looking on the site in case I see something that is needed.
The quality of Deal Dash customer service is not the point. They are great. many bidders spent tens of millions of dollars in bids paid in advance on the premise they would have quality similar gift card auctions, that has deteriorated tremendously. Players that have been playing for a long time, run out of needing new small appliances and similar items. The value is a quality assortment of gift cards like walmart, target and other similar. They
now have many 10.00 gift card auctions which have little value to many, and many gift cards that are only usable in REGIONS that are not nationwide, making them practical for all players. Why reduce quality of gift cards? My belief it makes many players desperate and the overspend on a auction, like spend 90.00 in costs to win a 50.00 gift card. Go back to a year ago and have auctions like they once did!!
I see it's all about strategy. Pay attention to what everyone else is doing. Just because you see 20 people in a bid watch to see how many are in it after a few dollars. Bid late at night to get a better feel for it and win items with one or two bids. But pay attention and be patient. Good Luck!!!
I was able to receive the return shipping label very quickly, however, while I was waiting for the ticket, I just decided to keep the Candles. I have a birthday coming up and the candles will be perfect. So, I decided to just keep them. DD does have some nice things to bid on. Just wish they wouldn't go so high. The deals are a little harder to come by these days.
A mistaken identity from a tracking number was made regarding a return. I questioned the email correspondence. I received a quick apology email reply, and a cache of free bids for the inconvenience it caused me. This was not expected and over the top.
I bought a pool fountain from the auction site and when it came I was so excited... The quality of the fountain however was not to my standards and would not make it with my kids playing in the pool at the same time. I emailed DealDash and told them about my problem. DealDash contacted the pool fountain company and had them issue me a prepaid shipping label and a refund for my buy it now price. What a great experience with customer support....
11 Questions & Answers
the more valuable the article the harder to win.
Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids.
Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it.
Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice.
Its up to you, on what you want to do.
Hope this helps.
About DealDash (from the business)
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