No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 445 reviews)
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Amazingly swift service. I live in Hawaii and didn't see that DealDash doesn't ship to Hawaii and Alaska, only after I ok'd payment via PayPal. Well, within two working days, my refund showed up on my PayPal Account. Sure wish with that kind of customer service, we that live in Paradise could also utilize the service. Thanks again, AAAA++++++ to the team at DealDash.com
Notice said it would be delivered by 3\31 then said it wouldn't make it till June 31st I emailed them and told them it was for my wife's birthday and they said they would see what they could do. Now it's delivering by end of the day tomorrow! Great customer service! Dealdash rocks!
I had been bidding on a tripod lamp for hours. It was finally down to three of us and we were bidding consecutively. All of a sudden it popped up that one of the bitdders had one. I had pushed bid but somehow my bid did not show. I'm sure the third-party was just as upset as I was. Deal dash returned my last purchase of bids which was very considerate of them. I don't know how many bids I have left but I do not look forward to using them anytime soon.
Deal Dash has the best Customer Service. I have had questions or problems and referred to Customer Service and heard from them in 24 hour or less in some cases. My problems turned out to be no problems. In some cases, they even rewarded me for my inconvenience. Way-to-go Deal Dash.
Very reliable, started out small and won 3 gift cards which were delivered quickly. My big win is a 40" TV which took a little longer to be delivered but nevertheless, I have been notified that it is being delivered today! So far DealDash has been a fun reliable experience!
I started with 10 bids for 2.00 and won 60.00 bucks worth gift cards I was hooked I watched for a few days and bought 300 bids for 30.00 and won over 1000.00 worth of grate top of the line stuff and I've been paying since Dec 2015 if you ask me to add up what ice spent out of pocket I'd say 400.00 in all and won well over 3000.00 in AWESOME stuff
I purchased ONE amount of $30 in bids, I ended up with a SECOND charge of $33 that I did not purchase or authorize. I kept the bids and figured I would just use them instead of contacting customer support, which I now know would have been a complete waste of time anyways!!! When I went back to the site, I had NO BIDS?!?!! I have contacted customer support THREE times with no response back. This is a rip off !!!!!!!!!!!!!!!!!
Tip for consumers: Don't waste your time, you will only get a headacheAsk Tara about DealDash
After canceling unauthorized bid purchase, they are still trying to charge this unauthorized purchase to my account. No one from Dealdash has contacted me , this is the third day of mayhem. If you think you going to get some customer service, the reviews I have read are total lies are the participant are "Special Need", HPB
this site is such a scam I can't believe it's legal! They say all this crap about getting items for so cheap but it's just to lure you in. Eventually in the end they have found a way for you to buy an item at regular price with the loop holes and bs they don't tell you about. Why hasn't the FBI taken you into investigation!
I was checking out the dealdash site for the first time and by mistake bought a bidpack? In error. My request to have the charges reversed was not only responded to quickly, but i was told to keep the bidpack as well to check out the dealdash site. I thought that was so extremely over the top of course as soon as i get off work today, I will be checking out DealDash.....
I had an issue when I signed up it did not state that it would cost me an amount much less how much it was. When I found out I notified y'all and you responded very quickly and took care of the issue very quickly. I wish every business did that. I thank y'all very much and y'all have been so kind in this issue. I would recommend you to anyone because y'all do at least take care of your customers. It shows you have heart and kindness. Again I thank you
Although issues with Deal Dash are rare, it is inevitable that there may be unintentional and uncontrollable issues that may come up. So far, I have only experienced a few which are always related to outsourcing......which in this type of business would be impossible to avoid using. Outsourced vendors will never know with 100% certainty as to how much of a certain product to stock so at times an item becomes unavailable because of vendor shortage....which is likely caused by manufacturing and distributor backorders. So the trickle down effect may arrise but when it does, Deal Dash always offers a more than fair solution. Deal Dash doesnt just leave you high and dry. Nor do they try to tell you its mnot their fault and make you try to contact their vendors customer service etc. They will not beat around the bush and try to pass the buck on issues that arent necessarily even in their control. They apologize, give you a to the point explanation as to what happened, they offer you multiple solutions to remedy the brief issue, they let you choose which solution works best for you, and then they follow through with said solution with a follow up kater on to make sure everything was properly taken care of. Its quick, easy, and painless. I appreciate businesses that understand the value of peoples time. So the fact that Deal Dash wont jerk you around over an issue is of utmost importance to me......not to mention by far the best penny auction site out there. I have never felt cheated, schemed, or undervalued as a customer. And just to clarify..... This review was written solely on my own. It was not asked if me. I was not compensated in any way. I was not given any sort of incentive or exchange in order to give a fair and honest review. This review is written with 100% regard to other avid consumers as myself to utilize as a way to sort through all the penny auction sites out there. So many scams nowdays. Deal Dash is legit!
I contacted Customer support because the bid counter didn't seem to be crediting bids accurately. Customer support rep, Andrew, seemed to understand and appeared to really care about my concerns. He submitted a report to their tech support and confirmed he had my correct email address in order to get back in touch with me once tech support responded to the request he was sending. I was pleased with my experience with their customer support division.
I had an issue with my review, and when it all came out, my issue was my computer not allowing my review to be credited. Once I realized what was going on I immediately apologized for my "mistake'. Thanks, Deal Dash, it's my fault again, but you dont rub it ion my face..
From $0.60 to $0.12 per bid, then each bid is $0.01, then when you win, you have to pay for all of your own bids again, PLUS everyone else's bids.
What type of system is this?
I like to get deals and I have received several but I also lost several auctions and my bids. This to me is like GAMBLING! It becomes so addictive that you can't stop and then you end up losing a lot!
Also, people are ridiculous in their bidding methods which cause the price to go up and it is most likely not even an item they want but they want to win the "game" of it all.
Being unfamiliar with the whole process, was very confusing to me when I watched the clock run down on a deal. One would think that the deal was about to end. Oh no, it just lapses over again to another 10 second countdown. When does it end? There is a window at the bottom right corner that gives you a time, but it says x-3. Don't be fooled. I watched that clock. It didn't change every three seconds, minutes, or at all that I could tell. Be very careful. A fool and his money, soon part ways.
100 Questions & Answers
We proactively get audited by Ernst & Young, to provide proof that there are no fake bidders on our website. All the bids are placed by real customers. As far as the reviews go, these also come from real DealDash customers, and have not been paid for.
As always, I remain willing to answer any other question or doubt you may have.
DealDash Community Manager
You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids
For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work
DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
Giving DealDash a try is risk free!
About DealDash (from the business)
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