• Custom Throwback Jerseys

Custom Throwback Jerseys

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Overview

Custom Throwback Jerseys has a rating of 3.34 stars from 159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Throwback Jerseys most frequently mention high quality. Custom Throwback Jerseys ranks 4th among Jersey sites.

  • Service
    32
  • Value
    31
  • Shipping
    31
  • Returns
    17
  • Quality
    29
Positive reviews (last 12 months): 50%
Positive
2
Neutral
0
Negative
2
24
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The absolute worst customer service and rude behavior.
How would you rate Custom Throwback Jerseys?
Top Positive Review

“Exactly What I Wanted”

Chris F.
11/16/23

Obviously when you're ordering a crazy jersey like a NJ Devils Seinfeld themed jersey, you want to make sure it looks perfect. This jersey beyond lived up to the hype. Everything was stitched, looked perfect and was clearly top quality. Buy any and all jersey from these guys.

Top Critical Review

“Viking throwback white jersey”

jeff h.
9/1/23

The shoulder striping is wrong. They have the actual jersey pictured on their website (see below) and they still got it wrong. It's supposed to fade on the back and on the front not be a big circle that goes all the way around the sleeve.

Reviews (159)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (36)
Thumbnail of user jeffh2149
1 review
0 helpful votes
September 1st, 2023

The shoulder striping is wrong. They have the actual jersey pictured on their website (see below) and they still got it wrong. It's supposed to fade on the back and on the front not be a big circle that goes all the way around the sleeve.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tyronv2
1 review
0 helpful votes
October 7th, 2022
Verified purchase

The material on my jersey was like a burlap sack with a really odd fit. Almost like different sections of the jersey are different sizes. Obviously not authentic. No response to return requests. Also, very pricey for a bootleg. I assume they conduct business in Canada so they don't get sued in the US.

Tip for consumers:
Avoid. Find and buy authentic.

Products used:
Dodgers Vin Scully home jersey

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertg2872
1 review
0 helpful votes
October 16th, 2021
Verified purchase

I ordered an NFL jersey. I chose a specific jersey based on the short shipping timeline advertised on the website. I immediately received an automated E-mail that said the timeline was extended by several weeks. I don't mind the delay, these are the times we are in, but the website was overtly misleading and this is what upsets me. They also have a zero refund policy so customers are locked in with no options.

Tip for consumers:
The website is misleading. Shipping timelines advertised are not realistic and there is a zero refund policy.

Products used:
NFL Jersey

Service
Value
Shipping
Returns
Thumbnail of user brooksl19
1 review
0 helpful votes
April 9th, 2022

Accidentally bought the same jersey multiple times because their website froze up on my iPhone. Quick refund.

Tip for consumers:
Order carefully.

Products used:
None

Thumbnail of user chrisf1667
1 review
1 helpful vote
November 16th, 2023

Obviously when you're ordering a crazy jersey like a NJ Devils Seinfeld themed jersey, you want to make sure it looks perfect. This jersey beyond lived up to the hype. Everything was stitched, looked perfect and was clearly top quality. Buy any and all jersey from these guys.

Thumbnail of user abc12
1 review
0 helpful votes
January 28th, 2021

Wish currency was clearer (in Canada so cost more than expected) but was gift and they're extremely happy with it!

Tip for consumers:
Don't wait until last minute

Products used:
NHL Whalers jersey (Keon 1979)

Service
Value
Shipping
Quality
Thumbnail of user michaelm5011
2 reviews
0 helpful votes
March 15th, 2023

This is the 2nd jersey i ordered to be custom made. 1st a throw back Ted Williams jersey and now a NY Giants Jason Sehorn jersey. Yes they take a while to deliver. But the jersey is great. I compared it to my Authentic LT jersey and couldn't find a difference. It was a little late but well worth the wait.
I will order again for sure!
Thank you

Thumbnail of user schianot62
1 review
1 helpful vote
July 2nd, 2023
Verified purchase

I have purchased over a dozen jerseys from CTJ. The first 10 or so were excellent, both in accuracy and quality. However, three of the last four jerseys I've purchased from them have inaccuracies that have spoiled those jerseys for me:

1.1976 Tampa Bay Buccaneers white jersey: The striping on the sleaves is wrong because whoever silkscreened the striping did it backwards--it should have been red lines screened over orange, but it was done the other way around, so the stripes are out of proportion to each other. The jersey I was sent did not match the pictured jersey on the website because of this and the seller would not offer an exchange for a corrected version.

2.80's Boston Celtics white jersey: The jersey had an extra-large "CELTICS" and extra thick sleeve striping that much more resembles the Celtics current white jerseys rather than the jerseys from the 80s. Again, the jersey I was sent did not match the jersey pictured on the website because of this and the seller would not offer an exchange for a corrected version.

3.80's Dallas Cowboys blue jersey: The serif number "3" on front ad back had an inaccurately large indentation compared with actual jerseys from this era. Once again, the jersey I was sent did not match the jersey pictured on the website because of this and I didn't even bother asking if the vendor would offer an exchange for a corrected version. Three strikes and you're out!

I have spent well over $3k on jerseys from CTJ. No more. They've seen the last penny and order from me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user justinm973
1 review
9 helpful votes
January 5th, 2021

I bought 2 1995 Vintage Vancouver Canuck jerseys, (96 Bure & 1 Mclean) and was more than impressed. Yes the price is a lot, but its almost impossible to find these rare jerseys anywhere. The make is brilliant and overall just looks very clean. I ordered mediums, and they are rather large but it fits perfectly with a hoodie underneath. Would definitely recommend to a friend.

Products used:
jerseys

Service
Value
Shipping
Quality
Thumbnail of user joer1207
1 review
0 helpful votes
May 2nd, 2022

I need to exchange my jerseys. They were supposed to be XL, but they are too snug. I needed their help.

Tip for consumers:
The refund policy.

Products used:
Throwback jerseys

Thumbnail of user markr2864
1 review
1 helpful vote
September 16th, 2022

I ordered a copy of a jersey I bought back in the 90s when I was a kid that, well, my now 25 years later self simply cannot wear comfortably. Photo reference is the Custom Throwback replica CCM (left) and my original 1990s Starter (right). Overall a job very well done that I can't find anywhere else. A solid win in my book.

Tip for consumers:
It's custom. Expect a wait. That is life.

Products used:
Custom Jersey

Service
Value
Shipping
Returns
Quality
Thumbnail of user evanm180
1 review
8 helpful votes
March 21st, 2021

They made a mistake on my jersey (forgot a shoulder patch) and when I emailed them asking if they could fix it, they said it wasn't their problem. They said I would have to pay a 30% restocking fee (which they don't mention on their website) and left me hanging. The customer service rep was also extremely rude, saying they have better things to do on a Sunday than deal with this. Overall a horrible experience and would recommend that you shop elsewhere.

Tip for consumers:
Just don’t use it

Products used:
Jersey

Service
Value
Shipping
Returns
Quality
Thumbnail of user philc225
1 review
1 helpful vote
June 21st, 2021

Took almost 2 months to receive a couple jerseys after ordering (due at least in part to the pandemic). But once I received the jerseys, I found that they were stitched beautifully with great straightness and precision. I really enjoy them. While they are pricey, you get what you pay for and I would recommend Custom Throwback Jerseys to everyone. Big fan.

Tip for consumers:
Be patient with shipping time

Products used:
2 jerseys

Service
Value
Shipping
Quality
Thumbnail of user marcusc226
1 review
0 helpful votes
November 25th, 2021

Quality materials are the key to this company's success. Attention to detail of the authenticity of the jersey is also another key factor.

Thumbnail of user joek1175
1 review
0 helpful votes
September 14th, 2023

Reminded me exactly of the old Met Jerseys worn in the early 70s. The color, the stitching, the feel….just perfect. In fact, probably better than the ones they wore. Great job!

Products used:
Custom jersey

Service
Value
Shipping
Quality
Thumbnail of user ralphn81
1 review
4 helpful votes
June 9th, 2021

I order a sf 49ers jersey & the quality of the jersey was sub par. I question that it's an authentic Wilson jersey, for one it was super thin & flimsy, the sewn on numbers are a cheap tackle twill also the jock tag is fake. I own game used Wilson jerseys & none of them are what custom throwback sent me. It's a 75.00 jersey at best. Let's see how it holds up?

Thumbnail of user choicew1
1 review
9 helpful votes
June 8th, 2022
Verified purchase

This is how they treat their customers disrespect disgusting. They will never see a dime from me. They won't allow you to cancel. They crooks thieves! I wish I can give a -100 stars!

Tip for consumers:
Avoid this site if you don't want to wait 6-8 weeks for your items.

Products used:
Custom jersey

Service
Shipping
Returns
Thumbnail of user christ1315
1 review
1 helpful vote
May 10th, 2022

ABSOLUTELY THIEVES. THEY MAY SEND SOME CUSTOMERS THEIR JESEYS BUT NOT EVERYONE. BEEN TRYING TO EXCHANGE A JESEY FOR SIZE ISSUE SINCE FEB. 2022 (IT'S JULY NOW). IMPOSSIBLE TO REACH. THEY DO NOT RETURN EMAILS OR PHONE CALLS (UNLESS YOU SAY YOU WANT TO BUY A JESEY ON YOUR VOICEMAIL!)
**DOES ENYONE KNOW WHERE THIS BUSINESS IS LOCATED?***

Tip for consumers:
Do not buy from this company. If you get what you ordered, which is not always, you can never reach them for an exchange (permitted within 60 days for size only) or with any questions. Most frustrating business I have ever had to deal with.

Products used:
NY Ranger hockey jersey. #11 Vic Hadfield

Service
Value
Shipping
Returns
Quality
Thumbnail of user jonr399
1 review
0 helpful votes
December 16th, 2020

Quality was good it took forever to get here. I will order from them again. I like that I can get any old jersey I want here. I don't like buying a product in Canada from a Canadian company and having to pay in USA dollars, just costs me more.

Thumbnail of user sheilaf4
4 reviews
5 helpful votes
January 23rd, 2021
Verified purchase

Well made and well worth the money for those who enjoy a quality product. My husband was very pleased with his Brooklyn Dodgers Baseball Jersey.

Thumbnail of user anthonyr1460
1 review
1 helpful vote
August 28th, 2022
Verified purchase

I purchased what I believed would be an authentic reproduction of a 1986 NY Mets Keith Hernandez home jersey. The pinstripes are at least twice as wide as they ought to be and therefore the look is pretty unappealing, in addition to not having the "zig-zag" look that the real jersey's had.

Tip for consumers:
Comparison shop. Know the authentic features of the garment you're ordering.

Value
Quality
Thumbnail of user stephens1041
2 reviews
18 helpful votes
August 23rd, 2020
• Updated review

Never got my jersey, a reply or my money back. Finally sent him a message telling him to keep the money, it was obvious he needed it more than me.

If you put a negative review on the feedback on his website, he deletes it. I figure he's making a mint buying fake jerseys from China and reselling them as authentic. Pretty easy to do at dhgate.com. I already have gotten 4 for around $40 each.

Pure and simple, the guy's a crook. Stay away.

No customer service. No communication.
July 15th, 2020
• Previous review

Ordered a throwback jersey on 2/19/20 and paid in full. Bank transaction record is here: 02/19 Card Purchase Customthrow *******675 Ny $219.95 Then Covid hit and I understand orders got delayed 9- 10 weeks. It is now 22 weeks later and I have still not received the jersey. Over the last two weeks I have called the number on the website, *******675 5 times and left messages, emailed at least 5 times and even messaged to their Facebook site and have yet to receive a reply as to the status of my order. I am surprised by my experience, because this site has received such high ratings and I would be happy to retract this review if things are made right. However, as of 7/13, they have had my money for 5 months and are not attempting to even contact me to give me an expected ship date. CTJ: Please either send me the correct jersey and size I ordered, send me my money back or give me an idea when the jersey might be shipped to me. You have my number and email, trust me. I've left it enough. Thank you.

Thumbnail of user shawnr270
1 review
1 helpful vote
June 9th, 2021

Love the jersey, brought me back to 1972 watching Team Canada vs USSR. Tretiak was unbelievable! Always wanted his jersey... but could not get one in 1972! Great Job CTJ.

Tip for consumers:
Everything was fine.

Products used:
Jersey

Service
Value
Shipping
Quality
Thumbnail of user chrisw2320
1 review
0 helpful votes
October 28th, 2022

The jersey was exactly what I wanted, couldn't be happier.

It took awhile to arrive, but totally expected since was a custom order.

Products used:
Jersey

Thumbnail of user josephk791
1 review
17 helpful votes
October 4th, 2020

STAY AWAY! Don't make the same mistake with this Joker as I did. He called me a DIP$#*! via email, amongst other things as well. This guy should be in prison.

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About the business

At Custom Throwback Jerseys, we have an amazing selection of vintage, retro, and custom baseball, hockey, and football jerseys. Shop online with us today!

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