• ConsumerLab.com

2021 CUSTOMER CHOICE AWARD

ConsumerLab.com

Overview

ConsumerLab.com has a rating of 4.71 stars from 543 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ConsumerLab.com most frequently mention many years, good work, and accurate information. ConsumerLab.com ranks 1st among Alternative Medicine sites.

  • Service
    16
  • Value
    25
  • Shipping
    4
  • Quality
    21

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 87.8%
Positive
43
Neutral
4
Negative
2
1
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What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate ConsumerLab.com?
Top Positive Review

“Very useful”

Mirko B.
1/15/24

Very useful unbiased reports on their product tests and the findings. Knowing which supplement makers to trust is of crucial importance to me. I also like their informative newsletters about the latest research pertaining to various substances usually available as supplements. Can hardly imagine being without Consumer Lab as an aid now.

Top Critical Review

“Greedy”

Jiminy C.
5/17/23

All of what they're consolidating is available somewhere else free online, consumer reports is 100% about making money off the less internet-research-Davy consumer they claim to care about. I'm sure a majority of their subscriber base is a bit older. Should be free, paid for by web traffic ads donation etc.

Reviews (543)

Rating

Timeframe

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Reviews that mention popular keywords

consumer lab (114)
Thumbnail of user mirkob9
1 review
2 helpful votes
January 15th, 2024
Verified purchase

Very useful unbiased reports on their product tests and the findings. Knowing which supplement makers to trust is of crucial importance to me. I also like their informative newsletters about the latest research pertaining to various substances usually available as supplements. Can hardly imagine being without Consumer Lab as an aid now.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you so much for taking the time to leave such a thoughtful and positive review! We greatly appreciate your kind words and are thrilled to hear that Consumer Lab has been a valuable resource for you.

Thumbnail of user juliannep52
1 review
4 helpful votes
January 15th, 2024
Verified purchase

Consumer Labs is my first stop when researching all supplements and any foodstuff. I base all my choices (and recommendations to family and friends) on their reviews. I am a very healthy, fit 70+ year old who trusts this resource. It's worth the fee to have all their research available to me. Keep up the good work!

Thumbnail of user davidc9022
1 review
10 helpful votes
January 17th, 2024
Verified purchase

Given that dietary supplements are totally unregulated, having access to ConsumerLab reviews bridges that gap quite nicely while also providing additional value with deep dives into existing scientific evidence for the efficacy of each supplement reviewed.

Thumbnail of user kayer55
1 review
2 helpful votes
December 11th, 2023
Verified purchase

Am grateful each time I access the ConsumerLab site. It provides me with detailed, accurate information on the various supplements I choose to take. I am always surprised by the number of companies that do not measure up to their own advertising! Thanks for "having my back" when selecting supplements…I count on your knowledge & integrity.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you so much for your kind words and for choosing ConsumerLab as your trusted source of information on supplements! We greatly appreciate your trust and loyalty.

It's our pleasure to provide you with detailed and accurate information to help you make informed decisions about the supplements you take. We take pride in our commitment to integrity and quality, and we're thrilled to hear that you rely on us to "have your back" when selecting supplements.

Once again, thank you for your continued support, and we look forward to being your go-to resource for supplement information in the future.

Thumbnail of user joannao33
1 review
38 helpful votes
May 2nd, 2021
Verified purchase

Bronson Vitamin D3 10,000 IU is your top pick for Vitamin D3 and I am very disappointed in your choice.
It is entirely unnecessary for a tablet to contain corn syrup solids, rice extract, potato starch and other fillers.
Also, there's no reason a Vitamin D supplement should contain three types of sweeteners.
Organic or otherwise, health-conscious individuals usually don't consume corn syrup or things like potato starch.

I almost purchased the product based on your recommendation without checking the ingredients list.

Also, it would be nice to have iodine nori products reviewed.
I do appreciate a lot a review on sardines; it shocked me that my favorite brand has so much heavy metals; thank you so much for your review!

Thumbnail of user carols3771
1 review
2 helpful votes
November 27th, 2023
Verified purchase

Consumer Lab site is easy to use, providing immediate access for members to get answers to questions.

One particular feature I find so so so useful is this. When the newsletter comes, and I click on the item I am interested in, the website takes me to the heart of the answer that was highlighted in the newsletter. Although I usually go back and skim through the rest of the researched article, I have already had access to the answer I was looking for.

This organization provides an enormous benefit to its members.

Thank you!

Thumbnail of user eliezero2
1 review
2 helpful votes
December 11th, 2023
Verified purchase

Each review is very comprehensive and thorough. I use it regularly to help select supplements. Sometimes I wish more brands would be on the list.

Thumbnail of user jiminyc
1 review
16 helpful votes
May 17th, 2023

All of what they're consolidating is available somewhere else free online, consumer reports is 100% about making money off the less internet-research-Davy consumer they claim to care about. I'm sure a majority of their subscriber base is a bit older. Should be free, paid for by web traffic ads donation etc.

Thumbnail of user chrisc4046
1 review
0 helpful votes
March 4th, 2024
Verified purchase

First place I look for objective reviews on all things nutritional.

Thumbnail of user bevv16
0 reviews
0 helpful votes
November 27th, 2023
Verified purchase

I feel I really get my money's worth subscribing to Consumer Lab. All product reviews include information from the most recent scientific literature and studies, so I trust their product recommendations.

Thumbnail of user johnf5620
1 review
0 helpful votes
December 11th, 2023
Verified purchase

Overall I think CL is a valuable service. Especially for anyone who spends a measurable amount of money on supplements.
I appreciate the detail and the cost comparisons.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you for sharing your thoughts with us! We're delighted to hear that you find ConsumerLab a valuable service, especially for those interested in supplements.

Our team at ConsumerLab is dedicated to providing in-depth and comprehensive information to help our members make informed choices. We understand the importance of cost comparisons and aim to assist you in finding the best value for your money.

If you ever have any questions, need further assistance, or have specific products or topics you'd like us to cover, please don't hesitate to reach out. We're here to help you navigate the world of supplements and ensure you get the most out of your subscription.

Once again, thank you for your support, and we look forward to continuing to assist you in the future.

Thumbnail of user yoelm1
1 review
36 helpful votes
July 11th, 2019

Although product tests and reviews may be of value, I get flooded, indeed inundated by endless unnecessary reports. Several attempts to unsubscribes were futile and couldn't find on the website how to cancel membership.

Thumbnail of user sandram496
12 reviews
64 helpful votes
December 24th, 2023

Consumer Lab is the leading provider of independent test results and information to help consumers and healthcare professionals identify the best quality health and nutrition products.
It publishes results of its tests in comprehensive reports

Thumbnail of user cherylm1932
1 review
0 helpful votes
April 3rd, 2023
Verified purchase

I have been a member of Consumer Lab for many years. I check it at least weekly to learn about supplements and the research behind them. I don't buy any product that they review until I check to see if CL has tested it and recommends it as a Top Pick. The website is easy to navigate and has A LOT of information to help consumers on so many levels. I highly encourage people I know to become members and stay safe!

Value
Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you for that nice review, Cheryl. We're glad that you appreciate our work. Thanks for your support.

Thumbnail of user luluredshoes2
1 review
6 helpful votes
March 3rd, 2024

I do not like wasting my money or ingesting dubious supplements, therefore I always check Consumer Lab to assure me what's worth purchasing and what's worth trusting. Considering supplements are not regulated, I trust Consumer Lab to provide me with the information I need.

You would be foolish to take advertisements at face value, or your sister-in-law's postman's recommendation - I want a lab's investigation and get it via Consumer Lab. It's worth every penny!

Incidentally, I am 80 years old, look younger (other people say), and have absolutely no bone density loss; due to CL's collagen recommendation? I think so.

PS I have no association with CL other than as a long-time customer.

Thumbnail of user sandraw2150
1 review
0 helpful votes
March 13th, 2023
Verified purchase

I appreciate the fact that ConsumerLab reviews products with science not hype. They report on all findings whether pro popular believe or not. Although they rate products it is left for the consumer to decide which product they will use with full (or as close as possible) information. I only wish there were more Canadian products listed.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you very much for sharing that, Sandra. We are very glad that you appreciate the work we are doing. We appreciate your support.

Thumbnail of user susies90
1 review
0 helpful votes
March 31st, 2020
Verified purchase

This is my Go To website whenever I am looking for info regarding the supplements I take... It's great to know which products truly have what they say they have in their formulas.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you for that nice review, Susie. We're glad that you appreciate our work. Thanks for your support.

Thumbnail of user arlenep120
1 review
0 helpful votes
May 2nd, 2022
Verified purchase

ConsumerLab.com is an invaluable tool for me when I'm going to purchase vitamins and other supplements. Their evaluations
Are extremely thorough and unbiased. Besides reviewing the most popular brands, ConsumerLab provides a great deal of
Scientific data as part of each review. I recommend this website to everyone... definitely worth the more-than-reasonable cost of membership!

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you very much for sharing that, Arlene. We are happy that you appreciate the work we are doing. We appreciate your support!

Thumbnail of user andyn87
1 review
0 helpful votes
July 27th, 2020
Verified purchase

I find the information provided by Consumer Lab.com to be accurate, trustworthy and timely. I also like the fact, that since I am a subscriber, I can log on anytime and search by topic for research results.

Thumbnail of user todc10
Tod C. – ConsumerLab.com Rep

Thanks Andy. And as a member you can view our content anytime from any computer, smartphone, or tablet anywhere in the world. You don't even have to log in if you're sign-in information is stored on your device (just check the "Remember me" box the first time you sign-in.

Thumbnail of user victoriaa161
1 review
0 helpful votes
March 31st, 2020
Verified purchase

They are always up to date on resources and recent studies on supplements and medicines.
Easy to read and understand

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you for your feedback, Dave!

Thumbnail of user rickj387
1 review
0 helpful votes
April 3rd, 2023
Verified purchase

I have subscribed to Consumer Lab for many years - so many I've lost count. And I'll keep my subscription going ad infinitum. I check Consumer Lab for information and reviews several times a week. I often make purchase decisions based on their recommendations. There are many occasions when I have stopped using a product based on information I learned from them. There is absolutely no better source for reviews and data on vitamins and supplements than Consumer Lab.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

We're glad to have you as a member, Rick! Thanks for your review.

Thumbnail of user familys69
1 review
0 helpful votes
April 1st, 2020
Verified purchase

I appreciate the info supplied through ConsumerLab. Up to date info concerning much that I may never have known about.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

We're glad that you enjoy ConsumerLab.com. Thank you for posting your comments.

Thumbnail of user yvetter173
1 review
0 helpful votes
July 11th, 2022
Verified purchase

Consumer Lab is a source of health information that I can trust - a rarity these days. I originally became a member years ago to read reviews and info about supplements, but I continue to learn so much more. In particular, CL has been a reliable resource throughout the COVID crisis. There is always something in the emails that interests me, usually several items. Keep up the good work, Consumer Lab!

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you very much for sharing that, Yvette. We are very glad that you appreciate the work we are doing. We appreciate your support.

Thumbnail of user belindal55
4 reviews
0 helpful votes
March 31st, 2020
Verified purchase

I enjoy this website and the information it provides. I use it extensively to research supplements and new findings! Don't know what I did before this other than rely on manufacturer labels and literature.

Value
Quality
Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you for that nice review, Belinda. We're glad that you appreciate our work. Thanks for your support.

Thumbnail of user annw1228
1 review
0 helpful votes
December 5th, 2023
Verified purchase

I sometimes see items on you prime choice picks that are not easy to find or do not exist. Case in point, anything made by Rexall. I finally found that Rexall is through the same company that owns Dollar Store. But I could not purchase your 1st choice. Can you include a link to purchase items like LabDoor does?
Please test more choices of each product. Looking at Amazon can help you narrow your choices if you look at the number of purchases of particular items.

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From the business

ConsumerLab.com provides independent test results, reviews, ratings and comparisons of vitamins, supplements, herb and nutrition products to consumers and healthcare providers.

Business History

ConsumerLab.com, LLC ("CL") is the leading provider of independent test results and information to help consumers and healthcare professionals identify the best quality health and nutrition products. It publishes results of its tests in comprehensive reports at www.consumerlab.com. CL also conducts an annual Survey of Vitamin & Supplement Users. CL's research is cited frequently by the media, in books, and at professional meetings. In addition to the products it selects to review, CL enables companies of all sizes to have their products quality tested for potential inclusion in its list of Approved Quality products and bear the CL Seal. Since its founding in 1999, CL has tested more than 5,600 products, representing over 850 different brands and nearly every type of popular supplement for adults, children, and pets.

Company Representative

Thumbnail of user dawnb201
Dawn B.
Director of Digital Marketing
Typically does not respond to reviews

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4.7
543 reviews
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