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  • Cocomartini.Com

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Overview

Cocomartini.Com has a rating of 3.13 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Cocomartini.Com ranks 130th among Textbooks sites.

How would you rate Cocomartini.Com?
Top Positive Review

“Love this site”

w t.
4/21/13

Love this site. This is great selection and seems always be running in a promotion. Save, me 50% money. I have order 2 textbooks and 1 fitness program dvd from cocomartini. They keep to inform me the order status. Fast delivery than i expected. Good services

Top Critical Review

“I ordered my book 8 days ago”

Riva T.
9/4/13

I ordered my book 8 days ago. I paid extra for airmail shipping(the only option I was given.) I received a shipping confirmation 5 days ago. When I check on the progress is tells me that the book is still at the processing site. My son is having to borrow one to get his homework in on time. I have sent two emails and have yet to receive a response. Very frustrated

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user wt10
1 review
1 helpful vote
April 21st, 2013

Love this site. This is great selection and seems always be running in a promotion. Save, me 50% money. I have order 2 textbooks and 1 fitness program dvd from cocomartini. They keep to inform me the order status. Fast delivery than i expected. Good services

Thumbnail of user xiangm
1 review
1 helpful vote
March 14th, 2011

My order went smoothly and I got everything that I'd originally ordered. It has saved me a lot of money shopping between cocomartini and the two Half-Price Books stores in my town before I go to buy new. They also got here quicker than expected.

I had to contact customer service about something that was entirely not their fault (it was, actually, the shipping company's), and the entire time they were very helpful. I have already placed another order with them.

Thumbnail of user rivat
1 review
1 helpful vote
September 4th, 2013

I ordered my book 8 days ago. I paid extra for airmail shipping(the only option I was given.) I received a shipping confirmation 5 days ago. When I check on the progress is tells me that the book is still at the processing site. My son is having to borrow one to get his homework in on time. I have sent two emails and have yet to receive a response. Very frustrated

Thumbnail of user davidd15
1 review
2 helpful votes
January 18th, 2011

Ordered books on January 2. As of January 18th tracking shows them still sitting in Hong Kong. My class has started and I am without my books. Some reviewers here claim they got their books within a reasonable time frame but not for me. Not sure what I am going to do at this point as the class is only a month long.

I would suggest others spring for their books and buy them from a reputable seller

Thumbnail of user derekp6
1 review
2 helpful votes
December 15th, 2011

Better World Books is such a phenomenal find. Wonderfully low prices! There are always sales going on and the best bang for your buck I've found anywhere online. Try them, you'll love them!

Thumbnail of user rachelg7
1 review
1 helpful vote
August 13th, 2012

Excellent service and fast delivery. Would definitely use again!

Thumbnail of user justinf5
1 review
1 helpful vote
August 1st, 2012

The Good:
I purchased a shower curtain (with periodic table design) from this site. It was the cheapest one I could find online. The package arrived in 5 days (To Australia) and was very good quality. They also emailed me to let me know it was being shipped which I appreciated.

The Bad:
This is a quote from the email I was sent with a link to this site "In order to thanks for your writing review time, we will give you US$2.5 reward cash to your paypal account directly if good reviews in the reviews site."
In terms of product and shipping my experience was 5 stars. But in terms of trying to pay people to write good reviews... I am not impressed.

Thumbnail of user kkh1
1 review
1 helpful vote
March 28th, 2012

Worked well. I contacted the seller and received quick response. Books arrived in good new condition as described. Will use them again, no problem.

Thumbnail of user karenm43
1 review
1 helpful vote
August 3rd, 2012

I found what I wanted and it was the best price, having shopped around quite a bit. The item was sent in a timely fashion and I'm very pleased with it! Thank you.

Thumbnail of user johnb54
1 review
3 helpful votes
January 18th, 2011

I've ordered more than 10 textbooks for over 2 semesters now from cocomartini bookstore and have been very satisfied. Fast delivery and I've never had an issue with getting wrong/damaged textbooks, and their prices are almost the best around.

Thumbnail of user jonj1
1 review
2 helpful votes
February 27th, 2011

Please never never never use this website, please.

If you send an email about the shipping, you never get the email back.

If you send an email that you are now considering canceling the order, you will receive the email in few minutes that just wait please.

If you send an email that you now cancel the order, you never get the response. No money back, what the XXXX business they are doing.

Thumbnail of user joef9
1 review
1 helpful vote
February 21st, 2012

Good services. I receive my textbooks within a week. Very cool

Thumbnail of user jeffc4
6 reviews
14 helpful votes
July 3rd, 2010

I got the book at around 8days. Fair delivery time coz i just paid total $45 for the textbooks

Thumbnail of user sandyd1
1 review
2 helpful votes
February 8th, 2010

Don't order from this company! I placed my order 4 weeks ago when site said 7-10 day delivery. I received a shipping confirmation only after 3 angry emails. Impossible to find contact information on site. Of course, my bank was charged immediately, so I can't stop payment.

Thumbnail of user christopherl3
1 review
2 helpful votes
March 10th, 2011

I agree with Brian 100%. I bought a book from this company. I saw the picture and it looked exactly like the book I needed. It was cheaper than the rest I saw for sale. When I received the book, it had come from Hong Kong and took about twice as long as they quoted me to receive it. Then I open the package up to find that this book looked nothing like the picture. It appeared to made in Hong Kong as well. I was very disappointed and emailed them several times to try to correct this problem. They refuse to take responsibility for their mistake, and refuse to return the book that Is still in the plastic. They tell me they will only return my money if the item has been lost in the mail. Customer Service is extremely rude. I have now reported them to the Internet Crime Complaint Center.

Thumbnail of user brianw4
1 review
3 helpful votes
July 2nd, 2010

I had an AWFUL experience with cocomartini.com too. Ordered books in January, never got them. Five months later they still refused to resend or refund my money. Customer service was INCREDIBLY RUDE. Accused me of lying and wouldn't answer my questions. WORST ONLINE SHOPPING I'VE EVER DONE!

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