This is the absolute worst website. After 2 emails, 3.5 weeks waiting for my centercaps, 1 vague response stating that the caps had been shipped (but with no tracking number available), I disputed with my credit card company.

This merchant is what makes online buying not fun. I ordered my caps from a different website and received the brand new caps within 2 business days.

Votes (2)  •  Comments (1)  •  Link to this review

T N. what was the other site? you should review it too!

3/22/11  •  Votes (0)

Sells used and broken hubcaps as new. No phone number. Consumer pays for restocking fee and return shipping for defective products. Avoid this scam!!

SENT ME A USED, & SCRATCHED CENTER CAP FOR MY LINCOLN WHEN I CLEARLY PURCHASED A "NEW" ONE. Item was listed as "NEW" under the item details!!!!!!
DON'T BUY FROM THEM!!!!

No customer service! Order at your own peril. Before ordering a center cap I emailed them asking if the part would fit since the p/n did not match my manual. They said yes, I ordered the cap and it does not fit. There is no phone to contact them and when I emailed with the problem 4 times I get the standard response to send it back. No one reads your emails.Before I spend additional $ sending it back and then getting charged a restocking fee when the error was theirs, I want to know if they have one that fits. I am trying to send a fax and hope someone will read it this time, but am not optimistic. -

I ordered a single centercap for a 2001 Bonneville on 12/27/10, and it arrived in the mail 12/31. It fits well and matches the other three used ones on the vehicle. I also thought I was buying a new one, but I am satisfied with the service and product for the $9 (delivered) I paid.
The only paperwork enclosed was a business card. For those who need it the address is 181 Hills Creek Road, Wellsboro, PA 16901; Fax 570-723-8744 (no voice number provided).

I ordered before reading reviews of this site. I think they are reading the reviews, my order came in 4 days through USPS. They were a few scratches, but so do the others on my 2001 car. However, I was miffed about the fact that they have no phone number, you get no receipt, it comes in an envelope instead of a box, and all you get with the package is a business card with the same info you get online...nada..
It was my worst experience with an online vendor, and I deal with a lot of them...

Got what I wanted in a timely fashion. They saidd gently used, and they were. Saved about 40% over dealer prices, and nothing some wax and tar remover wouldn't make like brand new. If you want new, step up to the pump, open your wallet and pay the price. You can't sit at home on a computer and expect to rebuild your car like it left the factory. Remember, the caps are slightly used, adn so are the wheels on your car that you are putting them on..........

I'm another dope who suckered for the scam. Wish I'd read these reviews before ordering.

In My experience with centercaps.net, this is one Co. you should stay away from & the old AXIOM, BUYER BEWARE!!!!!! Really is True in this Case. DO NOT ORDER ANYTHING FROM THIS COMPANY. THEY ARE A SCAM! They did send me this E-Mail " I can assure you we are a legit company: Well all I can say is They do not act like ONE . This Co. does not even deserve a star, that is how bad they are. So I say again PLEASE BUYER BEWARE!!!!!! DO NOT ORDER ANYTHING FROM THIS COMPANY THEY ARE A SCAM!

Site is dishonest. Fails to notify that it sells only used parts. That information is buried in the fine print on the FAQ. I would guess that a question they are frequently asked is, "Why did you send me a used part when I thought I was ordering new?" My caps arrived heavly rusted, corrosion eating through the chrome, scratched. Would not recommend this site to anyone

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Sam L. Exactly, they are a fraud. They got me as well. Do not do buisness with them. They will charge your card every month and you will recieve nothing in return, They have several names and websites. Viprims, wwoutlet.net, customwheelsdirect.com, centercaps.cc. They are all the same person. They have no contact information and they will only charge you a so called "membership fee" of 19.95 every month. Please stay away from these people

6/3/10  •  Votes (0)

Glenn S. I ordered centercaps for my truck ,after paying for them on my credit card they advised me 3-days later they were out of stock and would put the amount back on the credit card in 3-5 days, its been over a month now still no refund. Glenn S

5/16/11  •  Votes (0)

jen w. absolutely horrible! DO NOT BUY FROM THEM! Sent old, used, scratched up hubcaps!!! Paid $140 for them!!! BIG MISTAKE!!!

7/18/11  •  Votes (0)

Doug H. I also wish I had read these reviews prior to my purchase. I received a used cap that was different than the one pictured on the site, and it did not fit my wheel. Tried emailing but got no response. I was planning to use their normal return form and ask for an exchange, but after reading these reviews, I've decided not to mess with them. I'm going straight to the credit card company and disputing the charge. I'm putting the cap back in the mail with a note explaining that I've disputed the charge. I usually read all reviews, but for some reason this time I did not, so I take responsibility. But I won't be scammed by a company like this that misrepresents their products, and ultimately sent me an obviously used cap that didn't even match what I ordered.

2 minutes ago  •  Votes (0)