CarPartsWholesale

Contacted this company through eBay and they would only refund about half the cost of the gaskets despite losing 15 hours labor and well over $150 in oil, antifreeze, filters & etc. Even after setting them several detailed pictures showing the defective part of the gasket on the new not rebuilt not used new brand new cylinder heads OEM from Ford all they did with jerk me around every time I contacted them there'd be another hoop to jump through or different instructions waiting me out. Avoid their head gaskets at all cost! Installed new felpro gaskets and no problems! I am a career mechanic and certified vocational Automotive instructor and sadly I knew better than to buy off brand head gaskets but wanted to save a couple bucks as the plan was to put my old heads back on but turned out they were cracked and not rebuildable. I would never buy from this company again after my experience with a defective $60 head gasket set.

Worst company to deal with EVER! BEWARE OF THIS COMPANY Never received then seller lied about sending replacement.

I recently ordered a front bumper for a 00 f350, it looks like they took a used bumper and rechromed it. Theres grinder marks everywhere, area where there is rust on the edges. I've never seen such poor quality in my life. I've been working on cars for 25 years. Stay Away from this company

They have no way to contact them.no e-mail.no phone number. You buy it its yours. You have to go through e-bay and their bs. I tried for two days they sent me the wrong cat converter, i still have it.its mine now.

Fast and safe delivery of item. Received item in pristine condition. The item was well protected and secured in appropriate shipping box. Highly recommended!

Received tailgate yesterday, opened this morning and tailgate has big dent in it? I mean looks like manufacturing flaw, so I called number for return and get recordings for BS, medical, TV dish, insurance, soforth,

Great clean site, you have a great PR5 with Google. This site is well designed and it seems they have been around for sometime 2001. The e-commerce, shopping area is clear and functional.

What I don't get is why the light font on the home page? It's not very visible compared to the darker font in your shopping area. Another point worth mentioning is as a consumer once I have found what I am looking for, I like to know who I am dealing with. That was the other issue I had with your site. Why is your "about us" only at the bottom of your page?

User interface is extremely important since most users automatically look to the side or at the top of the page for navigation... Something you may want to consider.

While I can appreciate wanting feedback from your users I would either place that to the side or the bottom, rather than prominently on the top of the navigation.

All in all I would give this site a great passing grade, I will be sure to check it out and send users if they needed car parts!

I ordered a catalic converter from this company related to ebay. I was charged me two times $197.44. After a a week waiting I was informed that they don't carry that item and I was refunded one time only. I called several times and finally a lady picked up the phone and said that they will refund the second $197.44 today.
After 7 days waiting, still not refunded. I tried to call again the waiting time was 37 minutes. After 18 minutes waiting the waiting time became 46 minutes and continued to rise. There is no way to get in touch with them. I will never buy anything from this company again. Even Contacting ebay is not possible. There is no live person to talk. Ebay has also become a crappy company too.

Wait weeks to get your purchase. They will take your money and give a $#*! less if and when you get what you paid for. NEVER AGAIN USE THIS SELLER. The WORST EVER

NEVER BUY FROM THIS SELLER AGAIN, they do FALSE advertisement, I spent $943.00 on a pair of headlights for my 2016 Nissan Rogue SL, after I received them, there is a label on the boxes saying " without autolight control" so why that information is not on the website?
Then the IDIOT who took my call, had the guts to tell me I made a mistake, and I should know.
HOW in the heck?, if i'm buying a direct replacement I'm supposed to know there are some who come without autolight control.
The Arrogance of the part specialist was unbearable, how can you laugh at a customer saying it is the customer mistake for not guessing?

Terrible place i do not recomend delivery is sucks take soo long currier is terrible like i said i do not recomend

EVERYONE HERE IS AN IDIOT. DO YOURSELF A FAVOR

DO NOT DO BUSINESS WITH THIS COMPANY ON THE WEB OR EBAY

I have an 86 chevy c10, i ordered a right front fender from them, after a week i recieved it in a huge boxe double thd size of the fender, bam the fender was protected had no wrapping nothing keepingbit in place, had multiple dents and dings, so i enailed the company tgey offered to ship me a new one or take it to body shop they would cover the cost to repair. In short i opted for the new at least i recieved it and it was at least wrapped up and protected great my only issue niw is where they molded it the fender/ hood line has acdent in it. Looks lije when the part was made they cant figure out how tk bend it without a crease in it, luckily im keeping my old fender and ill just cut and weld that piece out, i eill not buy from them again

Order a pair of front bumper corners and box show up on time but only one thing was wrong... They send me only one... So i got scam out half of my money

I ordered an oil pan for my 2003 Dodge Neon Se from this company through Ebay. Somehow I got shipped two! Ebay cannot get me a refund and I am told to send one back myself, but I have to request and wait for a label to arrive first! What happened to the 100% money back guarantee?

I called and double checked that the part I ordered was the correct fit. It was not. When it arrived I tried to install it, but it was too big. When I tried to return it, I called the 866 number provided by the representative. I was bounced around to about 5 different departments while the "tried" to find the correct ebay return dept. This company is crap. I am getting a refund either from ebay or from these guys and never buying from them again. It's trashy that a company doesn't automatically know where to send a client who buys something through their vendor services.

Purchased a Catalytic converter with a 5 year warranty from carpartswholesale. It failed in 8 months. I dug up the paperwork and called them. They e mailed me a form to have my garage fill out that pretty much wanted my mechanic to diagnose the entire car from bumper to bumper including at minimum, 6 pictures of all different angles of the converter. I tried to explain to the customer service people that the insides of the converter have come loose and it is rattling horribly yet they still wanted all the diagnostic info. My mechanic laughed and said he would suggest I buy next time at a local parts store. Carpartswholesale also said the warranty process usually takes about 3 weeks. Like I can lay the car up 3 weeks. Wasted my time and lots of money. NEVER BUY FROM THIS COMPANY.

I own a car dealership in ohio and i purchased two sets of headlights for a g35 coupe. When i received the box it only had 1 set of headlights in it. The seller wouldnt return any of my calls and
I tried to get ebay to step in and they wouldnt do anything either. Be aware if you order more than one item you will get no response from the seller and good luck getting your money back. So i paid $599.90 for a set of
Headlights that cost $299.00

"So I needed a replacement fog light cover for the passenger side of my Subaru. Simple enough, right? Not exactly. I found the part and ordered it. It came quickly enough but when I opened the box it was the drivers side and not the passenger's. Honest mistake. I got online and requested the correct part. They said they were very sorry for the confusion and said they would send the correct side. About a week later I get the second package... only to discover it is again the wrong side. I was beginning to think maybe I had it mixed up so Igot back online to make sure I had ordered the correct part. Nope, I needed the passenger side cover ( you know, the side where the passenger sits?) and they had again sent me the drivers side. I took pictures of both covers as well as of my car showing the side that needed the cover replaced. I again wrote to customer service and said I got the wrong side and asked if maybe it was backwards in their system. They were very polite and asked me if I'd like a refund or if I was willing to wait while they send the drivers side. I figured they couldn't possibly get it wrong a third time ( wait for it) and said I'd like to wait. Well yesterday I got the third cover... yup you guessed it it's STILL THE WRONG SIDE. Hahahah It's kinda more funny than it is upsetting. "

Fuel pump you sold me the 1st time in November 2013 via Ebay Was DOA and after $250 in mechanic labor was defective (truck wont start)...

They shipped another one to me and after another 250 in labor was installed and it FAILED ALSO after just 11 months!

This time it cost me over $700 dollars to be towed off the thruway and get it repaired at the Dodge Dealership.

So this has cost me over $1200 dollars and countless hours of aggravation... I was told by your representative that a CHECK WOULD BE MAILED TO ME! As they could not refund me through PayPal!

I have many cars and trucks and would never ever, ever, deal with this junk again

Its just yet another Chinese Shell Company operating within the USA, no offence to Chinese people at all. But this company and many others should not be allowed to represent themselves as being within the USA and "from my experience" they certainly do not appear (or sound to be) STAY AWAY YEP YOU GET WHAT YOU PAY FOR

This place is a SCAM, stay away, you have been warned. Shady business practices, bait and switch scam.

Positive: Super Cheap Prices

Negative: Poor customer service, Ordered a part for my car and the description says it fits my car but... It does not fit at all. They refused return because it was past the 30days of purchase. When informing them that the product does not fit their description, the customer service rep told me "I can not help you with that". Long story short your paying a lower price for no customer support. MAKE SURE your a 100% it fits/compatible before you vehicle."
Filing with my Credit Card company now. It is a Pain, but i am not going to pay for something that I did not order/does not fit description.

Do not order parts from WHOLESALECARPARTS.COM. Just read the return policy or give their customer service a call before you order and you will see why. They sent me the wrong part then refused to return or refund. This web site is part of the US Auto Parts, Inc. network, which includes autopartswarehouse.com and partstrain.com. The parent company's web site is http://www.usautoparts.net. DO NOT ORDER FROM THESE SCAMMERS