San Mateo, CA 94404
44 Reviews for CafePress
▼ Sort by: recent
I needed a nice, modest gift for a company gift exchange. I ordered via phone due to my need and concern about a quick delivery. The customer service rep told me the product was in stock and guaranteed me I would recieve it within 2 days twith paying "express delivery" upcharge. I checked their online tracking system throughout day 2 and 3 which always said, "expected delivery on the 4th (2 days from my order date)". After four days (and buying an alternative gift and being somewhat embarassed by a generic starbucks gift card), I called CarePress' customer service again and was told my gift was, " in production". I still haven't received it (running on 6 days now) and they're not accomodating whatsoever about cancelling orders , giving refunds even for the express delivery. They're a ripoff, go elsewhere with your business.
I bought 2 pairs of sweat pants for my daughters to lounge in during the holidays. I don't know who works at that store but when the sweatpants arrived at my house, I said wtf. They look like clothes you might find at the Goodwill store, no I take that back. Goodwill stores would never sell anything like that. I picked up one pair and there were all kind of stains on them. They were a Christmas gift to my daughter who lives far away, when she looks at them she will think it's a joke or I don't what she will think. They weren't cheap either, 60 a piece, but they were having specials so they came down to $40. If I worked there , their is no way that I could send those pants to someone who paid hard money for. They told me to wash them once and the stains would go away.It's a shame when one puts his whole heart into something and have a company like that take advantage Someone mentioned that the returns are another negative experience,so I am just boycotting CafePress forever. Terrible, Shotty,How does this place stay open. Sounds to me they have alot of people using crack working for them. Never ever again,(;
Yes, some things are highly priced, BUT when it comes to their custom canvas prints, it's totally worth it. I got one a couple of years ago from them, and love it. Recently I found a deal from a "big box" store that has a photo department, and the results are stunningly different. I don't think they are worth hanging on the wall! The colors are muted, the canvas is thin, the ink is flat, and the frame is flimsy and presses through the canvas. Terrible! Spend a few extra bucks for the quality you get here. I will be buying replacements today, and tossing the Wally-world ones in the garbage.
I ordered earrings with a dogs picture on them - they weren't expensive but I still spent 30 dollars - one earring on spots on it and you can't even tell it is a dog - I will never use cafepress again -the trouble of returning is not worth it
Their economy shipping is absolutely ridiculous!!! They're creating products in no time and then it takes 10 business days to receive it!!! How is that good business???? I have used other websites where I have ordered something with economy shipping and paid less (or sometimes free!) and receive it within 4-5 days!! And then they blame it on the shipping company. Well gee CafePress, maybe if you didn't use these terrible shipping companies, us, YOUR CUSTOMERS, wouldn't be giving horrible reviews. The only reason I gave them 2 stars is because the 2 prior orders I made, the shirts came out perfect. TERRIBLE TERRIBLE TERRIBLE!!! Will never use them again.
A relative ordered "Certified Organic" Boxers for men for me. I told them I only wear organic cotton boxers. The 'Certified Organic" boxers, had a large symbol on outside pant leg, the same certified organic label you see on organically grown foods. However, the inside label read, 100% cotton, made in Guatemala by Boxercraft. I CALLED BOXERCRAFT, and they told me, they don't manufacture any organic cotton boxers. Apparently Cafepress, bought regular cotton mens boxers from boxercraft, and put Certified Organic symbols on outside pant leg of boxers, with intent to deceive consumers. I called Cafepress. Customer service rep. said certified organic signifies, certified original. She admitted that they weren't organic cotton boxers, only a misleading Fraudulent Facsimile. When I asked her, what right did cafepress have, to purposefully deceive consumers, she hung up on me.
This was quite possible the worst purchasing experience I have ever had online! First off I ordered a set of 4 custom shot glasses as a gift for a friend. The shot glasses arrived 2 days after the website said they would arrive, one of the shot glasses arrived broken due to poor packaging. When I called customer service the first time to have the glass replaced I was told the order would be "rushed." My replacement glass was supposed to arrive yesterday at the latest I was told. When I called customer service I was told it was a problem with shipping and "not the company's fault" when I asked to talk to a supervisor I was told there were none working. When I asked for the third time there was magically a supervisor on duty. He told me my glass would arrive in the next few days! This by far the worst customer service I have received! This company evidently does not care about their customers or their products. DO NOT USE THIS WEBSITE!
they either hijacked or allowed hijacking of my designs and are selling them without my participation, they seem to have hacked into my computer photo files and are selling my personal photos without permission,. They are stupid enough to present my own designs to me to purchase from an 'unknown designer. . class action lawsuit to come.
As a shop owner I can tell you dealing with them is a nightmare. I am very close to closing my shop. They steal your money. Every-time I am supposed to get issues a Paypal payment or check for something they somehow mess it up. Every single time now. Its starting to look like they scam people. Every month they have sent it to the wrong pay-pal even though I have given them the same pay-pal account multiple times. Every-time this happens I always call and complain and they tell me the usually how sorry they are and they have reissued the payment to the correct Paypal for next month. What a bunch of idiots you can't just read the correct Paypal and then you make me wait for your mistake only for you to do it again. It's not like my store doesn't make money either. Cafepress has made a whopping $800 off me in the past year all of which I have not received a dime for.
This company does have many products that you can not find anywhere else (which is unfortunate for me). I literally spent a total of 3 hours placeing an order, running my check card and trying to get the correct arrival date. I spoke with people who were in Jamacia and South America. They could not figure out how to run my check card, it took six different times. I paid an additional 12 dollars for the package to be delivered by the 15th.....only for them to tell me it may arrive on the 16th (after they charged my check card). The customer services was AWFUL. I could understand what was being said due to the phone connection (distance) and language barrier. THIS WAS THE MOST HORRIBLE shopping/buying experience I have ever endured.
The dresses from cafepress are absolutely beautiful! I have ordered many times and I get great dresses which fits perfectly every time. Love this site!!!
I have just started ordering from cafepress....so far have had good luck with them.....I really like the items that I have ordered.....in fact am working on Christmas gifts...find them very unique....
Customer service response is excellent. I order a T-shirt and it was the wrong size. They didn't have a size in the T-shirt I wanted so they offered to exchange it with another product within $5 and said I could keep the T-shirt that was shipped to me. I decided to return the T-shirt anyway and requested a refund. They were happy to do this.
Cards are very poor quality, look cheap (which they are not!), the envelopes are exceptionally poor quality and are way bigger than the card, again giving a very cheap overall look. Really disappointed as I had ordered special cards from this site and could have got better at the local newsagents! I was particularly surprised as I had used this site for cards about three years ago and the material the cards were printed on then were of a far higher quality. Buyers be aware.
Shipping is ridiculously slow. Communication from the company is terrible.
Will never order from them again!
I must say that I was skeptical about ordering from cafepress. I wanted a shower curtain I saw on their site so I ordered despite several bad reviews about quality and service. Well.....I am so glad that I did, as the order came when promised and my shower curtain looks exactly as the picture on the website. Quality is exactly as I had hoped for. I am actually using this curtain to made a headboard for a bed! It will look amazing! Thanks cafepress! You have gained a return customer!
I used to get nice T-shirts from here, but recently they keep screwing up my orders. There's no point in ordering from them anymore.
I ordered a shirt and a button from cafepress.com. About 2 weeks later, I received the shirt, no button. The next day I got another package, thought it was the button but was too big to be the missing button. Turns out it's some other poor soul who ordered from this company's order. If your name is Kurt and you live in Wisconsin and are missing your Bears and Cubs t shirts and woof sticker, I have your stuff. IT's sunning itself in Miami. My shirt that arrived is tiny (says it's an XL, would probably fit a size 6 girl with B cup) It all needs to go back. Awaiting to hear from company as to how they want to handle return shipping....I will not pay to return, so Kurt, if you happen to read this, e mail umamimermaid@gmail and we can work something out. Cheers!
Car magnets will fade!!!! They only lasted about 5 months!
We bought 70 car magnets to be sold as fund raisers and after 4 months, they faded! I was told by customer service that it had been a "long time" since we ordered them and there was nothing they could do.
Do not order car magnets from Cafe Press. Horrible quality!!!
Ordered a t shirt on 21/07/13 for my friends hen do. It stated it would be delivered by 25th to the 30th of July so i thought this would be plenty of time to arrive before her hen do on 09/08/13. I received an email on the 24th July to state it had been shipped. I emailed them last week after the 30th came and went and no sign of the t shirt.
They then emailed me back stating it can take upto 10-15 business days delivery, so i should receive by 14/08/13. 24 days for a t shirt to be delivered??? This was not what they stated on their site. I don't ever really complain but this i feel is bad service and will be a waste of money for me as the hen do is in 2 days. I could send it back but you have to pay shipping prices!!!
Would not use them again
I had a recent order for a tshirt and ordered the wrong size. The company wrote back and said that I don't need to return the original as they don't want me to incur additional shipping charges, and a replacement is on its way! I am a prior retail employee, and am so impressed! I have pending orders with them, and already am sure I will use them again to order products! Great customer service!
Not a good experience with this company CAFEPRESS. Kinda disappointed. I ordered just a poster for my son as he recommended their web, and it's saying 10 business days to deliver a poster????. I called customer service to complain that they will loose customers the way they prolong the orders to be delivered. While I ordered a mug, pajamas, tshirt from another company & it took them only a day to deliver same regular shipping...
I was ordering a shirt and ordered a medium size T-Shirt. When it came, it was extremely large and not what I intended. I got back online and realized that I had not ordered the Women's fitted Tee style so I opted to exchange and replace my item for that. CafePress sent me the corrected size and did not required me to send my original shirt order back in. They asked me to keep it as a way of saying thank you. I ordered these for an event I am attending with a friend and now we each have a shirt! Great service!
DO NOT ORDER FROM CAFE PRESS! MY experience has been the worst i have ever had with any company, customer support is non existent!
I ordered my product with 2-4 days shipping as a gift, after receiving confirmation of order, I received nothing from them for 3 days, no shipping notice, nothing. So I called only to be told my order had cancelled, only when I questioned the customer service agent did she tell me it was being processed, whatever that meant, I got told it was now scheduled to be delivered the next day.
Next Day I call again to check on status of order after not hearing anything, again same story, promised delivery that day, its with UPS I got told, nothing turns up.
Next day and my third phone call, sorry sir, it will be delivered tomorrow, again no shipping info, no tracking number nothing, so I call again, this time I get told the other customer service representatives didn't know what they were talking about and that the order was not in production yet, but they would overnight it tomorrow, Another day another phone call (5 now) and I get told it hasn't shipped again but its being processed, right back where we were 5 days ago, The customer service rep, didn't seem to understand that it was a present and needed 2 days ago, but continued to tell me it would be delivered tomorrow, again no shipping info.
I'm writing this just before I make the 6th phone call.
And DO NOT BOTHER with their email system, they say they get back to you in 24 hours, I emailed and asked, nothing back for 2 days, and then their response was, they couldn't help me because they didn't have my order number, goodness knows how they are going to deliver my order when they don't even have my order number.
Absolutely terrible company, do not order anything from them, they lie constantly, take your money but don't deliver products, their shipping times are completely fabricated, this is the worst company I have ever dealt with, they treat your like dirt on the phone, and don't answer any question, entirely evasive, disgusting practice.
Please, please, please do not use them, would hate for anyone to have to deal with them.
I have ordered many tee shirts from this site. They always come out great, and nice thick shirts, not thin cheap stuff. The colors are great, great selection, you can find ANYTHING, or have something made, just for you. I have also gotten bumper stickers, that I couldn't find any where else. Easy site to order from, and ship fast.
We set up a store and have nothing but less then stellar experience and very little customers service.
1. Can not add our payment information and have open several support tickets after a week still not fixed.
2. Our store is not even searchable from their site.
3. Managing the store is awkward in that their consumer and retailers bleed into each other making it difficult to understand who they are speaking to.
4. Their support focuses 99% on the consumer
I think they do take clear advantage of the store owners who upload original artwork and drive traffic to their site. Our compensation is around $2 per t' shirt on a good day). As far as I can see it's like a school candy/gift wrap program, where the children do all the work for very little profit.
As a retailer you really have to watch your numbers. Often times you can get a better ROI and quality if you manage the process yourself.
i want to tell people that the CUSTOMER SERVICE at cafe press is wonderful! they stand by everything, and are prompt to reply to you, and prompt to make it right. i have bought from them many times.
the only note i would put here is be very careful of your sizing you order.......every time i order from them, the women's tshirts are way too small, despite the description they have on their site.
but they DO help you in these instances.
i want to leave a POSITIVE review of this company here.
Re-checked this review before commenting on this web site for in the past had good service from this company. However, clearly I’ve noticed that the quality of many of their t-shirts(short and long) are simply not up to snuff. Other items, OK.
Yet, without a doubt they do offer an incredible selection for their clothing of: graphics; photos; questionable tms and iffy rms; wild comments to puns. However, their quality is fair, really only fair – especially true for most graphics and "all photos". My recently purchased shirts' photos and/or graphics are fading, not good.
For a company that once prided itself on quality – too bad. See 'ya!
Just found cafepress and am so IMPRESSED with the huge selection of t's in hard to find topics. My example - one kid plays the tuba/sousaphone in band/marching band and you can find a million t's for the trumpet, piano or violin. A 'tuba' search got me a 2000+ item hit on cafepress. Then found another 1000+ for my writer kid!
Love it, fast shipping but always use a coupon code!
I ordered a metric clock from them. A metric clock has 10 hours per day. What they sent me was a regular clock with a 10 hour display. The problem is that it should only be 10 o'clock once a day. The clock they sent goes around completely twice a day. All they did was put a 10 hour display on a regular clock mechanism. It is TOTALLY useless. Don't buy from them.
I have nothing but good things to say about this company they're excellent. My order was processed and shipped the same day and was delivered before the time given. I ordered a F**k You, You F**king F**K black T-Shirt and it was exactly as shown on the website but I do wish the black was darker and more rich looking because I like my black extremely black but that was minor.
They're perfect for personalized stuff and their selection is ridiculous. Its a lot to browse through, but its awesome because you have a lot of choices. Again excellent experience definitely plan on purchasing from them again and I would recommend them to everybody.
I'm 100% satisfied!!! Best costumer service!!!!
I placed first order and I liked everything.
With my second small order my daughter changed her mind and didn't want a t-shirt anymore.
So I sent email to a costumer service if I can return it and get refund this e-mail I received:
" I am sorry to hear that. We want you to be 100% satisfied with your CafePress.com experience.
I have processed a refund for you in the amount of $.... Please allow 5 - 7 business days for the refund to be reflected on your Paypal account. I know the item received is not up to your complete satisfaction but as our way of an apology please go ahead and keep it. There is no need for a return! "
I will use this company in future and recommend to my friends!!!
I've had CafePress stores since 2004. They have always produced decent products and shipped them fast enough. I think the prices are high--definitely retail, but hey, it is what it is.
Today, I visited one of my stores and there were items in it that I did not put there. There was a store I didn't create and I'm wondering if anyone else have experienced this.
Another issue I find is that when I search for my store name, I get all sorts of returns, and it's often hard to find my stuff, with an exact search.
So, if you want to make a few fun items, CafePress will do just fine, but if you're trying to capture a little revenue, I think there's better ways to do that.
I got my orders pretty quickly, and they were all perfect and exactly what I ordered! I have used them more than once and will again. If you can't buy a good doggy t shirt, use this site and make your own.
Ordered a pin and when i checked out said 8-12 day delivery or something like that but to my surprise it came in like 4 days! Also to my liking unlike other sites where you buy things from the item looked exactly like it was pictured! Pretty awesome site.
Some short time ago I printed a long-sleeve shirt for my then boyfriend. As a gift for him, it was his favorite word to use in volleyball, so he could wear it while playing during the winter. Using Cafepress was pretty simple (especially because I just printed the word in the center of a plain long-sleeve shirt). I did wish there were more fonts available...but the process was easy and the shirt came in quickly.
I just ordered and received a zip up sweat shirt from them, it was a link from my school (Academy of Art University) paid $38. I am sorry, but it was worth maybe $5. The logo print was smeared and VERY faded. I wore it a few times and washed it. Well, apparently DO NOT WASH should be included in the how to take care of the sweat shirt because now the logo is almost invisible. THE WORST way to spend (waste) $38. I feel like I was totally ripped off. I don't know if I should be upset at my school for recommending such a lousy company or the printing company that did a crappy job of printing. Just goes to show, maybe printed items are just bad, from here on I will order items with stitched logos, not cheapo iron on's.
Goodness, I am so upset!
excellent quality shirts
I ordered some shirts for Christmas presents, they didn't come in the time specified i.e. before Christmas. I emailed them about it, they were nice about it and said they would send out another shipment and if the other order happens to come then I could keep them both. I was glad it was a personalised email, however annoyed my Christmas presents didn't come till after Christmas. I recieved it in the mail today, however wasn't overly impressed with the quality of the printing on the t-shirts.
I have shopped at Cafepress.com a few times. They have a stock inventory and you can get customized items as well. I've only purchased from the stock selection. Lots of witty and humorous t-shirts. I had no issues with the sales process or shipping. My items were always received in excelllent condition. I would recommend this site.
I have used this site many times for gifts. I really like the selection and the entire ordering process was seamless. The prices were competitive and my order shipped quickly.
Just used this site recently to make some really cool shirts for my company and the price wasn't too high. Quality was decent but you do need to play with the colors to get it exactly they way you want it. Took me until my second order to get it right.
placed an order for a custom baby shirt and was thrlled with the quick shipping and great value!
Similar to Zazzle.com, CafePress is a great place to get custom tee shirts made for gifts. Their web interface is easy to use and the prices are not too bad. I like making cute shirts for baby presents!