• BustedTees

BustedTees

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Overview

BustedTees has a rating of 2.58 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BustedTees most frequently mention customer service, and credit card problems. BustedTees ranks 102nd among T Shirts sites.

  • Service
    41
  • Value
    36
  • Shipping
    41
  • Returns
    29
  • Quality
    29
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
16
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Shirts ordered 3 WEEKS AGO, still havent shipped and customer service is quick to blame everyone else but themselves.
How would you rate BustedTees?
Top Positive Review

“Star Wars Flexfit hat”

Steve M.
2/27/24

Their L/XL flexfit hats fit perfectly. Hard to find ones that are true to the size advertised. And they're selection of styles is sick! Love it! My hat is f**king awesome!

Top Critical Review

“Do NOT sell your shirts on Busted Tees”

Manny P.
8/22/23

If you are an artist thinking of uploading your designs: Do not. Just don't. Firstly: after you reach a sales threshold, you'll make pennies on the dollar. Secondly: They will absolutely steal your designs if you attempt to remove them from their site. BustedTees is an unscrupulous company owned by corrupt greedy $#*!s.

Reviews (100)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (27)
Thumbnail of user eveyneu
1 review
0 helpful votes
March 29th, 2023
Verified purchase

I ordered two t-shirts in Feb for gifts. It's almost April 1 and they still haven't arrived. I emailed asking about my order, almost a week later they responded and provided me with another useless tracking number. I guess I've been scammed idk. Good times! Oh and yes, they sent me an email to review the product lol! I guess I can't take that selfie wearing your stupid t-shirt because it doesn't exist!

Tip for consumers:
don't shop here

Products used:
paid never arrived

Service
Shipping
Thumbnail of user aliciad257
0 reviews
1 helpful vote
January 4th, 2022
Verified purchase

I ordered 2 hats back in August and this didn't arrive, after quite a few emails they agreed to send new ones out which didn't leave for another 2 weeks. They advertise fast shipping, I understand shipping delays but they continue to advertise 7- 12 days and mine has taken 5 months.
I still don't have this parcel! I have tried to email them multiple times to request a refund as this was for a gift with no reply.
I also did a review on their site but they only show 5 star reviews

Thumbnail of user mannyp66
1 review
1 helpful vote
August 22nd, 2023

If you are an artist thinking of uploading your designs: Do not. Just don't.

Firstly: after you reach a sales threshold, you'll make pennies on the dollar.
Secondly: They will absolutely steal your designs if you attempt to remove them from their site.

BustedTees is an unscrupulous company owned by corrupt greedy $#*!s.

Products used:
I did not use their site to purchase goods; I was an artist who had submitted designs on their site.

Service
Value
Thumbnail of user gundaa
1 review
2 helpful votes
October 23rd, 2022
Verified purchase

Ordered some shirts and did not ever receive them. The tracking status showed order received, nothing in transit or delivered.
They were not interested in resolving the issue, I could understand if the order said delivered but it wasn't.
I wish I had read these other reviews before ordering. Fraudulent indeed. The order was more than $100.00 too so it was not a small amount.

Tip for consumers:
Do not purchase, go to another reputable company.

Products used:
Nothing arrived

Service
Shipping
Returns
Thumbnail of user theresar664
1 review
3 helpful votes
January 6th, 2023

I tried to cancel order one day later and was told it was too late, it was in progress. It didn't arrive for 14 days. So it was not in progress. They also will not accept free returns. You have to send it back as Refused and Send back to Sender at PO. Then they will credit you MINUS $5 restocking fee and your original shipping. These people are so out of tune with reality. Go to Amazon, or any other normal vendor.

Tip for consumers:
I should have read refund small print before ordering

Products used:
tee shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user trinadyb
1 review
0 helpful votes
August 7th, 2022
Verified purchase

I bought my boyfriend a hoodie that says "I leveled up to daddy (player 1, player two joining with controllers). The outside material is a little rough but the inside is very soft feeling and seems like it would be warm! My only issue is certain areas it seems the seam comes out (doesn't seem to be a big problem) but besides that it looks really good! I hope it lasts through the laundry because I'd love for my boyfriend to wear this! I ordered July 30th and received it on August 6.

Service
Value
Shipping
Quality
Thumbnail of user usmcnysp
1 review
1 helpful vote
February 27th, 2024

Their L/XL flexfit hats fit perfectly. Hard to find ones that are true to the size advertised. And they're selection of styles is sick! Love it! My hat is f**king awesome!

Products used:
Hats - I Plan on purchasing more in the near future.

Value
Shipping
Quality
Thumbnail of user tamis91
2 reviews
0 helpful votes
January 7th, 2022
Verified purchase

I purchased a Sasquatch shirt for my son-in-law.
The printing on the shirt was almost invisible. I ordered a size large and the shirt was HUGE, yet the wrist bands (cuffs) were so tight, he couldn't get his hands through them.
I emailed the customer service department, as well as sent pictures of the shirt, but they never responded. I asked my credit card company to reverse the charges. CRAPPY COMPANY!

Thumbnail of user jimc1752
1 review
0 helpful votes
March 1st, 2023

Ordered a sweatshirt and for one it looks nothing like the picture. The printing looks like a rush job. They talk about how their stand behind their product but I have yet to see them do that. Stay away from them.

Products used:
sweatshirt

Service
Value
Shipping
Quality
Thumbnail of user maroldirn
1 review
3 helpful votes
November 22nd, 2017

I'm no fabric connoisseur, but the shirts i received are light weight and feel very comfortable. Very breathable fabric, which i need in California. The shipping, as other reviews state, is god awful. Way over-charge you for shipping (i work for an ecommerce site myself that ships products, i know shipping rates) and it is the slowest possible shipping on every option. This is a huge downfall and probably the only reason Busted Tees isn't going to be my first choice or even my second for future shirt purchases despite how great their products are. In 2017, shipping should cost near nothing.

Thumbnail of user heatherr1083
1 review
1 helpful vote
February 22nd, 2023

Apparently a 50% discount code to repurchase items not received from an order placed in December is considered "customer service" from BustedTees - what a terrible experience and complete disappointment!

Shop elsewhere!

Support small businesses, just not this one!

Products used:
Products (3 sweaters and 1 long sleeve T-shirt) were not received

Service
Value
Shipping
Thumbnail of user ericd788
1 review
2 helpful votes
April 24th, 2021
Verified purchase

I bought two t-shirts from BustedTees, one for me and one for my daughter. I was really psyched when they arrive, especially because I am a lifelong Trek fan. After the first wash, the ink on both t-shirts had cracked and faded considerably—something that usually takes months of wear and tear and washing. Make your own shirt at Vista Print or buy one at Think Geek... they last a hell of a lot longer.

Products used:
T-shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user anniel288
1 review
1 helpful vote
January 4th, 2023

Just another a**hole sitting in his parent's basement stealing money from good people. DO NOT BUY FROM THEM. Block them and flag them for fraud everywhere you can.

Tip for consumers:
AVOID AT ALL COSTS. RUN THEM INTO THE GROUND.

Service
Shipping
Thumbnail of user stefa13
1 review
4 helpful votes
December 20th, 2021
Verified purchase

I bought two shirts well before deadline for Christmas. When it hit 14 business days after purchase I asked for a refund using their refund form and policy guidelines. I was ignored, and today guess what they are shipping with a promse for delivery within 15 business days. Wow, end of January. Fantastic work. The best part was every time I asked for a refund, I was told if I made my order before December 8 I would get it. Liars, liars, liars, do not buy from this business.

Tip for consumers:
Don't use this company they will ignore you.

Products used:
I won't use any, I had to replace the items due to delays

Service
Value
Shipping
Returns
Thumbnail of user roycey6
1 review
0 helpful votes
January 31st, 2023

Tip for consumers:
DO NOT WASTE YOUR MONEY

Thumbnail of user jc1286
2 reviews
5 helpful votes
January 19th, 2021
Verified purchase

I wish I'd read reviews here first. Run, don't walk, away from Busted Tees. Bad product, horrible customer service, only automated form letters by email. You will be disappointed and you will have no recourse. Much regret. Busted Tees give online ordering a bad name for sure. Products look great on website but don't get sucked into purchasing.

Products used:
shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user cliffg29
1 review
0 helpful votes
February 9th, 2019

Ordered three shirts. Didn't realize that the shirts aren't produced until after ordered. E-mailed customer service with a complaint about the turn-around time and, instead of snarkily pointing out that the website states that shirts take about 3-5 days to make, the rep apologised, acknolwedged that the notice on the website wasn't as clear as it could be, and gave me a significant discount as a result of the snafu. Great customer service!

Thumbnail of user kevinm2944
1 review
0 helpful votes
February 3rd, 2022

Compared to what? Someone from the company riding a tortoise to your home and delivering your purchases? If I'm ponying up $10 to have something delivered I don't want it coming snail mail.
I ordered shirts from Life Is Good a day after I ordered from Busted Tees and I've already received them. And the shipping was half of what Busted Tees charged.
Don't advertise fast shipping when you can't deliver (pun intended) on that promise. This order will probably be my last unless they begin giving shirts away.
Great job, guys.

Tip for consumers:
Go somewhere else

Service
Value
Shipping
Returns
Quality
Thumbnail of user heatherm1431
2 reviews
1 helpful vote
December 8th, 2021
Verified purchase

I ordered a handful of tees and sweatshirts for my teenage son and husband. I loved the text and print but the quality of the material is cheap. The tees are thin and scratchy not worth the $30 each that I paid. I found one of the tees was miss labeled, the size on the shirt was XL when the scanning tag was L, which is what I ordered. I contacted CS for a return option, they asked for pictures, I sent pictures and haven't heard back... its been a month.

Thumbnail of user micheller444
2 reviews
3 helpful votes
December 22nd, 2021
Verified purchase

I ordered on November 30th and my shirts didn't ship until December 19th. I tried to cancel my order when they told me that their normal 5-8 business days processing was slower due to order volume and they ignored my request. I tried to cancel three times with same results. Now, they are saying that I'm going to have to return the shirt, pay for shipping and the restocking fee. This company is awful.

Tip for consumers:
DON'T.

Products used:
Shirts - will not be using them because they arrived too late.

Service
Shipping
Returns
Thumbnail of user brycea5
4 reviews
2 helpful votes
March 9th, 2016

Fun to peruse this t-shirt site. I've gotten a few tees from here, no complaints. Nothing out of the ordinary special, just a cool tshirt store.

Thumbnail of user stephenh1045
1 review
2 helpful votes
January 6th, 2021
Verified purchase

Ordered shirts for everyone in the family on Nov 30th, figuring that was plenty of time. They didn't even ship them until Dec 13,13 days later. On Dec 17th, UPS hadn't even picked them up. No way they were going to get here for Christmas, and that's after paying $33 in shipping charges! They finally showed up January 6th, a full 6 weeks and 5 days later. Yes, we're in Canada. But the fact that it took them nearly two weeks to even put 5 shirts in a mailer bag means they just don't give a crap how long it takes.

Products used:
Shirts

Service
Value
Shipping
Quality
Thumbnail of user tbp2
1 review
1 helpful vote
February 7th, 2021

I saw ad ad by BustedTees and I was almost going to order a t-shirt, and then I saw their Haters Gonna Hate with images of two older white guys. It's pretty disappointing to see a company promote Ageism like this company. We have enough division already input society without companies creating more. Ironically, by selling this elderly-bashing t-shirt, BustedTees have become the haters that hate. No order for me.

Products used:
T shirt

Quality
Thumbnail of user cameronw205
1 review
0 helpful votes
March 1st, 2023

They say 100% satisfaction guaranteed. BIG LIE. They will not refund your money, even when they know your order hasn't been delivered. Their "tracking" is always "can't find your order". Nothing but a HUGE scam

Tip for consumers:
Do not buy...nope nope nope. Find a better, more reputable company.

Products used:
Never got my order even though they said it was originally "returned to sender" and was allegedly resent.

Service
Value
Shipping
Returns
Quality
Thumbnail of user md685
1 review
1 helpful vote
September 17th, 2022

My order was supposedly delivered…. To a PO Box. I don't have a PO Box and the USPS has no such tracking number that BustedTees gave me. No phone number to contact; just an email address that tells you it's been delivered and you need to check to make sure it wasn't stolen or check with USPS. Stolen from an imaginary PO Box that BustedTees can't even confirm.

Tip for consumers:
Scam site.

Products used:
None. Never received.

Service
Shipping

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About the business

Funny t-shirts on high quality soft t-shirt, cool shirts and retro vintage tees

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2.6
100 reviews
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