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BloomsToday has a rating of 1.08 stars from 92 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BloomsToday most frequently mention customer service, phone call, and credit card problems. BloomsToday ranks 176th among Flower Delivery sites.
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The fruit basket I ordered for a grieving family arrived promptly. I was sent a photo and the basket was assembled lovely. They tell me the basket was heavy. Thank you for adding a bit of joy to a family experiencing a solemn time.
I've used other online flower business in the past, but this is my first time ordering from this company and it will certainly be my last! I spent over $90 on this order just to receiver $30 worth of flowers. I usually read reviews before dealing with a company for the first time but did not for this order and I wish I did. Do NOT make the same mistake...you have been warned! If you want to be robbed and embarrassed, order from them!
I've used other online flower business in the past, but this is my first time ordering from this company and it will certainly be my last!
I spent over $90 on this order just to receiver $30 worth of flowers.
I usually read reviews before dealing with a company for the first time but did not for this order and I wish I did. Do NOT make the same mistake...you have been warned! If you want to be robbed and embarrassed, order from them!
Products used:
Flowers
The replacement for what I ordered was so sad even after it was delivered a day late! Please do not waste your money with this company!
Tip for consumers:
Do not use this company!
Products used:
I got to look at the Greens and lack of flowers.
Do not use this company! I purchased flowers on their website to be delivered to a family member who had lost a loved one. The order went thru, my credit card was charged and the next day I get an email saying that they cannot deliver to her address. The website should not have let me place the order if they did not deliver in her area! Buyer beware. I should have read all the reviews first. Don't do business with them!
Tip for consumers:
Do not use this company, ever.
Products used:
flowers
I ordered valentines flowers for my wife today and didn't hear from them all day and then they finally deliver around 3PM. I ordered a beautiful bouquet to surprise my wife and she sends me a picture on mediocre flowers in a mason jar with aluminum foil wrapped around them. Absolute trash of a company. DO NOT ORDER FLOWERS FROM THEM. Both pictures of what I wanted ordered and this is what was delivered to my wife. Flowers in tin foil in a mason jar? Really? Don't give these people any business whatsoever please. Absolutely ridiculous and embarrassing.
This place is a joke! Who takes an order in person on the phone, processes 2 credit card charges and then then next day sends an email saying they don't deliver to the zip code I provided? How did they not know that when I placed my order? I am not flush with cash and will now have to wait days for the money to be put back in my account.
Ordered flowers for a funeral. Service began at 5 pm on a Saturday. At noon (day of) I found an email stating that they needed to do a flower substitution. I agreed, asked why they didn't call as time was running out. At 1:39 they told me they were unable to deliver to the location in time. Again, they did not call me. They sent an email. Horrible service.
Hi Gina,
Thank you for placing your order ******* with Blooms Today. Below are the details of your order.
DELIVERY: Sat, November 25,2023
Name
The valley church
1400 XXX XXX Pkwy
Piqua, OH 5555
Products used:
I never got my order.
I did not read the reviews first. My fault. I received a false notification of delivery. After 3 emails and 1 phone call, an absolutely awful bouquet of tired flowers was delivered - late. Customer service offered to replace it and blamed "supply chain" issues. So what happened? Another false notification of delivery and no flowers. Roadside weeds look fresher and lest anyone blame the nation's hot weather as a cause - guess again. It is 76 degrees. $80 fresh flowers? Look at the photo.
Tip for consumers:
Oddly, both of the false notifications of delivery were timed as 2:27 pm
Products used:
Bouquet-
They can't keep a flower delivery a surprise. When I ordered for my mom on a very special occasion, they called beforehand and most people are told not to answer calls if they are not familiar numbers. Mom didn't answer so she didn't get her flowers on the day of her very special birthday or Thanksgiving. They ruined everything.
Tip for consumers:
What a very difficult time and horrendous disappointment.
Products used:
None. Mom's birthday and Thanksgiving has been ruined completely.
Blooms Today accepted my order for flowers and balloons for my daughter's birthday. They didn't let me know that they were not able to deliver until 5 PM when it was too late to get something else figured out. They swore they would deliver the next day, but failed on that front as well. I would never use this company again! Canceled my order and went with a local florist. They're a big fat zero
Tip for consumers:
Don’t use this company. They were not able to deliver anything. They lied about delivery dates and wound up using a different company a day late and a Dollar short.
Products used:
None. They couldn’t deliver.
Paid over $100 for flowers, a balloon, and a box of chocolates to be delivered on October 1,2023 which is my wedding anniversary. It was supposed to be delivered on a Sunday (Which I paid extra for) and I emailed them Saturday to verify everything was on track for delivery and they told me everything was on track. Moral of the story, the flowers were never delivered, and I was empty handed on my first anniversary with my wife. 10/10 DO NOT RECCOMEND. I ordered them a week in advance.
The fruit basket I ordered for a grieving family arrived promptly. I was sent a photo and the basket was assembled lovely. They tell me the basket was heavy. Thank you for adding a bit of joy to a family experiencing a solemn time.
Products used:
Fruit basket
They specifically stated my flowers were delivered on 11-3-23 but they lied and when I called they said they couldn't talk to me even though I had the order number this company is full of $#*! and I'll tell everyone never use them.
Tip for consumers:
They are no good
Products used:
Flowers
They never made the delivery, and never told us. Really?! They said they sent an email, which they did not. When I checked the spam folder, NADA, zip, nothing! They sure had no problem charging my card right away, but made no effort to issue a refund either.
If I could give ZERO stars, I would have.
I paid the expedited fee to have flowered delivered before school let out. Not only were they extremly late, they didn't even have them there before they left school. Customer service basically said... sorry we'll try better next time. I WILL NEVER USE THEM AGAIN FOR ANYTHING. Buyer beware, they will charge you an expedited fee and be late with a simple "sorry" as if that's just the normal way the operate.
Tip for consumers:
Don't waste your time with these people. Customer service had zero help and did not apologize for missing a delivery to a school for a teachers award. Extra expedited fee was paid and they missed that by over 1hr with no call or warning. Teacher had already left for the day.
Products used:
Flowers
Do not use Blooms today. They'll take your order and the money but they will not deliver it. You will however receive an apology email. That's not helpful when you have a timely delivery. Bottom line, they are horrible!
Tip for consumers:
That Blooms today is just a broker that looks for a florist AFTER you place an order.
Products used:
None. Missed delivery date.
I ordered flowers for my mother for Mother's Day and they never were delivered! They send a message saying they were and when I contacted my mom, nothing came. I Started reading reviews after and see they do this a lot, funerals, birthdays, Mother's Day, all occasions! What a way to destroy feelings and hurt your fellow human! This place and all employees will burn in hell for doing this and they need to be shut down and sued! Shame on you all!
Blooms Today has disappointed my expectation in the worst kind of way -order not delivered on time after three calls to customers service the receiver got the delivery -nice try however I received a photo of the plants in the basket I was assured of getting- it ruined the the overall look of the " EUROPEAN " plant basket -So sad and disappointing-I wanted my friend to be impressed with the arrangement
I ordered the sapphire collection. Vase was suppose to be sapphire blue. Flowers were in clear vase and wilted. Very unhappy this was for Mothers Day. Tried to call Thursday May 7th. VM says we are no longer taking Mothers Day orders will reopen on the 11th. Wow I'm so disappointed.
The only thing that matched was ivy, a pink bow for a man's funeral. No resolution. Disappointed 100%
Products used:
Plant
The reason why I gave a two stars only because the bouquet was created well and was exactly like on the picture. Meanwhile, the order was delivered on the NEXT DAY of event! My surprise gift for the best friend who came from the hospital was completely collapse jus because of your terrible service! I call to the customer service on the same day of scheduled delivery afternoon to check the status of my order. The lady from your office promised to check the delivery status but nobody call me back with apologies or gave me refund...
I definitely wouldn't recommend this company if you need to send the flowers for specific day because you have a big chance to not receive it!
I ordered the middle choice for a funeral bouquet for a friend's grandmother and called to confirmed they received my order (the reason for 1 star for customer service). What was sent was not what I ordered and not at all for the amount of money I spent. I've read they use local florists to create but the ball was dropped somewhere! Whether on the florists end or Blooms Today, not sure, but it's clearly not what's expected on the website.
I am beyond upset! I purchased this for my mother for Mother's Day and she never received them! I should have looked at these reviews prior to ordering! How dare you take my money and promise a delivery and not follow through? I cannot visit my mother due to the pandemic and if you are closed during this then why would you have a Groupon available and allow orders on your site without indicating you are not open? Because you won't answer your questions phones or emails, I demand a refund!
Ordered Friday to be delivered Saturday- On Sat. They said it would be Monday- maybe. I cancelled- big waste of time. I should have checked the reviews first- one star! I found another florist to deliver on Sat. No problem
Tip for consumers:
Refund in 5-7 days! Not good enough!
Products used:
Blossom Flower Delivery
I ordered a plant basket for a wake I couldnt attend and wanted it there two days before to make sure it was there on time. I called today - the day of the service and they hadn't gotten it! I called Blooms and they told me they couldn't give me the name of the florist and they'd call them. I then I got a picture of the arrangement as it showed eventually - and it's half the size of the one I ordered! This was $100 and looked So small. I'm so disappointed! Photos show what I paid for and 2nd What showed up!
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We offer a wonderful variety of fresh flowers and plants including roses, orchids, tulips, carnations, lilies, and more. Blooms Today has flowers for every occasion including sympathy and funeral flowers, love and romance roses, thank you, anniversary, birthday flowers, congratulations, get well and new baby.
We have a great selection of floral arrangements for all holidays including Christmas, Valentine's Day, Easter, Mother's Day, Thanksgiving, as well as Everyday Occasions. Same-day flower delivery is available Monday through Friday by 1pm in the recipient's time zone and by 12:30pm Saturday & Sunday in the recipient's time zone (holiday times may vary).
Blooms Today has taken the local flower shop feel and deep understanding of customer needs to a nationwide floral delivery service provider level. With a deep commitment to exceeding customers’ expectation for quality, value and extraordinary service, Blooms Today has served millions of customers nationwide for more than 15 years. From a small local floral business with roots that stem back to the early 1920s, co-founders George Dukas and Don Mayer in 2000 have built a family business that is known as Blooms Today.
Blooms Today offers a wide variety of flowers, plants and gourmet treats and is your one-stop shop for all your gift needs. Orders are delivered by our local preferred florists through partnerships with the top three floral networks, FTD, a relationship in place since the 1930’s, 1-800-Flowers, and Teleflora or handpicked from select farms in South America. Blooms Today continues with a promise to provide excellent customer service and superior quality to every customer. Blooms Today prides itself in the ability to provide expedited service to customers and offers a 100% money back guarantee on all products.
Make Every Day Special with Blooms Today!
