• Big in Japan

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Overview

Big in Japan has a rating of 2.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Big in Japan ranks 60th among Anime sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Big in Japan?
Top Positive Review

“A very hard company”

Jack S.
4/24/15

Serious company, fast shipping with tracking number, slow response to emails. I am buying from them by few years and I have no problems with their products, are responsible but are hard to answer emails. The funny thing is, whatever the price that you buy from the store, the maximum stated in the custom declaration is aprox 19.99$, take this in mind if you have problems with customs. The best is the proxy service to buy at auctions of Japan.

Top Critical Review

“Very bad customer care!”

Tina J.
10/21/20

The prices are good, but the customer care is really poor and awful. The worst I have ever been into. Be sure, They won't come to meet you even if it's not your fault. I highly recommend to buy on some other gadget website.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user jorgea15
2 reviews
8 helpful votes
April 24th, 2015

Serious company, fast shipping with tracking number, slow response to emails.

I am buying from them by few years and I have no problems with their products, are responsible but are hard to answer emails.
The funny thing is, whatever the price that you buy from the store, the maximum stated in the custom declaration is aprox 19.99$, take this in mind if you have problems with customs.
The best is the proxy service to buy at auctions of Japan.

Tip for consumers:
Not allow cancellations, you are warned!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tinaj201
1 review
0 helpful votes
October 21st, 2020

The prices are good, but the customer care is really poor and awful. The worst I have ever been into.
Be sure, They won't come to meet you even if it's not your fault.
I highly recommend to buy on some other gadget website.

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