• Betty Crocker

Betty Crocker

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Overview

Betty Crocker has a rating of 1.89 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Betty Crocker ranks 766th among Food & Drink Other sites.

  • Service
    6
  • Value
    8
  • Shipping
    4
  • Returns
    3
  • Quality
    6
Positive reviews (last 12 months): 25%
Positive
2
Neutral
0
Negative
6
3
See all photos
How would you rate Betty Crocker?
Top Positive Review

“Betty Crocker”

Ellie C.
3/8/21

Betty Crocker is the most amazing company it makes baking fun and exciting are use it every single month. If there's a birthday I got it with Betty Crocker. Sadly they stopped making their molasses cookie mix that's the only thing I wish they wouldn't have done so Betty Crocker if you're reading this please please Bree make the mix.

Top Critical Review

“Water is leaking”

zahida j.
1/11/23

I purchased Betty Crocker electric cordless 1.7 ltr kettle stailness steel in May 2022 from walmart. The measurement side rubber is leaking water. I asked them for repair or return but they want me to pay postage which is almost the price of the kettle. If we buy some other product and there is a problem the manufacturer sends return label but when I called them i was shocked to know that they want the customer pay postage on returning their defective product. How strange. I will never buy or advice to buy their product.

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user zahidaj
2 reviews
2 helpful votes
January 11th, 2023
Verified purchase

I purchased Betty Crocker electric cordless 1.7 ltr kettle stailness steel in May 2022 from walmart. The measurement side rubber is leaking water. I asked them for repair or return but they want me to pay postage which is almost the price of the kettle. If we buy some other product and there is a problem the manufacturer sends return label but when I called them i was shocked to know that they want the customer pay postage on returning their defective product. How strange. I will never buy or advice to buy their product.

Products used:
1.7 ltr electric cordless kettle stainless steel

Service
Value
Shipping
Returns
Quality
Thumbnail of user shellr10
1 review
0 helpful votes
May 30th, 2022
Verified purchase

What the heck Betty Crocker? Why did you add a known neurotoxin and immunotoxin to your gluten free cake mix? No one needs this. It is related to
Crohns, IBS and other autoimmune ailments and GI disorders. As well as Alzheimer's which is more
Prevalent in people with celiac. Why? This is going in the trash, and I won't be buying any more. I've been loyal customer for over 10 years buying this product. Why would you put a group of people with health struggles at greater risk?

Tip for consumers:
Please don’t hack me

Products used:
Making my own cake.

Thumbnail of user jodyh115
1 review
2 helpful votes
October 27th, 2020

I picked up a box of au gratin creamy cheese sauce potato for the first time. I was very disappointed with the skimpy amount of potatoes, and most of what was there I had tocut away black bad parts! The sauce was gritty had to add addl cheddar to Smooth out. Kids weren't thrilled either. So much for short cuts!

Thumbnail of user hgreggerson19
1 review
0 helpful votes
October 9th, 2023

Please bring it back, it was so good and everyone I've talked to agrees here in Canada. I wanted so much that I bought what I thought were cases and I ordered 2 cases. When it came I received 4 boxes for $60.00, and 2 boxes were expired. So disappointed! Bring it back please,please.

Thumbnail of user elliec76
1 review
0 helpful votes
March 8th, 2021

Betty Crocker is the most amazing company it makes baking fun and exciting are use it every single month. If there's a birthday I got it with Betty Crocker. Sadly they stopped making their molasses cookie mix that's the only thing I wish they wouldn't have done so Betty Crocker if you're reading this please please Bree make the mix.

Thumbnail of user sandraa1172
1 review
1 helpful vote
January 15th, 2022

Very disappointing on the cake mix. We use to make these Betty Crocker Cakes all the time but they cut back! My brownies are bigger than this cake! This was one box and super thin. We googled Betty Crocker cake mix and we were proven right they cut back instead of raising the price up. This is not worth making from using your time, and hydro... we won't be buying nothing by Betty Crocker again! Make our own from scratch is better!

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryz817
1 review
1 helpful vote
September 10th, 2022

This is so disappointing that now I have to use 2 boxes to make a decent 9 x 13 cake. I only had to use one box but now it gives a scrawny cake. Why cut back on your mix? Step up and don't fall into the "less product more money" kick that so many companies are doing. Will not buy your cake mixes or any other mix again.

Thumbnail of user doninajian
1 review
0 helpful votes
January 13th, 2024

I've just Bought a Frying pan from Betty crocker and in the first time use it BURNED! I Don't understand, I've washed it first as suggested always with Luke water and i used a bit of butter to make a simple egg only! And it Turned Black with lots of Smoke. Awful Quality. In trash now

Service
Value
Shipping
Thumbnail of user shainaza
1 review
1 helpful vote
April 4th, 2021

I recently bought a packet of lemon flavoured cake mix but the packet had ants and weevils. Expiry is August 6th 2021.
Please can we have better quality.
Betty Crocker products are very well known and loved so we as consumers expect very high quality.
Very disappointing.

Thumbnail of user robertk1941
1 review
0 helpful votes
April 28th, 2021

Betty Crocker Dark Chocolate brownie mix. The instruction now calls for baking a 13" x 9" pan of the brownie mix for 28 - 30 minutes. I wonder if any of you have tried that. In the past it called for baking around 48 - 51 minutes. Even at 30 minutes the mix is still very fluid.

Products used:
Went back to the old time, 50 minutes and everything was good.

Thumbnail of user patgoldschrafe
1 review
1 helpful vote
May 31st, 2023

Do not EVER buy this frosting.I have used B.C.s frosting for many years, I am in my 70s, and the ease and convenience has always saved me a lot of time.BUT.this frosting is nearly a liquid.I bought it and complained before.I waited for months and tried it again.it's so watery that the layers on the cake will not stay together, they slide apart.the frosting drips down the sides of the cake and will not adhere to the cake, it puddles alongside it.it's disgusting.it has ruined 2 of my cakes, and I will never use it again...I don't know who formulated this NEW recipe, but it's a totally complete bomb.do not waste your money.

Tip for consumers:
No

Products used:
Food

Value
Quality
Thumbnail of user caran34
1 review
1 helpful vote
July 2nd, 2022

Very disappointed in this brownie mix. Its supposed to make one dozen brownie cups. This would only happen if you used one spoonful of prepared batter per cup. Had to go buy another box mid preparation. Got 17 brownie cups using two boxes, including topping. Will just use from scratch recipe next time.

Service
Value
Quality
Thumbnail of user helened66
1 review
0 helpful votes
January 21st, 2024

Hello - could you make a parchment paper box that would fit in our cupboards and drawers?
Keep the long ones but also make shorter ones - thank you

Thumbnail of user dianeh1586
1 review
0 helpful votes
May 6th, 2022
Verified purchase

Was looking to have a Friday night treat! Betty Crocker Fudge Brownie Mix lacked flavor. Actually had an after taste, that was not pleasant.

Value
Thumbnail of user denisem2225
1 review
0 helpful votes
November 22nd, 2023

Your milk chocolate frosting (I had bought 2) both was gritty! It was crunchy like the sugar was not dissolved! Will NEVER buy again! I'm glad I tried before I frosted Thanksgiving cupcakes!

Tip for consumers:
YOUR FROSTING SUCKS! WILL NEVER BUY YOUR BRANDS AGAIN!

Products used:
Milk chocolate frosting! Couldn't return cause I lost receipt

Quality
Thumbnail of user nbalcarras1
2 reviews
0 helpful votes
October 8th, 2023

Have used Betty Crocker icing to decorate fancy cupcakes with piping bag for a couple of years with great success but now the icing is too soft,
Won't hold shape at all, even after being refrigerated overnite. Won't use again

Thumbnail of user smithirenem
1 review
0 helpful votes
March 8th, 2024

I have been using Betty for over 50 years and this cake is the smallest cake ever baked due to shrinkflation. Once cooked and iced it is 30 percent smaller and looks "sad".Package contains smaller volume, will need 2 packages,no more, will have to bake from scratch.

Thumbnail of user margaretb2278
1 review
0 helpful votes
November 6th, 2023

I bought Betty Crocker cake and frosting in 2023 and it was disgusting! The cake had less batter and also taste and texture wasn't good, the frosting was runny and looked different and too sweet, I won't be buying again!

Service
Value
Thumbnail of user lucienned
1 review
1 helpful vote
April 14th, 2019

Just making sugar cookies and they are awful looking, the bottom is nice and brown but the top is still white, left them from 7 to 15 minutes and they all look the same, awful.
Cannot see expiration day, never could on your packages but never had that problem before. Purchase 4/9/2019 at HEB.

Thumbnail of user charletn2
1 review
0 helpful votes
August 15th, 2022

THANK YOU BETTY CROCKER YOUR THE BEST ON BEHALF OF CARROT CAKE THANK YOU FOR HAVING A PIECE OF HEAVEN ON EARTH SINCERELY YOUR'S CHARLETNEWTON

Tip for consumers:
THANK YOU, SINCERELY YOUR'S CHARLETNEWTON

Products used:
YOUR THE BEST, SINCERELY YOUR'S CHARLETNEWTON

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanl217
38 reviews
142 helpful votes
February 19th, 2018

Whenever I'm in the mood to bake or cook, I can always find just what I'm looking for. Great ideas for parties and comfort foods. Easy to navigate and search categories. I used to use other sites, but always came back to Bettycrocker.

Thumbnail of user reedm
4 reviews
16 helpful votes
May 24th, 2011

I have been using this website for at least seven years. This website is priceless for any non-professional person who loves to cook. It is also great for learning how to cook. Since 2004, the information and services I found on this website has helped me learn how to stay healthy by teaching me how to buy, store, prepare, and cook different foods, and when I should throw food away. This website is priceless to me as has been for as long as I have been using it.

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