Stick with bed bath and beyond...if you use their 20% off coupon you can beat the prices on this website.

Worst online service ever. Wait, what service? Ordered items, items were of poor quality, returned items. Never got a credit, email wasn't answered and near impossible to get a live person on the phone. I'm very disappointed. Tomorrow I will take it up with my credit card company and get a refund. Save yourself the hassle, do not shop on their site.

I ordered merchandise from bedbathstore.com. The quality was bad and I wanted to return the merchandise and ask some questions. There website has a customer service e-mail for questions, etc. I sent several e-mails and did not get one response. There website also had a customer service number. After several attempts I finally was able to talk with a live person. I returned the merchandise as instructed and it's been 6 weeks and have not had a credit issued to my account. The postal tracking service deliverd it within 3 days, I've called and e-mailed since and no replies even though they state on their voice mail to leave and message and they will respond. This is the worst website ever.

Ordered curtains mid-December. Products showed din stock shipping in 5 days. Credit card was charged immediately. Contacted seller after 7 days. Told there was a problem and the items wouldn't be shipped until mid-February. Customer rep tried talking me into pricier products in different colors. Said I would wait for my original order. Contacted seller again February 14th, was told there was still a problem and the items wouldn't be available until end of March. Immediately asked for a refund. Haven't heard from seller or received my refund and it's been 12 days. I would suggest that you avoid this merchant.

Votes (1)  •  Comments (1)  •  Link to this review

T N. ah they trick people into thinking they're trustworthy by having a name close to bed bath and beyond. call your credit card company and see what they can do about it now (file a dispute).

3/1/11  •  Votes (0)