• BeautyShoppers

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Overview

BeautyShoppers has a rating of 3.25 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. BeautyShoppers ranks 150th among Wigs sites.

How would you rate BeautyShoppers?
Top Positive Review

“Everyone loves my hair from Beauty shoppers”

MARY F.
5/7/19

My milky way saga pink berry wig was as shown in the model's picture. The only difference was that the model's head was skinnier than mine. That was all. It came in about 3 to 4 days which is a plus also. One girl at work when she found it was a wig said she wanted to order one just like it. Thank you.

Top Critical Review

“Placed an order received wrong item contacted customer...”

Iso L.
9/12/14

Placed an order received wrong item contacted customer service and was told I would loose 28 dollars because of restocking fee although it was no fault of my own? Thankfully I purchased through paypal a case was opened I just don't think customers should be penalized for being sent the wrong item... steer clear... schemers

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user maryf444
1 review
0 helpful votes
May 7th, 2019

My milky way saga pink berry wig was as shown in the model's picture. The only difference was that the model's head was skinnier than mine. That was all. It came in about 3 to 4 days which is a plus also. One girl at work when she found it was a wig said she wanted to order one just like it. Thank you.

Thumbnail of user isol2
2 reviews
6 helpful votes
September 12th, 2014

Placed an order received wrong item contacted customer service and was told I would loose 28 dollars because of restocking fee although it was no fault of my own? Thankfully I purchased through paypal a case was opened I just don't think customers should be penalized for being sent the wrong item... steer clear... schemers

Thumbnail of user karens72
1 review
2 helpful votes
September 12th, 2014

I ordered a unit was shipped the wrong color when I called in to obtain a RMA I was told that I would be charged a 20% restocking fee! I received wrong item based on their incompetence and had to pay? I don't think so happily I paid through pay pal and they took care of it! Beware of the fee!

Thumbnail of user sapphirel
1 review
2 helpful votes
September 11th, 2017

I have no issue with the way the site works or the shipping. My issue is that they discontinued my favorite lace front wig- the tiffany wig. If you search it on their site some other wig comes up now but I loved that wig. It looks so natural

Thumbnail of user selicsaj
1 review
3 helpful votes
July 23rd, 2015

Purchased two wigs: FreeTress "Veronica" and Milky Way "Raina". Please shop elsewhere. Horrible shipping and I paid for two items and still have not received my second item.

Thumbnail of user marilynb4
1 review
4 helpful votes
February 1st, 2011

I paid for some hair extensions on beautyshoppers.com and ok my expirience is terrible i paid for first class mail which means it would get to your house in 2-3 business days so i purchased the item on jan. 23,2011 and it shipped on jan. 24,2011 and it is now feb. 1,2011 and i still havent recieved the item and i live in springfield, ma and i just found out that they sent it to palmer, ma like seriously don't shop there its a nightmare.

Thumbnail of user janal
1 review
2 helpful votes
September 15th, 2012

I ordered 2 packages of Bobbi Boss Indi Remi last tuesday. Beauty shoppers does not offer the option to have your package shipped to any other address besides the billing address on your card. I do not live at my billing address and it couldn't be forwarded to me, so I made arrangements to go pick up up. Beauty shoppers also requires someone sign for the package and there is NO way to turn that off. No one was around to sign, so my package is delayed and won't arrive to this address until TUESDAY. I HAVE to leave on SUNDAY. And there is nothing anyone can do to help, so now I may be out a large amount of money and I'm not happy about it. Never again.

Thumbnail of user sams207
1 review
2 helpful votes
September 5th, 2015

I ordered a wig yesterday at 1ish CT, and I paid for expedited shipping (1 to 5 days). It arrived today at 2ish. Perfect condition. Website is awesome and this complaint should not discourage anyone from using the site. I am not associated with the company -- just a happy customer who WILL use the company again!

Thumbnail of user kimh57
1 review
2 helpful votes
November 25th, 2013

I ordered on two separate occasions & both times I was satisfied with my purchases. It was exactly what was shown. Items ship the same day with normal usps delivery.

Thumbnail of user dandis
1 review
3 helpful votes
June 18th, 2012

This was my first time ever ordering offline and I was very worried cuz I read a lot of reviews about fraud stores. I read sitejabber before I placed the order too cuz I was scared that I might not receive it. So I called the customer service, the man I spoke to was real nice and friendly. When I asked him a question about shedding he was 100% honest with me that all hairs do shed. When i go to a beauty supply store they always say the hair never sheds but they do eventually. So I gave it a try. I got free shipping cuz I ordered bobbi boss indiremi. It came in 2 days. I love beautyshoppers

Thumbnail of user natashae
1 review
4 helpful votes
August 12th, 2011

I called to place an order because I didn't feel safe to place my order online. The lady and the guy that I spoke to were very nice and assisted me with every single detail about the order. I need the hair by the next day and they offered a free shipping upgrade! I just paid for the 2nd day. The XQ remi that I purchased was great, it was soft and the hair texture was what I wanted. I don't know how other people thought about this website but I absolutely loved my experience. I've purchased twice already with them, and never got disappointed.

Thumbnail of user jodief7
4 reviews
6 helpful votes
October 9th, 2013

Ok I was a little skeptical about ordering from this site due to the bad experience I had with ApexHairs.com. I ordered a Bobbi Boss frontlace wig. Most of there wigs say same day shipping but do not be fooled, this is not true. I ordered on a Friday and it came on monday. Which is fine I wanted it before wednesday. The wig looked just like the one the model had on. I would give it 5 stars if the hair came the same day but i will give it 4 stars. Ps do not buy wigs that are featured on celebrities instead of the models. You need to know for sure if thats the same wig you are buying.

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About the business

Lace Front Wigs: Black Hair Wigs & Weaves ranging from Unprocessed Brazilian Remy Human Hair Whole (Full) Lace Wigs & Weaves to affordable Synthetic Lace Front Wigs & Weaves.

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