AuctionEssistance has a rating of 3.76 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AuctionEssistance most frequently mention paypal account, and live chat. AuctionEssistance ranks 21st among Auction sites.
I paid for a amazon VCC months ago and worked fine, but 3 months after it went bad. Not sure what the issue could have been or that they outright banned that specific card type. But had contacted them and they said to re-add it which didn't work. They given me a replacement which seemed to do the trick, so hopefully I don't have any issues in the near future. For $12 it is cheaper than any other provider so I guess it was worth a shot
I just spoke with an online agent on their site and he literally typed "Blocked $#*!" and then banned my IP. All I did was ask him a question as a returning customer. Never buying again. Anyone who reading this I suggest you don't as well.
Actually pretty shocked that these cards work. Had an invalid error after I used a vanilla visa and I had no access to my account.
So was a little skeptical about these cards working being so cheap compared to what others sell them for. But for $12, decided to take the risk and buy it.
Pretty excited that I am able to access my account now! Will be buying more in the future as it beats paying for vanilla visas or cards for $35
I just spoke with an online agent on their site and he literally typed "Blocked $#*!" and then banned my IP. All I did was ask him a question as a returning customer. Never buying again. Anyone who reading this I suggest you don't as well.
I paid for a amazon VCC months ago and worked fine, but 3 months after it went bad. Not sure what the issue could have been or that they outright banned that specific card type. But had contacted them and they said to re-add it which didn't work.
They given me a replacement which seemed to do the trick, so hopefully I don't have any issues in the near future. For $12 it is cheaper than any other provider so I guess it was worth a shot
Had bought a deposit VBA and received it within 24 hours. Waited on deposits for 2-3 days but didn't get any deposits from them. Contacted them on chat and wanted to see why which turned out to be an issue with the bank. They did offer to replace with an instant VBA which I got within 24 hours so I didn't need to wait another 2-3 days. But in the end, it all worked out. Got the account verified with no issues so far.
Chatted in and immediately got a response. The rep was helpful even though I asked several questions and nearly took 30 minutes to answer a lot of them, but the rep did offer a lot of insight on the whole stealth concept.
Nonetheless, the rep offered some good support even though they couldn't find a perfect solution for me.
Would come back here if I ever decide to go the stealth route or eBay and PayPal decide they do not want to do business with me anymore.
VCc was emailed to be within 24 hours as promised. Attached it and waited for the code. After 3 days they told me it didn't show even though I added it correctly. So there is 3 days of my time gone, but they issued a replacement. So yet again another 3 days to wait.
Luckily this time the expuse code showed up and was able to complete the verification. Pretty satisfied, just wish they would offer an instant version for international users. 3 days a bit too long especially when you anticipate a large amount of payments to the account.
Bad seller, doesn't take credit/debit card payments, says only for repeat customers. Bad customer service, very unprofessional. I rather spend $50+++ elsewhere.
Leave a bad review just because you can't follow policies. Real nice logic there.
I asked a question ad this was customer service feedback "Do you want to start something
Because if you want to go at it
Then I will take any bull$#*!
So don't even bring it up
As stated before
We are not the bank
We do not control
Whether it shows or not
Understand
That
And get that through your head
" afterwards he proceeded with a barrage of expletives and racist statements. Overall horrible customer service. All they are interested in is your money once they have it your at the mercy of a 12 year old.
Greetings,
Sorry you got such rude support from one of our staff members. We went through our chats and see who it was chatting with you and took strict action with them.
If there is anything we can do to create a better experience for you, please let us know. We do appreciate the honest feedback on how our staff treats customers and will do our best to ensure it doesn't happen again.
Ordered a 100/$7500 account and they upgraded me to a 500/$50,000 at no additional cost! Outstanding! Not to mention they delivered very quickly too!
Will definitely be buying again!
Was very hesitant about buying from them, but I couldn't find any reliable Amazon vcc sellers that have a working card, let alone for a good price. $35 is outrageous especially when you have tons of accounts like I do.
Placed the order and submitted payment and luckily I was able to catch them on chat to receive the card details!
Working perfectly and able to accept disbursmernts from Amazon!
Definitely will be recommending and purchasing dozen of them!
Bought a PayPal account from them and got it within the 24-72 hour timeframe as they promise. Had a few issues with the security phone verification when logging in. Contacted them and they gave me the login details to the phone, so got that sorted out.
Encountered some errors when trying to send money, but they told me to leave it alone for a few days and it should go away.
Error disappeared and appears to be working fine. So I will see how it goes within a few days. Support is definitely responsive compared to other sellers I have tried on certain forums
Products work, but the customer support was rude, threaten to cancel my order when i asked when will i get it.
I was buying accounts from them few times. When there are issues with account, they tend to be very rude. They call me scammer and other bad names, but it looked like they really thought i am one of those $#*! customers. I partially understand this since i am doing business online and some customers are just better to not have, better you deal with them, worse they become. Nevertheless, issues got solved always eventually, so i think this guy is not bad, just bitter, probably because he is paranoid or have too many idiots to deal with...
Customer Chat answered all my Questions. Even if they seemed dumb. I will update with how my New accounts go.
Excellent! We appreciate the review! Feel free to let us know with any further questions or concerns!
This site has given me the tools necessary to run a stable business. They delivered the orders on time and sent exactly what I purchased.
Wasnt going to purchase here since I just gotten crap from Openvcc. Considering there is some similarities between the two sites, I bought anyway since they accepted PayPal. Checkout process isnt the best but I have had worse experiences with others before. But paid and sent support proof of transaction. To my surprise I got details within an hour after my email. Use the details and try to verify instantly and sent them my issue. They were able to at least tell me what the problem was and get it resolved which worked.
Now that I am verified, I can finally accept payments. Should have went with these people in the first place
I bought the amazon vcc 2 times and for both times they stopped working after 3 months, this means that they removed the card or unload it from the $4 balance, first time they made excuses, then second I had to buy another one just to get my amazon transfer on the way... don't trust them for longterm, the vcc will just die after 2 or 3 months and you will have to buy a new one... not worth the risk
Vcc Work Perfectly + Friendly Support + They Safe My to Much Time Also They Provide Me Every Thing I want No Words Just Perfect In The End Love It <3
Horrible staff, very rude. Acted tough at first then got scared when the big dog bit back. Anything they sell you could find online for a fraction of the price with a 2 minute google search.
Staff was rude? Last chats we checked you were the rude one, see here: https://gyazo.com/0d9d488b90f9f0efbf5190b8de30ecc8
When you want help, show some respect instead of sending out false information.
Ordered a verified PayPal account on Monday and got it the next day. So far account is working great and as described with the phone being active. Now I can get back to selling as before
I had bought an eBay seller account and it got suspended instantly so I contacted the live chat support but they lashed out on me claiming that I misused the account. Tried to calm them down and explain that it was suspended for invalid seller information. From then on the support was downhill. I was a returning customer so I would have expected to get treated better but guess not. Closed the chat and never wanted to deal with them again.
But 3 days later I get an email from one of the people named Ricky and issued a replacement. I then explain I was verbally accused of scamming even though I didn't.
He apologized and insisted he will get that matter handled asap. I have no clue on the live chat agents they hire, but they are inept and rude.
Would I buy again? Most likely since prices are cheap and they do work. I have had worst support but accounts do work once issues are squared away. Had plenty of issues with other sellers with response time and their lack of English too.
So I guess we will see how this goes. Would rather much deal with Ricky directly instead of having to go through live chat. Hopefully they see this review and start putting in some changes.
I came across this website after I bought from openvcc. Openvcc sucks as they don't respond or provide you a quality vcc. Should have searched the reviews on them first before buying, but I learned the hard way. Came across Auction Essistance after someone who got scammed by Openvcc tried them.
Was hesitant at first because I got scammed already, so spending money was not my option.
But just decided to contact them anyway as I needed to accept money that same day. Went through the procedure and got the vcc details over chat.
Added it and got my expuse code within a few minutes! Pretty fast and easy, very surprised.
Would not hesitate to buy again if I ever encounter an issue.
Openvcc is just cheap crap, would not buy no matter how cheap they sell them for.
I can tell you I have not seen a company go this far to help someone get an account activated and setup as they did for me. They were courteous and kind and worked with me every step of the way! Go with this company for all of your needs and you will be happy. For me it was a verified paypal and I got exactly what I bought!
Spent $15 to get a vba for my paypal account. After a better part of a month and 3 failed attempts, I still have nothing to show for it. They are either scammers or just really horrible at what they do. Stay away.
Might I add, we do not scam. We sent you a replacement not 7 days ago and stated to add within 24 hours, see screenshot. https://gyazo.com/3d60899d3db23ef8ef241608bb4009e3
Yet, no response after that on whether or not it was used. So before making a claim like that, you made no effort on your part to communicate.
We help those who have been suspended or limited by the actions of eBay & Paypal as well as offer consultations/coaching for first time sellers. Our mission is to provide useful information & advice about the many ups & downs to selling on various auction platforms & the use of payment processors for business.
Glad one of our reps was able to assist you with information even though we couldn't offer a set solution. But you are always welcome back!