• AtiyaHerbs

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Overview

AtiyaHerbs has a rating of 2.03 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. AtiyaHerbs ranks 17th among Herbs sites.

  • Service
    4
  • Value
    5
  • Shipping
    4
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 33.3%
Positive
2
Neutral
0
Negative
4
2
See all photos
How would you rate AtiyaHerbs?
Top Positive Review

“Employees don't behave properly they are rude and don't listen to the request in change of medicines”

P L N.
8/21/23

I erroneously booked for C care medicine instead of T care. While getting confirmation call I came to know about the mistake and I requested them to replace it with T care which I required. They assured me for change but they sent the Care instead of T Care. I overheard one employee making obnoxious comments. Hakim Suleman is widely accepted and highly respected by all Indians and world at large for his knowledge and behaviour. Alas, Some persons in his office are disgracing his company. I am his diehard client/Patient ever since I came to know about him. I wish him a long life. Please look into the matter.

Top Critical Review

“Such a very bed experience”

Gurtej S.
3/2/20

I bought medicine from here on prepaid payment. But on delivery time they ask for cash I complained to customer care They said me to that they sent my medicine next day by all correction but nothing happens. I complained regularly 10 day and they repeat same answer. They have no solution. Such a bed experience with their customer care, they talk to me in loudly and cut my phone in middle many time. But I didn't get my medicine yet. I just told you don't buy medicine from here.

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user gurtejs
1 review
5 helpful votes
March 2nd, 2020

I bought medicine from here on prepaid payment.
But on delivery time they ask for cash
I complained to customer care
They said me to that they sent my medicine next day by all correction but nothing happens.
I complained regularly 10 day and they repeat same answer. They have no solution. Such a bed experience with their customer care, they talk to me in loudly and cut my phone in middle many time.
But I didn't get my medicine yet.
I just told you don't buy medicine from here.

Thumbnail of user itikasharma6666
1 review
2 helpful votes
June 30th, 2023

Called the customer care 6 times but nothing!
Their customer care representatives have shown a complete lack of empathy and professionalism, callously looking at our situation. To add to the distress, my father is currently facing a severe health condition, and we trusted this company to provide genuine help. I have concrete evidence of their dismissive behaviour, recorded during interactions with their customer support. I asked about REFUND POLICIES, they are not even answering my question and were talking about something else and also they disconnected my call 2-3 times on hearing about REFUND.! Shockingly, the company lacks any review section on their website or a dedicated complaint number, making it nearly impossible for people like us to raise our concerns. Funny thing is we cancelled the order before and they called us tonnes of times asking for the reasons and now when we want to connect with someone to understand more clearly regarding medicines, they are unable to direct us to them. I urge everyone to be cautious. Your money and well-being deserve better.

Thumbnail of user poonams71
1 review
3 helpful votes
June 28th, 2022

After giving medicine they don't even answer your calls instead make false promises for callback. Amit Verma sent medicine for my mother as she was facing issues with her feet. He just made false promises that if no results found I will take care of it. After few days my mother called them everyone said that they will arrange a callback from Amit Verma but no one has called.

Thumbnail of user anshumans5
1 review
0 helpful votes
September 15th, 2022

Most Irresponsible and Unprofessional Unani Pharmaceutical company that 'does not care' about it's reputation and value at all. It does not bother them that a huge Syndicate gang involving 'high scale Medical and Financial Fraudulent Activity' is being run using their founder "Hakim Suleman's Identity". Highlighting this company's utmost Negligence, it has absolutely "no clue" till date that how come it's patients' encrypted data/information gets breached, leaked and reaches out to the fraudsters who defraud these patients for 'stupendous amounts of money' by sending them fake medicines using courier services in name of treating and curing serious health conditions such as kidney, heart issues etc. Moreover, based on my personal experience, "Atiya Herbs completely sidelines and ignores their victimized patients" on being informed about such crimes that have been going on for years. It shouldn't come as a surprise if it's discovered as it could be a possibility that any insider(s) or employee(s) from within the company him/herself is involved in leaking their own patients' encrypted data forming a 'Well planned Nexus'. Otherwise how come this vast scale Fraudulent Activity has been taking place for years and still going on?
I approached Atiya Herbs in February 2022 in hope of getting treated for a major health issue. Their medicine hardly benifit me but instead I eventually became victim of huge fraud in their name for which they take no responsibility! I've shared my initial receipt as well as also few photos of parcel and fake medicines that I received later!
Atiya Herbs should be held "absolutely accountable" for these Acts of Frauds before the Health Ministry and Media outlets at both State as well as the Central level!

Products used:
Medicine for major health issue

Service
Value
Thumbnail of user sunilv5
1 review
1 helpful vote
November 26th, 2017

Based on various good reviews, I ordered 2 medicines from Atiya Herbs. I received the medicines but not in the committed time. It took more time for delivery than what they told me. Company need to focus on their delivery part. Medicines are good and effective.

Thumbnail of user haric9
1 review
1 helpful vote
August 27th, 2021

I buy m care capsule for depression
But this medicine side effects
I got more depressed I need my money refund me

Thumbnail of user sohails24
1 review
2 helpful votes
October 26th, 2021

Very expensive medicines... I have done 4 months course of P-Care capsules but first three months there was no problem but now at the end of the course, the problem is reversed back again... Jo problem thi woh ab firse waapis aagayi... So, these medicines are just complete wastage of money and time also.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sumit8a
1 review
1 helpful vote
July 8th, 2023

No authorised doctor will talk to you and give you irrelevant medicine just to make money out of it.

Products used:
No product is useful

Service
Value
Shipping
Returns
Quality
Thumbnail of user ramesh69654
1 review
0 helpful votes
August 12th, 2023

Atiya Herbs takes quality seriously. The products I tried were of exceptional quality, clearly made from carefully sourced herbs and ingredients.

Service
Value
Shipping
Returns
Quality
Thumbnail of user umairn2
1 review
11 helpful votes
September 28th, 2019

Expensive medicines which dont work. Unqualified doctors. I have used 5-6 bottles of medicines for 2 different problems both didnt work. Waste of time and money

Thumbnail of user bhupendrakapasia
1 review
2 helpful votes
June 30th, 2023

Thode sabdo mai samjho. Inke products nhi kharidne chahiye koi araam nhi milega,fake.customer care bat tamizi se baat krte hai,faaltu mai or dawai chipkane ki koshish krte hain.

Tip for consumers:
Boycott hakeem Suleman products,dhandha hai or kuch nhi,koi araam nhi padega.customer care se baat krne pr Sara mood kharab ho jaega. nihayati gawar hain.

Products used:
Medicines

Value
Shipping
Thumbnail of user mikceyp
1 review
41 helpful votes
November 2nd, 2015

After trying several methods to cut fat i came to know about F care herbs from TV show, i talked with doctor there and they send me this F care capsuels. Yes, this medicine has reduced my fat, waist fat and blood pressures problem has also come down. I did not have to do any extra efforts. I only took F care capsuels. The problem is that you have to pay before delivery and then wait for medicines. But i am happy with my results.

Mickey Pandey New Delhi

Thumbnail of user yashpald
1 review
21 helpful votes
October 2nd, 2016

My wife suffering from pain in hand, elbow and shoulder joints with numbness in hands was given S care for about 2 months. There is no relief at all. Can Mr Suleman suggest me what next...

Also I want to pay online via credit/debit card and there is no provision in the web?

Thumbnail of user sachinp11
1 review
3 helpful votes
October 18th, 2018

Once they sold their product u will not be able to connect with them but beofre selling the product they will call you continuously untill the u but their product.
I bought one p care and after that doctors wont connect with you.

Thumbnail of user neenam
1 review
10 helpful votes
June 9th, 2017

I have skin problem and was advised to take L care. Spent Rs. 6000/- and no relief. Doctors do not show any concern. No feed back taken.

Thumbnail of user viveks12
1 review
17 helpful votes
December 2nd, 2015

I am using S-Care capsules since last 2 months, the medicine is very good. But every time I ordered the medicine the Atiya Herbs team showed a pathetic response after taking order. They don't have any tracking of the orders they dispatched, even they will not be able to tell you whether your order has been dispatched or not even after 10 days. In my first experience I didn't get medicine in 10 days it's hardly two day job in NCR (Delhi to Ghaziabad), I make several follow ups, than I got 3 consignment for the same order after one week.
Second time I ordered and called up for courier details after 5 days, they told that medicine has been dispatched and it will reach within a day or two. After 5 more days I called up as I didn't receive the medicine, they were repeating the same sentence " it will reach, please wait". I called up several times in a single day & repeatedly asked for courier detail. Than they told they can't deliver the medicine on that address. I told them why they didn't tell this earlier, they were not able to answer. I again requested them to send the medicines on a different address on urgent basis, this time again the same story happened and I am still waiting for the medicines. Each time I am calling them, a new person is picking the phone and saying he/she will check and call me back. They don't have any tracking mechanism to check whether for any customer courier has been sent or not.

So if you are using the medicines from Atiya Herbs, follow up them regularly if the medicine you ordered has been dispatched or not, else God knows when you'll get it.

Thumbnail of user nizamuddinn
1 review
4 helpful votes
February 19th, 2016

Hakeem sahab assalamualaikum
Janab Mujhe Atiya Hurbs ki Compelete list unki packing or rate ke sath meri Email Id (*******@gmail.com) par bhejne ki zehmat karen. NAWAZISH HOGI.
NIZAMUDDIN NOORI
NALAPAR, BAGH CHHOTEY SAHAB, NEAR MADARSA RIYAZUL ULOOM, RAMPUR U. P.
Pin *******
Mobile No *******282

Thumbnail of user pln2
1 review
0 helpful votes
August 21st, 2023

I erroneously booked for C care medicine instead of T care. While getting confirmation call I came to know about the mistake and I requested them to replace it with T care which I required. They assured me for change but they sent the Care instead of T Care. I overheard one employee making obnoxious comments. Hakim Suleman is widely accepted and highly respected by all Indians and world at large for his knowledge and behaviour. Alas, Some persons in his office are disgracing his company.
I am his diehard client/Patient ever since I came to know about him. I wish him a long life. Please look into the matter.

Thumbnail of user rakeshs12
1 review
12 helpful votes
November 17th, 2015

Atiya herbs is herbal based medicine company set up by a renewed unani hakeem. The best and cost effective medicines are provided by them at door step of patients.

Thumbnail of user jatindersindhar
1 review
1 helpful vote
December 30th, 2023

Nothing works all stupid try facebook whatsapp phone email nothing goes thru all junk wastage of time

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About the business

Official Website of Atiya Herbs Founded by Hakeem Suleman Khan

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