Athleta.com Reviews
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3 Reviews for Athleta.com
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Looks like they have great clothing, plus the woman on the home page is really cute. But I did want to warn people of a possible virus or just SPAM looking like it's from Athleta. My coworkers received the same thing but under their own name. Info is below:
I received a SPAM email to my work address Thanking me for shopping at Athleta and providing me an order number. Not sure if this is a virus or not so I'm taking any chances on clicking on anything. The email came from Athleta@emark14.embluejet.com and looks like this:
Dear Dane L*****
Thanks for shopping at athleta.com. Your order number is #16YWB0G. Please print this page or write this number down, for future reference. This order should arrive within 9 business days.
You may check the status and order information of your order by:
http://www.athleta.com/myaccount/order?=16YWB0G
Item
Description Size Unit
Price Qty Total Return
Type
Sporty Shirred Swim Skirt
Black XL 44.00 1 44.00 Mail only
Shirrendipity Halter Tankini
White XL 59.00 1 59.00 Mail only
Sporty Shirred Bottom
Garden Green XL 42.00 1 42.00 Mail only
Shirrendipity Halter Bikini
Garden Green DCUP 44.00 1 44.00 Mail only
Doran Dress
Indigo XL 69.00 1 69.00 Mail only
Double Dutch Tee
Venetian Blue XL 54.00 1 54.00 Mail only
All Terrain Skirt
Cargo 16 59.00 1 59.00 Mail only
Summary of Charges
Order Subtotal: 371.00
Shipping & Handling: Free
Tax: 28.64
Order Total: 399.64
Payment Info
VISA:
You will receive a shipment notification email message as soon as we send your order. We may also send you additional updates regarding the status of your order. This email is for your records only and cannot be used as a receipt for in-store returns. To receive a full refund, you must bring the invoice included in your shipment to the store.
New: Gap, Old Navy, Banana Republic, and Piperlime return policies have changed. Return merchandise within 45 days of the original online purchase date. To view the entire return policy, CLICK HERE.
Sincerely,
athleta.com Customer Service
Si no desea seguir recibiendo nuestros emails, por favor presione aqui
They are great with filing orders and handling returns. You have to print the return label off their website. I was having trouble printing the label and the customer service rep sent the label to my email address. She stayed on the phone with me until it appeared in my mail box.
I love this site and the product and service are excellent!
Q&A for Athleta
I received a SPAM email to my work address Thanking me for shopping at Athleta and providing me an order number. Not sure if this is a virus or not so I'm taking any chances on clicking on anything. The email came from Athleta@emark14.embluejet.com and looks like this:
Dear Dane L*****
Thanks for shopping at athleta.com. Your order number is #16YWB0G. Please print this page or write this number down, for future reference. This order should arrive within 9 business days.
You may check the status and order information of your order by:
http://www.athleta.com/myaccount/order?=16YWB0G
Item
Description Size Unit
Price Qty Total Return
Type
Sporty Shirred Swim Skirt
Black XL 44.00 1 44.00 Mail only
Shirrendipity Halter Tankini
White XL 59.00 1 59.00 Mail only
Sporty Shirred Bottom
Garden Green XL 42.00 1 42.00 Mail only
Shirrendipity Halter Bikini
Garden Green DCUP 44.00 1 44.00 Mail only
Doran Dress
Indigo XL 69.00 1 69.00 Mail only
Double Dutch Tee
Venetian Blue XL 54.00 1 54.00 Mail only
All Terrain Skirt
Cargo 16 59.00 1 59.00 Mail only
Summary of Charges
Order Subtotal: 371.00
Shipping & Handling: Free
Tax: 28.64
Order Total: 399.64
Payment Info
VISA:
You will receive a shipment notification email message as soon as we send your order. We may also send you additional updates regarding the status of your order. This email is for your records only and cannot be used as a receipt for in-store returns. To receive a full refund, you must bring the invoice included in your shipment to the store.
New: Gap, Old Navy, Banana Republic, and Piperlime return policies have changed. Return merchandise within 45 days of the original online purchase date. To view the entire return policy, CLICK HERE.
Sincerely,
athleta.com Customer Service




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S B. Someone probably misspelled their email address when they placed an order. Sure doesn't sound like any type of spam that I have ever seen. Also, Athleta is a GAP brand and would likely not send out spam in the first place. This definitely does not warrant a one-star rating. Do you know a Dane at your workplace? Maybe he/she is wondering where his/her order confirmation is.
Daniel L. Thanks for your comment S B. My coworker received the exact same email but under her name, Jacquie. As for the 1 star, I'll change it if or when the problem is resolved.
S B. Wow, the plot thickens. This is quite interesting. Let us know what you come up with, I'm very curious. Either way, I'm sure if it is spam, it is not Athleta who is behind it, sending out fake order confirmation emails.
Please post when you figure it out.
Daniel L. I definitely will post. I guess I should say I have nothing against GAP brands, but I had no other way of expressing my frustration with the email that came with the Athleta name. I guess this was my way of warning others of anything that came from them.
S B. No problem. I guess using the Q&A for Athleta may be better than posting a review since you don't have to give a rating. Good job in bringing it to our attention though - it sure looks like an Athleta email to me, although it can be a very clever spam.
I have a lot against GAP brands (my wife spends WAY to much money on them. Thankfully she hasn't found Athleta yet!)
Daniel L. Good point, thanks for the heads up. I didn't think about the Q&A section!
T N. it looks like the situation resolved itself within the day since this is a 3 star rating now?
Daniel L. S B was right, giving Athleta 1 star was unfair. So despite the email that came out, I jumped on their website and thought it was great! My main goal was to warn others of a possible virus or just spam that came out in their name.
Bill K. I received the same email on the same day. I called customer service and they said they weren't sure what exactly happened but they are looking into it and to not worry about the order. Someone must have attacked the site - I have not received any further emails explaining the issue.
S B. Hey Daniel, maybe you were right for giving Athleta one star if they had a security breach!
Bill K. The saga continues - I received another email today about an order I never placed - it doesn't look like they have fixed their issue. The email came from a different address than the original I received a few days ago - Athleta.com [noreply-global@athleta.com]
Thanks for shopping at Athleta.com
Your order number is #12YWKEG. Please print this page or write this number down, for future reference. This order should arrive within 9 business days.
You may check the status and order information of your order by:
http://www.athleta.com/Invoice/order?=12YWKEG
Item
Description Size Unit
Price Qty Total Return
Type
Sporty Shirred Swim Skirt
Black XL 44.00 1 44.00 Mail only
Shirrendipity Halter Tankini
White XL 59.00 1 59.00 Mail only
Sporty Shirred Bottom
Garden Green XL 42.00 1 42.00 Mail only
Shirrendipity Halter Bikini
Garden Green DCUP 44.00 1 44.00 Mail only
Doran Dress
Indigo XL 69.00 1 69.00 Mail only
Double Dutch Tee
Venetian Blue XL 54.00 1 54.00 Mail only
All Terrain Skirt
Cargo 16 59.00 1 59.00 Mail only
Summary of Charges
Order Subtotal: 371.00
Shipping & Handling: Free
Tax: 28.64
Order Total: 399.64
Payment Info
VISA:
You will receive a shipment notification email message as soon as we send your order. We may also send you additional updates regarding the status of your order. This email is for your records only and cannot be used as a receipt for in-store returns. To receive a full refund, you must bring the invoice included in your shipment to the store.
New: Gap, Old Navy, Banana Republic, and Piperlime return policies have changed. Return merchandise within 45 days of the original online purchase date. .
Sincerely,
Athleta.com Customer Service
I sent Athleta an email to have them remove me from their email database.
S B. Did anyone hear back from Athleta yet?
Bill K. I sent an email and they responded by saying they apologize for the inconvenience but the emails are not coming from them and they are trying to address the issue.
Alex B. Also received this email just now - from no-reply@athleta.com. Knew it was fishy after a second as sizes all wrong, no last four digits of card, address, etc, but for a second was a bit taken aback as had the right name for my email address and so on.
Julie P. There is something on the athleta site addressing the strange emails.
Alison S. Yep, I've got a similar email which appears to come from Shoplastyle.com which is a legitimate site, but the sender's email address is Shoplastyle@emark.embluejet.com. It's the same scam : it looks like an order has been placed by me on Shoplastyle, whereas I have never placed such an order.
Obviously the intention is that you'll reply to the email. Don't do it!