• Asia-Fashion-Wholesale.com

Overview

Asia-Fashion-Wholesale.com has a rating of 2.3 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Asia-Fashion-Wholesale.com most frequently mention customer service problems. Asia-Fashion-Wholesale.com ranks 240th among Wholesale sites.

  • Shipping
    5
  • Returns
    3
  • Quality
    5
9
See all photos

What reviewers want you to know

Positive highlights

  • I had to change a size of a certain dress that I ordered, and I found the customer service to be prompt and polite.

Critical highlights

  • I've ordered two pair of shoes from Asia Fashion Wholesale shopping site .
  • And now I'm trying to contact this guy named HILL for clarification but for 2 days I still got no response from him!
How would you rate Asia-Fashion-Wholesale.com?
Top Positive Review

“Very satisfied with my order”

EZRA C.
3/12/17

I ordered 5 bags and 4 pairs of shoes... I order came within one month. Good quality products. The only problem I have with them is that their shipping is very expensive and you still have to pay for customs when you products arrive... they must really review his problem because you ends up spending too much money instead of saving.

Top Critical Review

“I can't contact them and I have not received my order placed months ago. They have taken my money an”

Sharon C.
7/9/19

They will take your money and there is no way of contacting them. Warning! You will be throwing your money away.

Reviews (60)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (13) asia fashion (6) 2 days (5) 3 items (5)
Thumbnail of user sharonc424
1 review
2 helpful votes
July 9th, 2019

They will take your money and there is no way of contacting them. Warning! You will be throwing your money away.

Thumbnail of user lilyp18
1 review
1 helpful vote
March 19th, 2018

I ordered 14 items and their website promised 2-3 days shipping. 12 days passed and nothing was shipped despite 3 emails from me asking them what happened - they never responded. I checked the order again and 11 items were out of stock! So I asked them to cancel the whole order. Again they never responded and shipped 3 items anyway.
There was $109 balance so I submitted refund request, there was an automated email saying they would refund me via PayPal in 1-2 days. 10 days later I've got no refund and all emails or chat attempts were in vain.
They simply took the money. DON'T EVER BUY FROM THEM. I have reported them to PayPal

Thumbnail of user chamzm
1 review
25 helpful votes
November 6th, 2015

I've ordered two pair of shoes from Asia Fashion Wholesale shopping site. They deducted my money but no shipping. After several days asia fashion team told me that they were not reaceiving any money from me. In this online shop we can't order any product without cutting money from us. I've shown them my transaction for prove. But they are not response to my complain. I think this is the most worse Online shopping site ever in this universe.

Thumbnail of user chenx5
Asia-Fashion-Wholesale X. – Asia-Fashion-Wholesale.com Rep

HI Chamz:
Thank you for your message,
I want to extend my sincere apologies for the problems you have experienced. We are here to help you.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue
Thank you very much for your collaboration.
Asia-Fashion-Wholesale Customer Service.
http://asia-fashion-wholesale.com/

Thumbnail of user leenav
3 reviews
5 helpful votes
February 11th, 2017

I placed an order on 6th Feb - they say shipping in 24 hours but the order is not yet shipped and no reply to my 4 emails. The live chat doesnt work. No one has bothered to reply or update! It shows estimated shipping date as 6 Feb. LIARS CHEATERS SCAMMERS STAY AWAY! I LOST 150 DOLLARS AND HAVE OPENED A PAYPAL DISPUTE TO GET MY MONEY BACK. LIARS!

Thumbnail of user aileenb7
1 review
2 helpful votes
January 27th, 2016

I'm a satisfied customer on my 3 last order with them, but unfortunately that thing changed! On my 4th order and definitely my last transaction with them they make my head boil! Here's the story: In my recent order one of their customer service representative name HILL changed my chosen courier without informing me. Because of that this problem arise, the courier he replaced to my chosen courier asked me to pay for taxes that I am not willing to pay because I already paid a lot for their delivery cost! And on my first 3 orders with the courier I chose that never happened, they delivered my orders on time without paying anything so in this last order I still chose them to deliver my item but because of someone name HILL I have to pay that taxes that is the same cost as my order! And now I'm trying to contact this guy named HILL for clarification but for 2 days I still got no response from him!

Thumbnail of user aashus
1 review
1 helpful vote
January 9th, 2016

Don't waste your money by buying anything from here. I know the price are cheap,, but the fabric and stuff they use to make these cloths and jackets are absolutely ridiculous. It's cheaper then thr price tag. And just don't talk about the size. You can read other reviews regarding the sizes, Overall. You'll waste your money if you buy from this store,

Thumbnail of user chenx5
Asia-Fashion-Wholesale X. – Asia-Fashion-Wholesale.com Rep

Dear Aashu:
Thank you for your message,
I want to extend my sincere apologies for the problem you have experienced, We are here to help you for the issue you have mentioned.
Can you provide us with your order number and details information on your order so as to solve the issue.
Once again we apologize for any inconvenience we may have caused.
Thank you much for you understanding.
Asia-Fashion-Wholesale Customer Service.
http://asia-fashion-wholesale.com/

Thumbnail of user lauran37
1 review
7 helpful votes
June 22nd, 2016

In Romania yesterday and today the site was not working. I make a order 3 days ago and they have my money. I can t verificate the status of order. I don t know if they send me the products. Is a fake site?

Thumbnail of user diedn
1 review
4 helpful votes
February 2nd, 2016

I Order almost $4000 for 180 item 23 of them was completely damaged when I revived them poor poor customer service don't try this website ever and ever

Thumbnail of user sairamk
1 review
1 helpful vote
September 27th, 2016

This website has cheated me like anything. I have bought 6 pieces and made payment 5600/- rupees including shipping charges.

When the delivery came to home they are asking to pay 1700/- rupees extra for customs. Which I rejected to pay. Then I contacted the support and was discussing about customs amount, which I am not willing to pay. But some how they told that I need to pay to get the products.

When I finally agreed to pay the customs amount also and called the courier team back, they told that they have destroyed the items as they got the instructions from company (website team).

Don't ever ever buy any thing from this website... Please there are plenty of other websites to buy. Don't ever buy from this.

Thumbnail of user michellew70
1 review
9 helpful votes
July 5th, 2015

Asia Fashion is not so great. Wrong size send.

BUT LOOK OUT FOR WWW.FASHION71.NET.
This one got many horrible review identifying them as scam. You can order and receive completely different items and totally under value. I know the price was too good to be true.
I end up having to contact paypal to stop payment!

Thumbnail of user randyb34
1 review
15 helpful votes
January 29th, 2015

It has been 3 months plus 1 week since I placed an order with AFW, and I never received any portion of my order. The delivery-tracking website shows that the package has been setting in the wrong country, in fact the wrong continent, for over 2 months, but 'Daisy,' the dingbat who replies to all my e-mails wants ME to track it down! Throughout the world, packages can only be tracked by the sender. What a ditz! They are only trying to keep my money and deliver nothing! DO NOT USE ASIA-FASHION-WHOLESALE unless you like to throw your money away! They are scammers!

Thumbnail of user ezrac19
1 review
2 helpful votes
March 12th, 2017

I ordered 5 bags and 4 pairs of shoes... I order came within one month. Good quality products. The only problem I have with them is that their shipping is very expensive and you still have to pay for customs when you products arrive... they must really review his problem because you ends up spending too much money instead of saving.

Thumbnail of user mn35
3 reviews
19 helpful votes
April 24th, 2015

I tried this website after I saw some youtube reviews about it and was very careful to take my measurements and read the description box many times to ensure I did not have the same problems as others did and my shipment arrived is 5 days (I chose Jcex) And everything was great! The customer support team were very polite and helpful. I think the way they reply to you depends on the way you speak to them. I bought 2 bags and some clothing and all was perfect.

Tip for consumers:
If it is your first time on this site and you are worried because of some negative reviews then only make a small order and see for yourself. That way if something went wrong then you wouldn't have spent a lot.

Service
Value
Shipping
Quality
Thumbnail of user joeb219
1 review
2 helpful votes
May 3rd, 2016

I lost $ 107.45 doing business with these CLOWNS!

Thumbnail of user omidiae
2 reviews
1 helpful vote
February 5th, 2016

I just was looking for another company in China after 3 years making business with Asian Wholesale not because my experience was bad, absolutely not everything was perfect but communication with customer service was good, I always got my stuff with DHL or Fedex on time about 7 days. I needed another company because they do not have a big beachwear collection my main product for sale. That is why after reading reviews for other companies like dresslink, dear-lover, Moonosa, I said to myself I have to write a review Asian give you the opportunity to choose stars products 1 star till 5 I always bought 4 or 5 not complain and my customers happy too. I high recommend this one I bought the same Casuldress from Asia and for dresslink and guess what, the difference was big I couldn't sell the one from dresslink I gave away. Now for beachwear dresslink.

Thumbnail of user tithib
1 review
35 helpful votes
January 4th, 2015

The Designs are obviously very cute and pretty. I ordered 13 items and I'll upload the pics to draw the comparison.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joycel28
1 review
8 helpful votes
November 3rd, 2015

I ordered 7 pairs of shoes and it arrived at my destination the shoes were just great love love love it. This was my first time ordering here will definitely order again. Am gonna order for jeans next time cant wait to share my review.

Thumbnail of user keerthik
1 review
14 helpful votes
May 27th, 2015

I ordered 8 tops of XL size but i got very small size
And after asking them they are answering me that those are free size! WTF i dn't understand is how can they be free size actually those are very very small size i think no adult can wear that whether they are soo thin
Very bad experience with this site
Waste of 5000$ and still i did'nt get any responce

Thumbnail of user manasij
1 review
10 helpful votes
February 4th, 2016

Fake website... i ordered stuff worth rs5000 and they haven't yet delivered the same.

Thumbnail of user lotusm1
1 review
1 helpful vote
September 19th, 2016

Some items are okay but over 80% of items are of extremely low quality and made out of very cheap materials and all items are not worth the shipping cost. Also their shipping department makes LOTS of mistakes and can ship your items some else, ship you only part of your order, or not ship you your order at all. It is a gamble when ordering from this place so proceed with caution. Again, NOT RECOMMENDED!

Service
Value
Shipping
Returns
Quality
Thumbnail of user richc25
1 review
9 helpful votes
October 22nd, 2014

Save your MONEY use another wholesaler, I placed two orders totaling 500USD never received anything, just emails telling me I need to pay additional 300USD under the table to receive my orders, these emails where from Asia Fashion customer service
Total waste of time and money. Leaving it to PayPal to sort out now... Never again!

Thumbnail of user ramonaf
7 reviews
14 helpful votes
August 14th, 2013

The prices are awesome. Good quality and nice styles. I just think the shipping was a bit much but when I got the items I was like they are so worth it.

Thumbnail of user hana72
1 review
0 helpful votes
February 21st, 2016

I completed 22 orders from AFW and have minor complaints to some items but overall their dress, shoes and bags are good. The shoes in particular are very comfy. I do not have the comparison between the picture and the actual item but 1 thing I can say is that they're not scam. I got the right service when I contact their support team. I think the only problem is the shipping line. It's WAAAAYYY expensive. So if you plan to buy stuff from them, make sure to purchase in bulk.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ftygf
3 reviews
4 helpful votes
January 13th, 2016

I PAY FOR MY ORDER 2 MONTHS AND A HALF AGO, AND THERE IS NO TRACKING INFO UPDATE FOR 2 MONTHS. I TOLD THEM TO GIVE ME BACK MY MONEY THEY DOES NOT RESPOND TO EMAILS ANYMORE.

Thumbnail of user chenx5
Asia-Fashion-Wholesale X. – Asia-Fashion-Wholesale.com Rep

Dear FTYG:
Thank you for your message,
I want to extend my sincere apologies for the problem you have experienced, We are here to help you for the issue you have mentioned.
Can you provide us with your order number and details information on your order so as to solve the issue.
Once again we apologize for any inconvenience we may have caused.
Thank you much for you understanding.
Asia-Fashion-Wholesale Customer Service.
http://asia-fashion-wholesale.com/

Thumbnail of user tianaj
6 reviews
37 helpful votes
February 24th, 2014

International shipping is too pricey.

They were having a sale, and I ordered a jumper for $8. I went through the process of buying my item, only to then come across the shipping expense—$48! How is this even remotely fair for customers? They have cheap clothing, but the end amount isn't cheap when you include the ridiculous shipping rate. How can they ask customers to pay more for shipping than the actual product? The jumper was only $8, but I had to pay $40 to ship? No way.

It would have been fine if it was the other way around, it'd have made more sense, and it'd be worth my money. What they do, is like going to a bakery and asking for a $3 pie and then having to pay triple that for them to put in a paper bag.

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From the business

Asia-Fashion-Wholesale.com is an online store founded on 2008. We mainly focus on Korean and Japanese women fashion and we aimed at providing a wide range of trendy products and one-stop service worldwide.

Company Representative

Thumbnail of user chenx5
Asia-Fashion-Wholesale X.

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