• AnastasiaDate

AnastasiaDate

Overview

AnastasiaDate has a rating of 2.62 stars from 1,274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AnastasiaDate most frequently mention credit card, customer service, and social media problems. AnastasiaDate ranks 17th among International Dating sites.

  • Service
    183
  • Value
    150
  • Shipping
    77
  • Returns
    86
  • Quality
    146

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 7.1%
Positive
1
Neutral
1
Negative
12
137
See all photos

What reviewers want you to know

Positive highlights

  • I didn't believe in dreams and I am very grateful to Anastasia date website and to the interpreters, for their help.
  • I made some great friends and finally met my soul mate here when I honestly renounced the idea of true love!

Critical highlights

  • I cant believe this scam site is still allowed to opérate.
  • As soon as my credit card fraud protection saw it they denied chargesand notified me.
How would you rate AnastasiaDate?
Top Positive Review

“This is a great site with a very clean and simple design”

Greyson G.
3/15/23

This is a great site with a very clean and simple design. Over the years at Anastasiadate, I have met many partners, both for casual hookups and long-term relationships. It might seem a bit small after a while, but if you're willing to put in the work, there are enough interesting people to make it worth your while.

Top Critical Review

“Cool”

Elvyn S.
2/4/24

Enjoyable and awesome col great and so much lovely all cool amazing chat with good rate fine app greay

Reviews (1,274)

Rating

Timeframe

Other

Reviews that mention popular keywords

anastasia date (68) scam site (27) credit card (22) video chat (36) soul mate (16)
Thumbnail of user elvyns1
1 review
0 helpful votes
February 4th, 2024

Enjoyable and awesome col great and so much lovely all cool amazing chat with good rate fine app greay

Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Hi Elvyn, Thank you for your kind feedback. It is a pleasure for us to make your every day on our site! However, we've noticed that you've given us 1 star. If you have any suggestions to help us improve and get your 5 star rating, please let us know at support@anastasiadate.com.

Thumbnail of user toadstri
1 review
2 helpful votes
December 4th, 2023

I have had very personal experience on this site for many years. It can be very good in many ways but you have to accept it for what it is. Mostly entertainment. Do not talk to anyone who is not on cam. It is all a scam and I know this from inside the organization. Make sure the woman is at least on cam to make sure you are speaking to her. Even then there is a good chance she will be on multiple sites at the same time. This is all about money and the women get just as screwed as the men. They make very little and have a strict set of rules to abide by. I do not want to say too much but make sure you are talking to a human. Almost all unsolicited emails are computer generated. Do not blame the women here as they are just trying to make some money from a bad situation. Yes they will promise you the world and maybe you will find one, I think I did but the jury is still out on that one. There are better places to spend your money to be very honest. Places that do not cost anything to chat and on video too. Remember to do your homework with everything. And hopefully you find someone worthwhile. Good luck guys, hope you don't spend as much as I have on this site and if you have I hope you have found someone true.

Service
Value
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Hello and thank you for your feedback. We support your advise in maximizing the videochat/cam service. It's indeed one of the best ways to get to know your match more. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. We would like to look into this case thus we will greatly appreciate it If you can send us the details of such instance that made you feel suspicious about a certain profile at support@anastaisadate.com.

Thumbnail of user bryank495
1 review
3 helpful votes
January 15th, 2024

The women on this site don't want a relationship. They want to chat, video chat and would like gifts. Don't spend thousands on chatting and then spend thousands. Going to Ukraine to date. You pay for translators, dinner, gifts and they are no interested in a relationship with you. Don't waste your time. Save your money.

Value
Quality
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Hello! We appreciate your feedback. We do not allow any misuse of our platform and check the app daily to delete all non-reliable members. All our members are protected by the anti-scam policy. Please be also informed that While we provide a platform for meaningful connections, we cannot influence or force members on how they carry out conversations. In line with our objective, we make sure that every member including you is enjoying the freedom of deciding on their relationship in and out of the platform. Please email our customer support at support@anastasiadate.com to give you further information on this regard.

Thumbnail of user bow61
3 reviews
2 helpful votes
January 27th, 2024

Been on this site for several years, and not met a single real person in this fantasy construct. The actors on line are excellent at engaging in conversation but you will never meet a real live human. I have not met anyone that has created a real relationship on Anastasia Date that lead to marriage or a long term relationship. The advertised calls fail constantly, and the new feature of voice message fails as well. The gifts are priced as if made out of diamonds. The site is designed to prevent exchange of personal contact information and to create a fantasy of beautiful women just waiting to meet and marry. Slick pictures of beautiful women are artfully displayed in almost every profile with amazing descriptions of cultured educated women. When you talk to one of these amazing character actors as a person one day. The very next day the speech pattern, syntax and personality are obviously a different person. Think call centers with actors changing shifts playing the same roll. If you spot check you will see these loyal women are on line almost 24 hours a day. When you go to your loved one's profile you will notice that "she" is engaged in chatting already. Often you will be chatting with "her" and notice the response time to your conversation is very long and when "she" comes back is completely off topic. Don't be fooled your not dating anyone you are paying to be a pen pal. This is a very expensive sham is not a means to meet a woman to bring home to your mother. With the advancements in AI it's possible that we are actually talking to software or a another man paid to chat with you. I have received form letters with "{insert name here}" at the greeting line. Yes Anastasia Date is pure fantasy. Save your money go buy a pet.

Tip for consumers:
This site is not a site to meet a partner/ wife/ girl friend. Its a site to entertain a pen pal fantasy that a beautiful woman is dating you. LOL

Service
Value
Returns
Quality
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Dear Bo,

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to have a safe and secure dating community. We ensure that all the members go through verification processes by making sure we have checked their verification documents, such as their passport, prior to allowing them access to our website.

Also, Anti-Scam Policy is in practice to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. Furthermore, once proven that a member has breached the policies, due refund for the credits spent in the members involved (provided that they are a verified member) and further actions will be taken in accordance with the Anti-scam policy.

If you find such profile please send us link at support@anastasiadate.com

Thumbnail of user greysong7
1 review
1 helpful vote
March 15th, 2023

This is a great site with a very clean and simple design. Over the years at Anastasiadate, I have met many partners, both for casual hookups and long-term relationships. It might seem a bit small after a while, but if you're willing to put in the work, there are enough interesting people to make it worth your while.

Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Thank you for those kind words! Keep spreading a word about us :)

Thumbnail of user stevep83
1 review
1 helpful vote
July 19th, 2023

Different pricing depending where you live!

Special offer for one month membership...
For USA it cost $19
For UK/Europe it cost $38

Normal membership ongoing is same price wherever you live, but for the special offer a 50% difference is outrageous. Why should you pay more based on where you live?
I reached out to customer service and they could not give a reason why this was priced this way. So they dont even know what they are charging their customers!. Not exactly enabling confidence to spend your hard earned money with such a business.

See attached photos, date on bottom of image ( dock on mac)

Service
Value
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Dear Steve
We hope this message finds you well. We wanted to take a moment to explain why the prices of our products may vary when purchased from different countries.

As a global company, we operate in various countries, each with its own unique tax regulations and import duties. These taxes can significantly impact the overall cost of our products, resulting in different prices in different regions. Additionally, there may be other factors, such as local market conditions and VAT Taxess, that also contribute to price variations.

We assure you that we strive to provide fair and competitive pricing across all our markets. However, complying with local tax laws and regulations is essential to continue delivering our products to customers worldwide.

If you have any questions or need further clarification, please don't hesitate to reach out to our customer support team. We are always here to assist you and provide the best possible dating experience.

Thumbnail of user taylora225
3 reviews
3 helpful votes
September 9th, 2023

Anastasia Date gave me the chance to adventure out and meet people that I may have never had a chance to know. Exchanging messages first and getting a chance to know someone before meeting them was very nice to me. Believe it or not, you can really get to know someone pretty intimately by doing this. I made some great friends and then eventually, I met my soul mate here when I had honestly given up on the idea of true love!

Thumbnail of user martya80
1 review
6 helpful votes
August 17th, 2023

By far, this is the most moron site on planet earth. Ladies continue to chat with you as their model is the more they keep you online, the more cash they make. I am sending this *******@fbi to have them removed from any US access. But, don't fall into this scam. Whatever they tell you is total BS. Plus, it is impossible to cancel the account. Never get into this scammed and fraud site. Not worth it.

Tip for consumers:
These morons are as stupid as it comes. Idiots of biblical proportions is their real website. Stay away fast and furious.

Products used:
I used it for about $100 until I figured out the beautiful scam they are running. Stay away from this site. You will lose your valuable cash.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Dear Marty

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member.

If you find such a profile and would like to start an investigation, please send us a link at support@anastasiadate.com.

Thumbnail of user rogert214
3 reviews
23 helpful votes
April 4th, 2021

I'm convinced that they pay these girls % for chatting. They always want to chat, spending days and nights online. Their interest isn't genuine. Anastasiadate girls ask for gifts and even if they agree to exchange contacts, they do it so they can ask you for money. I don't trust Anastasiadate anymore!

* AnastasiaDate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Dear Roger,

Thank you for your feedback.

I am sorry to hear you feel about the website that way.

There are a lot of people nowadays, who like being online a lot. It's a common thing in 2021. Just give yourself some time as every relationship needs that.

Please tell me more about your experience and I will be glad to assist.

Thumbnail of user stacyc418
1 review
1 helpful vote
August 24th, 2022

I've always done well for myself on dating apps. In my 40's, successful, nice lifestyle but simply got tired dating women my age. Many are so bitter, bossy, intolerant, just not fun anymore which is why I'm trying my luck on Anastasiadate. Still having no issue getting dates but it's taken everything to a whole new level being able to date hot women in their 20's, excited and eager to have fun with me.

Service
Value
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Thumbnail of user billk712
2 reviews
1 helpful vote
May 12th, 2022

Who would've ever thought a place like this still exists on the internet? An exclusive club you actually want to be a member of? I didn't and haven't even believed my friend when he was trying to get me to sign up. I've already lost all faith I would ever talk to someone online and have a meaningfull conversation? Well, it happened and I'm never going back, only forward! Looking forward to meeting more people and sure I'll find someone for me like my friend did!

Service
Value
Quality
Thumbnail of user matteop41
1 review
7 helpful votes
October 21st, 2023

This is the story reported to AnastasiaDate on 21 October 2023:
I wrote in difficult times on this site that it is a complete scam.
A great scammer systematically harasses all the idiots who have written letters to her even once. This infamous woman probably uses IT products to generate letters to send to all those idiots who think they can find something here.
I did a very simple check, I deleted any information from my profile and the new letters arrived with the new characteristics, well, only one, I say I'm from Papua New Guinea.
So it's a bot!
Your site no longer has any kind of credibility, at least chase away such shameless scammers like this one!
For the record, I ask for the reimbursement of 30 credits, because I wrote her a letter a long time ago followed by a response that must have been that of an automatic program, much later I wrote her a letter again in which she asked for explanations on her activity of scammer.
Then I didn't even read her letter, it was produced by a bot anyway!
However, I would greatly appreciate the return of 30 credits and the deletion of this infamous scammer from the site.
Fraudster: Marina ID: *******
This is the answer:
Dear Member
Thank you for getting in touch with us. I do hope we managed to resolve your query in case number *******. Would you please take a moment of your time to rate our service?
Then I didn't hear anything else, evidently the professional scammer is very profitable for those AnastasiaDate criminals.
This $#*! now lives in Lviv the cradle of the most ferocious Nazism that ever existed, the worst delinquent criminals in history. These criminals even shocked Hitler's infamous Nazis!
In the beginning of the letter that can be read on the personal email, the $#*! demonstrates extremist Nazi feelings.
A real scammer criminal!
Beware of Ukraine!

Tip for consumers:
Avoid AnastasiaDate.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Dear Matthew.
We are sad to know that your experience in the app was not satisfactory. As a company, we support all anti-scam measures. I want to assure you that we do not condone harassment, or any other form of misbehaviour. We have a team of moderators who work around the clock to remove fake profiles, profiles that poses inappropriate behaviours and keep our site safe. Please share your issue with us at support@anastasiadate.com and we will look into it at the earliest.

Thumbnail of user davidf1788
6 reviews
67 helpful votes
July 6th, 2020

An example:

Picture 1. Gabriela Profile picture on Gabriela Krainova Instagram account October 2018
https://www.instagram.com/gabriellkrainova/
Picture 2. Gabriela Profile on AnastasiaDate (ID: *******)
Picture 3. Gabriela and her man about April 2019
Picture 4. Gabriela and her man about May 2019 (Monaco)
Picture 5. Gabriela and her man about October 2019
Picture 6. Gabriela and her man about November 2019. Caption Translation: "Thank God for you"
Picture 7. Gabriela and her man in the elevator to their "New Home" mid-May 2020
Picture 8. Gabriela and her man celebrating their "New Home" mid-May 2020. Caption Translation: "With housewarming us Vlad and I moved. HOORAY""

I wonder if this woman actually has time to chat with this site's "Customers" between her man, her modeling jobs, travelling, and the other three plus dating sites where she has a profile posted.

No matter this website's Anti-Scam policies their business model and business processes invite fraud.

All of this reminds me of the Aerosmith "Sweet Emotions" music video:
https://m.youtube.com/watch?v=82cJgPXU-ik

Good luck to you, but all this looks too suspicious and risky for me.

Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Hi David,

Thank you for your comment.
Let me kindly inform you that on our site we have a very strict anti-scam policy, you can read more about it here: https://www.anastasiadate.com/anastasia-anti-scam-policy.html
If you think that this Lady is actually isn't real or in a relationship outside of the site, please contact our customer success team: support@anastasiadate.com, provide them with her ID on our site, send the supporting materials (links, screenshots, etc.) and they will look into this matter for you.
I hope this helps.

Thumbnail of user billiec145
1 review
0 helpful votes
March 2nd, 2023

Anastasiadate gave me the opportunity to venture out and meet people who have never had the opportunity to know. Exchange messages first and having the opportunity to meet someone before meeting them was very kind to me. You believe or not, you can really find someone intimately doing it. I made some great friends and finally met my soul mate here when I honestly renounced the idea of true love!

Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Thank you for your kind feedback. It is a pleasure for us to make your every day on our site!

Thumbnail of user paulw1986
2 reviews
1 helpful vote
September 15th, 2023

The phone app should be more detailed for the user, such as being able to delete notifications so as not to take up space. And say people were looking at you when they weren't. Anastasiadate is a good way to meet women. I found someone I want to spend time with. So I don't need this site anymore, but I recommend it to anyone looking for love.

Service
Value
Thumbnail of user peterd66
2 reviews
329 helpful votes
January 24th, 2015

I wound up with a $140+ bill for stuff I didn't order. I was told by the customer service guy I had selected automatic payments. Nope, sorry, I went back and checked my settings... Just what I thought, it was set for no automatic pulls against my account. Was told that I sent a thumbnail embedded in an email - $16! No warning, no nothing,'bang. Great looking stable but a highly questionable business model!

Tip for consumers:
Find another site....

Service
Value
Thumbnail of user marcl262
3 reviews
41 helpful votes
July 26th, 2021

The only people writing good reviews have NEVER meet one these women in real life as they dont exist! Trust me I have been to Ukraine 6 times and no every single they pull. Good luck if you think "your girl" is different.she's not! Just a good con artist!

Tip for consumers:
THESE GUYS ARE 100% THIEVS, LIARS AND THEIR ANTI SACM IS PURE MARKETING HYPE AND LIP SERVICE.. NO MATTER HOW MUCH PROOF YOU GIBE YIU WILL NEVER GET A REFUND... THEY SHOULD ALL BE IN JAIL INCLUDING THE SUPPORT TEAM

Products used:
Chat etc

Service
Value
Returns
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Dear Marc,

We are sorry to hear you feel that way.

Could you please clarify, which lady made you feel it that way about our platform? We allow only real people to be here, that is why your feedback is so valuable.

Thumbnail of user willb412
1 review
0 helpful votes
February 22nd, 2023

She is absolutely the sweetest person. I had a real connection with her from the first conversation and I was looking forward to getting to know her. She is downright perfect and can't wait to spend as much time with her as possible. I have tried other websites over the years and was close to giving up. I am so grateful that I stayed to meet the man I thought I would never find! Thank you very much!

Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Thank you for your kind feedback. It is a pleasure for us to make your every day on our site!

Thumbnail of user andrewz612
1 review
0 helpful votes
February 1st, 2024

I was on their site to help a women move to the usa because of her job so i was tryng to help her and i was spending a lot of money to talk to her. They made me a VIP and gave free bonus points to use their service camsahe wher i could talk to her as long as i wanted and it would cost anything. I tries using it 4 times and evry time is cost me $100 in time i called them and they mad eexcuses and credited me the money back after the third they told me it was their customer problem but I told them is this not your system. So the last time they did not credit me bak and cut me off the system and they would not let me use the system to talk o her now i am sure she is wondering whar happened to me because i can not help her any more. So i went to my bank and canclled the last charge and wrote a letter to the Attorney General of NY so we will see what happens

Tip for consumers:
no except the women that iwas helping I cant help any more and i feel terrible about that

Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Dear Andrew, thank you for leaving your comment. We are sorry about this situation, Free camshare can be used with a minimum of 200 bonus points, however, I understand that it unfortunately didn't work for you thus we are more than glad to offer other services which you may find helpful too, like online chats, call me or the newest options-audio messaging, they are way more cheaper and can help boost your communication with your matches. We would also like to get you through this issue and so we’d appreciate it if you could write back to us at support@anastasiadate.com.

Thumbnail of user conorf10
1 review
0 helpful votes
June 20th, 2019

I've been looking for a dating site where I could meet Russian women. It is a dream of my life to meet someone from that mysterious country. This website looks like a perfect place to start searching! I definitely will be checking out soon. AnastasiaDate looks really simple and nice.

Thumbnail of user gabrielp225
2 reviews
1 helpful vote
February 6th, 2023

Without this site I would not have found the woman of my dreams. I was very insecure when I came to this website to find someone, but it was really amazing how she appeared in my life. This is a best experience I've had is with a dating. At first I thought this site was too good to be true,was so happy when I discovered it is every bit as amazing as it claims to be. They have amazing customer support and the women are gorgeous,so far so great will update you further on the progress cause I have only been here 3 months. So far Keep up the good work Anastasiadate.

Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Dear Gabriel, Thank you for your kind feedback. Please share your success story with us at support@anastasiadate.com, We will be more than happy to hear the story for you!

Thumbnail of user haizeap
4 reviews
19 helpful votes
July 14th, 2023

It was pretty bad how they use my credit card charge w/out authorization, money is what they want nit when I asked them that Royer 66, is gay and live with his partner, no I'm looking bad, they are friends. Come on

Tip for consumers:
Please, visa, mastercard penpal stop supporting them,
What a laundry is that!!!

Service
Value
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Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Hello! We are terribly sorry that you have faced such an inconvenience. If you are receiving charges from us exactly every month, it could be that you have an active monthly membership with us. Please email us at support@anastasiadate.com so that we could look into your profile and provide assistance urgently.

Thumbnail of user rudyc23
1 review
0 helpful votes
May 31st, 2018

I had never previously used a dating service but upon seeing a commercial for Anastasiadate decided to give it a try. I went on a few dates with some very nice woman however there was no real sparks for the first few months however in my third month of using the site I was lucky enough to meet my perfect match. I cant begin to express my gratitude to Anastasiadate for providing this service and allowing me the opportunity to meet such a wonderful woman. I definitely recommend this site

Thumbnail of user noahp61
1 review
0 helpful votes
May 30th, 2020

Hi I am a happy user of Anastasiadate it is definitely the best dating site I know of and I have been signed up for several. There is a large selection of profiles, a good setup, I especially like that you can see that the recipient has read the message.

Thumbnail of user freddyd31
1 review
1 helpful vote
February 12th, 2022

360 Videos feature provides an impressive real world experience that gives you insight into a member's life where they live. Phone Reservation feature allows for conversations, even with those who don't speak fluent English, as there's a translator available. CamShare feature helps to establish trust by letting you have conversations with your lady via live video.

Service
Value

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From the business

AnastasiaDate continually strives to develop innovative communication technologies that inspire global connections and facilitate modern love in the modern world.

Business History

AnastasiaDate was one of the first companies to develop a platform designed to connect people from around the world and it remains at the forefront of its field, continually developing improved communication technologies that allow people to discover and enjoy the possibilities of an exciting, globally-interconnected future. The site now has over 20 million members, more than 80 million visitors annually and 1.5 million+ messages exchanged daily.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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2.6
1,274 reviews
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