AMIClubwear

They only sent 2 of the 4 items I ordered. 0 response from them when reaching out to their support email.

I have order from amiclubwear several times now, However the shoe size is not great any more. Placed an order the order was placed twice same items charged for twice. The costumer service is none unable to talk to any one to resolve matters. Looking at some of the reviews its apparent no ones checking.

I have been shopping here for a few years now. Generally, I've had a good experience, however, there are a few key things that continue to create frustration.

Positives:

Everything is very cute and generally of great quality! Even their own brand of shoes etc. are very well made and always look exactly as pictured.

They run some amazing sales, driven by coupon codes. At any given time it is not unusual to find a code for 55% off nearly everything on the site. If you sign up for their e-mails, you often will get codes for even more!

Once an order actually ships, it arrives pretty quickly.

Negatives:

Shipping is not cheap and, the only way to get free shipping is by spending a certain amount and then applying a coupon code. Generally this wouldn't be an issue except for the fact that doing so negates any large coupon code driven sales they are running (i. E. if you use a 55% off coupon code, and your cart is over $50 thus making you eligible for free shipping, you have to remove the 55% and thus probably are better off paying for shipping anyway).

Packaging can be a bit sketchy. I've had some cases where everything is packaged nicely into a cardboard box but, others where a box of shoes is put into a thin plastic mailing envelope, resulting in the box getting destroyed during shipping.

The timing to process and ship an order is extremely inconsistent. I've had orders that shipped the same/next day, and I've had orders that didn't ship until 6-7 days after they were placed.

Returns are processed relatively quickly but, you are responsible for return shipping. You also will not have original shipping charges refunded, nor do you have an option to get a refund to your form of payment. All returns are processed as a store credit only!

As the store sells multiple brands, sizes can be fairly inconsistent. A size 9 may be perfect in one shoe, but a size 10 needed just to get your foot into another.

Not the same company anymore. Clothes are way cheaper, shipping has increased over the last three years, nothing fits right anymore. Been buying from them since 2010 & not they teamed up with some cheap Chinese company. You can't return anything so you won't get your money back. Just avoid it.

Adorable and well made astronaut costume! I love the royal blue color. It has beautiful hints of purple too! I had to adjust the leg straps because the xs size was way too big! I am 5'2 and about 120 pounds. Loved the glasses too! I wish I could have found the silver thigh high boots to complete the look! Overall great, I would wear it again!

Purchased an item online for my wife although their website showed item was "delivered" we never received anything. All our packages are delivered to our front door, someone is always home, ring camera, surveillance cameras, guarantee package was not delivered. Inclusive, there was no tracking number nor would anyone answer the business phone or return phone call. Anyway, if you look on yelp or better business bureau website you'll see several similar complaints of charge, no item received despite company's claim, amongst others. This company appears to committing theft/fraud. Do not purchase from them.

Wish I had read the reviews for this company before purchasing. I wanted to cancel immediately after purchase, but could not get a timely response (took 6 days). When they did respond, by email, they had already shipped my order. Now I'm stuck with these poorly constructed bikinis. Yes, they were cheap... but it's the PRINCIPLE. If they are made this poorly, they shouldn't be sold at all! I'm so disappointed.

I don't know how to send a photo of my proof of purchase because I didn't get a proof of purchase or receipt of any kind in any of the packages they came in. All I got was what was online in my file with pictures of what I purchased and the amount paid for each item as well as order numbers. All the items I purchased were about $600 more or less that I'm unable to take a picture of. Thank you in advance for due diligence and I look forward to hearing from you as to how do you lies that amount of money on a purchase!

I purchased 3 items. 2 dresses and a lace teddy. 2 dresses are ok nothing special, very see through and one is cut weird. Lace teddy looks nothing like the picture and when I put it on I'm scared the lace will tear that's how cheap it is and it's COMPLETELY different to the picture. Spent $100 and waited over a month for items I won't wear. They don't even have company name tag or Washing instructions that's how cheap they are. Not cool AMIClubwear. Will post pic of lace teddy. What I ordered to what I got. Much better companies out there. Never again

Anyone who is interested in improving their shoe game should absolutely go to this store because not only do they sell shoes of a high quality, but also shoes that are very comfortable and very reasonably priced.

SCAM SCAM SCAM! DO NOT BUY FROM THIS COMPANY! BEWARE THEY ARE SCAMMERS!

If I could give Negative or zero stars I would!
I should have read the reviews! This company is a complete SCAM! I have called left several voices! Sent several emails! I HAVE GOTTEN NO RESPONSE BACK FROM THIS COMPANY! I PAID $50 for 2 day shipping! For an order total of $176 of swimsuits for my honeymoon! I am needing these by the end of next week and this company has not shipped my order and has not responded back to any of my calls or emails! DO NOT ORDER FROM THIS COMPANY THEY WILL STEAL YOUR MONEY! COMPLETE SCAM! FAKE COMPANY! I am REPORTING TO THE BETTER BUSINESS BUREAU AND TO EVERY SOCIAL MEDIA PLATFORM THERE IS TO WARN AS MANY PEOPLE AS I CAN ABOUT THE SCAM THAT IS THIS COMPANY! ALSO REPORTING TO GOOGLE TO GET THEM OFF THE INTERNET SO THAT THEY CAN NOT TAKE ADVANTAGE OF ANYMORE PEOPLE!

I have been a customer for AMI clubwear for over 15 years. But what I experienced last week was nothing like I have a experienced before with this company. I ordered four items and only received three. They telling me that I have all of my items. I have no reason to lie the item that is missing is a $10 dress why would I need to lie about a $10 dress. I've been emailing they telling me that they gonna get back to me I've been leaving voicemails no return. I'm just trying to get my money back on my dress. The quality and the clothes that AMI have now it's nothing like before they cheaply made they do a replica of outfits is that the authentic or original outfits which is a bother to me because before they had quality clothes. After I get the situation handled I will not purchase from this company again. I lovED AMI clubwear and used tell a lot of people about this company and I have spent a good amount of money in this company but after the situation I will not anymore

Never got my package delivered on the day and time it stamped that it was delivered I called customer service several times I've emailed several times haven't gotten and straight out answer and have not been able to get my money back this was the worst birthday ever because it was supposed to be a birthday gift to myself where I bought from them so yes they took my money and they never sent me my merchandise I will not even give them a rating but the site asked me to rate but they don't even deserve that star

Okay, I just got an email from the company today (4-17-17) that they will credit my account an additional $10 to help defray shipping costs related to my inquiry as to why I have to pay shipping costs twice (in other words, they did not ship my entire order and did give me store credit for what was missing from my order - my point was that if I spent that store credit, I would then have to pay shipping on the replacement order, when I had already paid shipping on the product that never arrived). So, at the end of the (long) day, I would have to say that they did what they could to make things right. Mind you, it was about 10 days of back and forth emails, at at one point I did threaten to contact their CEO directly (which I have done in the past with other companies), but, in all fairness, I feel compelled to update my rating to reflect the effort that they put out to make things right. Of course, it really never should have escalated to this point. Life is too short for this. Hope this helps.

I placed my order on October 8 for a Halloween costume that I will be needing for an upcoming event I have received no update for my order besides in staying in processing status! I contacted customer service via email phone and Instagram which they post daily on and still have not received any type of response. This is my first time ordering and I will never buy from here again! Order number ******* NEED UPDATE

I place a order with them in June for around 30 swimsuit! I paid for express shipping and it still took time ( there was no point of paying for it in the first place) then 2 swimsuit were missing from my order and I got 2 of them in the wrong size! I've been trying to contact them form3 weeks now and I still disnt got a reply! Horrible costumer service

I ordered a costume off the site about 2 weeks ago. They emailed me it was shipped but when I tracked it, it said it was going back to the sender. I emailed them asking why, no response. Then I got another email saying it was delivered to my home but instead it was delivered back to them. Sent another email if they were going to send it out again and still no response. I've been trying to contact customer service for the past week and no one answers the phone. I tried to reach out through Instagram and TikTok and no one answers. I just want my package.

I'm so sad because I'm a business owner so I definitely ordered in bulk and the items are nothing like they were displayed online. Please reconsider before ordering from this site. I have to now take a lost and be potentially embarrassed by my clientele and try to somehow tremendously discount this cheap looking mess. I tried on an item to see if it was as bad as it look. I wear a small and the item fit like a large. The large look like it fit small. Never again

Until one year ago amiclubwear was one of the top in quality, price and service.
Yet all now you can get is scam.
Very bad customer service. Phone never answer, emails never been replied to. No body to answer your questions or reply.
All orders comes missing items,
No tracking or shipping.
Last order All my shoes comes without boxes?!.
Order of 23 items. Came only 11 items, with no where to find someoone to talk to.
So bad. Better be away from it. Unless you want waste your money, Time, and no where or anyone to answer to you..

I ordered 3 or 4 costumes for Halloween on October 12th and still haven't received them or even an email saying they shipped. I'm sure they won't make it on time for when I need them. I have ordered before and the clothes are usually ok but they take soooo long to ship and give no updates. Cannot get ahold of customer service either.

Always great deals and style. I have shopped here or many years!. They do not disappoint! The shoes are so cute and unique!

I ordered two items and only received one, I have been trying to contact them with no success or correspondence. They do not respond to emails or answer phone calls.

I am so unhappy with my purchase. I have to warn other customers of how awful these swimsuits are. The quality is terrible, fabric so thin you can see through and the size "large" bottoms are so small they barely cover more than a thong. Complete false advertising! Worst quality bikinis I have ever seen.