• AmericanJeans.com

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Overview

AmericanJeans.com has a rating of 2 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. AmericanJeans.com ranks 61st among Jeans sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
How would you rate AmericanJeans.com?
Top Positive Review

“Best place to buy Levi's 501 jeans online!”

Jordan L.
11/13/16

I love this store. No other store has the choice that AmericanJeans.com has. The customer service is great too. I highly recommend this place if you love quality jeans.

Top Critical Review

“Ripoff - Do not buy from these folks.”

Aj S.
8/16/19

I ordered shorts from them and they advertised 3 to 8 business days for delivery. I contacted them through email for a shipping number. AmericanJeans never responded. I tried to contact them 4 time - no respond. I went to the FBI internet site and filed an internet Fraud report stating Americanjeans.com may be FRAUD site. I call my credit card company and told them AmericanJeans may be a FRAUD site. Next day I get a shipping email invoice. The items arrived. With all the hassle, I'm never using this site again. My advice - do not use them. I repeate do not use them.

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user ajs47
3 reviews
3 helpful votes
August 16th, 2019

I ordered shorts from them and they advertised 3 to 8 business days for delivery. I contacted them through email for a shipping number. AmericanJeans never responded. I tried to contact them 4 time - no respond. I went to the FBI internet site and filed an internet Fraud report stating Americanjeans.com may be FRAUD site. I call my credit card company and told them AmericanJeans may be a FRAUD site. Next day I get a shipping email invoice. The items arrived. With all the hassle, I'm never using this site again. My advice - do not use them. I repeate do not use them.

Tip for consumers:
If they give you issues report them to the FBI as a possible internet fraud

Service
Value
Shipping
Returns
Quality
Thumbnail of user namef2
1 review
1 helpful vote
September 11th, 2019

No delivery no answer to email.
Do not order anything from them.
I have contact them over site, from email no answer whatsoever.

Thumbnail of user alext89
1 review
2 helpful votes
April 4th, 2017

When I ordered my jeans American Jeans confirmed the style number matched the Levis number. What arrived was a completely different style and color number. This company is a RIP OFF. DO NOT deal with them unless you want to throw your money away!

Thumbnail of user alexeyb16
1 review
1 helpful vote
October 16th, 2018

2 items out of three (ordered and paid!) were received. Despite three requests to Contact-Us line, no response have been received throughout a month!

Thumbnail of user williamh202
1 review
2 helpful votes
December 13th, 2016

I ordered a pair of jeans based on the picture. They arrive different from picture. There response is you received the latest version of those jeans. They dont seem to care or see whats wrong with this. Be careful with this site. I would not recommend

Thumbnail of user jordanl28
1 review
2 helpful votes
November 13th, 2016

I love this store. No other store has the choice that AmericanJeans.com has. The customer service is great too. I highly recommend this place if you love quality jeans.

Thumbnail of user joep5
1 review
5 helpful votes
January 15th, 2011

This online store is a fraud. Don't waste your money. My order was never received. Buy from a legit store like Sheplers, Amazon, JC Penney, Macy's etc.

Thumbnail of user leeanneh
1 review
3 helpful votes
December 8th, 2015

Don't ever buy anything from americanjeans.com. You only stand about a 10% chance of receiving the jeans that you actually ordered. Customer service is non-existent and the likelihood that you will get your money back is slim to none. Stay away from these a--holes. Better prices on the same jeans can be found on ebay - usually with free shipping.

Thumbnail of user mem130
1 review
4 helpful votes
November 10th, 2016

I order a pair of my favorites Jean that were supposedly in stock. After two weeks I still had not received my jeans. I went online and the order status still indicated processing. I wrote them an email. Two days later I received a auto reply that the jeans are out of stock. Wish I found these reviews first

Thumbnail of user justinb67
1 review
3 helpful votes
March 5th, 2014

Terrible, sent me the wrong color jeans but continually denied it until i sent them photographic evidence and even then, no apology or any suggestion of a fix just asked for more photos.

Disengaged and arrogant.

Thumbnail of user blakea6
1 review
3 helpful votes
October 24th, 2016

I have had the same negative experience as others have written here. I had an old pair of Levi's jeans that I loved, but they were worn out and I needed a new pair. I was looking everywhere for them but could not find them anywhere. I finally found them on this website and was more than happy to pay their premium to get these jeans. I ordered two pair, only to receive a completely different product! The return policy on their website specifically says, "If we have inadvertently sent you incorrect or defective merchandise, we apologize. Please email us to arrange an RMA and obtain a USPS return shipping label, and you will not be charged for the shipping costs of replacement merchandise." So, I contact them and explained the problem. After getting no response the first time, I put in another request. Finally, several days later, they emailed me, only to say that the item they sent me is the new model. I then responded back, explaining that it does not match the description on their website, and that I spoke directly with Levi's and they informed me that the product that was shipped to me is a discontinued model, so how could they be the new model? I never received a response to that email or any of the other several emails I sent after that. I now have two pair of jeans that I don't want and don't fit me. This company screwed me out of over $100! Moral of the story is... DO NOT TRUST THIS COMPANY!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tutut
1 review
5 helpful votes
December 12th, 2013

Hello,
Let me post this message to alert users that americanjeans.com is not honest with its customers. I placed an order for a total of $ 149.82 in americanjeans.com October 14,2013. Since then I have never received anything! I contacted them to inform them of the problem and try to find a solution, but they never wanted to hear me. They tell me that La Poste has left me several notices of passing that my address is not good! This is absolutely false! I have the history of la Poste that signal to me that the day of the arrival of my package in my town that has been redirected At UPS Germany!
Americanjeans.com is a dishonest site and absolutely not respecting its customers! I advise you not to buy anything especially at home!

Thumbnail of user susanp70
39 reviews
74 helpful votes
September 6th, 2015

You have to wait for the sales, which id over all the major holidays, but they are great quality, and good prices with the sales. Good customer service, too.

Thumbnail of user jamesp7
1 review
1 helpful vote
July 1st, 2010

Love this store. Great selection of Levis jeans and Calvin Klein jeans. Good prices and fast shipping. I have been buying from these guys for about 10 years. How many Interent stores can you say that about!

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About the business

Levis 501 | Dickies | Calvin Klein Jeans | Dockers | Diesel | Levis Jeans 505 511 514 517 527 549 550 569 - American Jeans - CK Easy Fit: - Levis? Jeans Tommy Hilfiger Dockers? Le Tigre Nautica Lacoste T Shirts True Religion Mens Shorts Belts Ed H...

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