Allivet has the best prices bottom line.They carry everything we need and the customer service is really good. (in 33 reviews)
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Since I have geriatric animals, they are always in need of medications, many of the very costly. After a lot of research, I found Allivet to be a reputable pharmacy with amazingly low prices for the same products I was getting at my vet's office. In fact, I pay almost half the cost on their most expensive heart medicine. I am so thankful we discovered Allivet.
I tried everything from flea drops to dawn soap to chewable things to spraying my house anything recommend by the vets and nothing was helping I finally saw a commercial about bravecto chewable tabs and instantly the fleas were dying! And haven't came back my dogs have been flea free for 3 months now I'm never going back will always use this product! Thank you so much :)
New to Allivet and could not fault the customer service personnel. They are patient and very thorough. They go out of their way to achieve satisfaction for all. Lovely ladies. Thank you so much, as an International Customer I am thrilled with my products, communication and turn around time, simply brilliant.
purchased an Alpha Trak that did not work. when I tried to call I waited 20 minutes on the phone just to get a message to "leave a message". NO. message box is full, goodby".
NOT SURE IF MY REVIEW MADE IT BUT VERY POOR BUSINESS FROM THIS COMPANY. LONG STORY SHORT I BOUGHT THREE ITEMS AND PAID FOR OVERNIGHT SHIP AND ONLY TWO OF THE ITEMS MADE IT. AFTER OVER AN HOUR ON THE PHONE THEY SAID THEY WOULD SHIP THE ITEM TO ME. WHEN YOU HAVE A SICK PET AND COUNT ON THE PRODUCTS TO BE THERE FOR THEM AND THEY ARE NOT .... ITS PRETTY BAD AND ON TOP OF THAT ALLIVET WONT MAKE IT RIGHT WITH THE CUSTOMER??? BAD BUSINESS ON THEIR PART NOT A GOOD WAY TO GET REPEAT CUSTOMERS. I FOR ONE WILL NEVER DO BUSINESS WITH ALLIVET EVER AGAIN AND I WILL USE EVERY SOCIAL MEDIA SITE TO LET EVERYONE WITH PETS NOT TO DO BUSINESS WITH ALLIVET. LETS SEE IF THE REST OF MY PRODUCT COMES IN TWO DAYS? I'M STILL GOING TO BLOW YOUR COMPANY UP ON SOCIAL MEDIA FOR BAD BUSINESS.
My experience related to shipping was NOT a good one. I had my order shipped to a PO Box. Unfortunately, the people in shipping were NOT paying attention to the "ship to" address as they shipped my package via FedEx which DOES NOT deliver to a PO Box and thus creating an issue for me in trying to get the package delivered to my home address. After several calls to FedEx was able to get this resolved. SHIPPING DEPT please pay MORE ATTENTION to the shipping address in the future should Allivet want to continue to receive my business. I am a FIRST TIME customer
My husband and I have many pets, 3 cats, 7 dogs 4 horses and 22 chickens. Some of those are rescues. My hubby is retired and due to my health am on disability. We strive to care for our animals as we would a human member of our family. I have a couple of aged dogs, one being my Lab tar who is 17 and is in the midst of having congestive heart failure. Purchasing her medication from my local very was very expensive. I found Allivet while searching on line and can purchase all 3 medications cheaper that I could purchase one from the vet. This has benefited both my husband and my lab tremendously. Thank you guys so much for having reasonable prices and quick shipping. We will continue to use you guys as our pet pharmacy! Thanks you for helping us to take paramount care of our fur babies!
Update: I was able to put the pills in the blender and pulverize them. Now, however, I have to guess at the dosage. I just put a bit in with kitten milk and squirt it in his mouth.
I ordered DL-Methionine for a cat with urinary tract issues, and the product was listed to be used for a cat. When I opened the bottle I found out the pills are way too large for any cat to swallow, even if divided which doesn't work well on these. Allivet will not take anything back that is opened. However, had they described the product accurately, I would not have ordered them. There was no way to know they incorrectly described the product until I opened the bottle so now I am out $34.
Products always ship within 1 week or less and for free. Allivet has very competitive prices. I have not found anyone less than Allivet. Working in the veterinary field I definitely know a good deal when I see it. Pet medications are expensive in general. I highly recommend Allivet. My pets are happy, healthy felines.
I really appreciate this company very much because they keep their prices the same and don't hike up the price all the time like so many do. I need to find a good, less expensive option for my dog's medicines because our girl has to take so many and it is very hard to afford. Keeping her healthy and happy as long as possible is supremely important to us without going broke doing it. Please keep this in mind when you think about raising prices because it makes the difference in their quality of life and how long they live. Allivet is fast too which is important when you are talking about medicine!
This company is a horrible. Please stay away from them, do not order product, You will lose your money as I did. They tell you product being ship but actually never send it.
This was my first time ordering from Allivet, and I was quite impressed! They have affordable prices, and I was not expecting my order to be shipped overnight. But there it was, sitting on my doorstep the next day! And they shipped it out within just a couple hours of me completing my order. Great experience!
Terrible experience! I was promised a refund the same day I called to report the mistake with shipping and still no money has been returned. All I want is my money for half my order they failed to ship. So far no money and only a hassle and lies! I will file a report with the attorney generals office for fraud if I don't see my money by Monday. Be careful with these people.
I had questions about frequency of orders, so I called their site. The guy was the dumbest human I've talked to in ages, but somehow took all my info and said it was set to go. When no pkg arrived, I called and was told they had NO record of my order. I insisted the meds be sent ASAP expedited mail at no extra charge to me (she wanted an extra $14 or so to ship quickly!). She actually said she'd have to check the recording - not to retrain her staff, but to VERIFY MY insistence that I had made this call! Talk about insulting! She did finally OK the shipment, but it arrived late, of course, while I paid an outrageous price for an in-town pickup to tide us over. DON'T ORDER FROM THEM. There are plenty of other online sites that could not be as unpleasant and incompetent as Allivet.
I placed an order for 6 bottles of medication containing 100 tablets each. The manufacturers bottle is what is represented on their site. I paid $14.95 for 2nd day shipping. What arrived was 6 tablets - not 600 - in a generic brown pharmaceutical bottle. After arguing with them for 2 days they finally agreed it was their mistake not mine, but they refused to refund my shipping cost. Although they agreed to ship me the medication in the manufacturer's bottle, what I finally received was another generic brown plastic bottle that is not air tight (a requirement for acidifier tablets). There is no way for me to verify that these really came from the manufacturer, and I'm tired of fighting with them. Their CS Department is filled with foreign speaking reps who read from a script and have poor comprehension and communication skills. I would NEVER recommend Allivet to anyone - they simply cannot be trusted.
Tip for consumers: The pharmacy does supposedly sells authentic medication in the manufacturers bottle - that's what they feature on their site. But that is not what they ship. Bait and switch, since there is no way for the consumer to verify that the medications are legitimate.Ask Mary about Allivet
Allivet after I told them I canceled my order went ahead and shipped it anyways so now I'm stuck with an order that is non ~ returnable,I'm not paying for something I canceled,the guy I spoke with 4 days ago (Friday) had a snarky attitude when I told him I didnt want the order to go through and he basically told me too bad,we're shipping it anyway,this company has the worst customer service and I suspect their calling center is made up of foreigners since the 2 people I spoke with have thick accents so now wot the hell do I do,I called my bank and had them freeze my acct so Allivet cannot charge me for something I no longer wanted,oie!
I can't really complain about their prices; however their shipping is awful slow. I used to receive my orders within 2-3 days. They have recently changed to DHL shipping, and it now takes almost 10 days for an order to arrive.
When it came to finalizing my order the site could not do it...It was a very large order and it just froze up.
I called Customer Service got it finalized with a copy coming to me.
Twenty minutes later they raised the price and sent me another finalized order copy.
Have e-mailed them daily and called them asking how they could do that? And gotten horrible results with no satisfactory reduction even though I have copies and time and they just have still not answered my e-mails.
I spend in the year nearly $4,000 a year with them and this is how they treat me.
You decide how you want to be treated.
Finally received a phone call from Mgmnt at Allivet ....After making my Reviews public.
Problem was resolved by providing me a credit for the overage given on Receipt #2 one sent after initial finalized bill.
All this could have been avoided if they had just honored their original Finalized Price.
I have always had excellent service with your company. I spoke last with Nadia, and she was terrific.Even said to say hi to mollie(my dog) Thanks for being so helpful and prompt. I will tell all who have pets to use your company.
Thanks so much,
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About Allivet (from the business)
On September 23, 2011 Allivet earned the Veterinary-Verified Internet Pharmacy Practice Sites (CM) accreditation through the National Association of Boards of Pharmacy® (NABP®). Allivet successfully completed the rigorous accreditation process by demonstrating the professional operations of the pharmacy, including the maintenance of policies and procedures that protect the veterinarian-client-patient relationship, ensure the appropriate handling of prescription medications, provide appropriate medication information, and ensure quality pharmacy practices are continuously offered to our clients.
On October 1, 2013 Allivet was awarded the Bizrate Circle of Excellence, one of the largest sources of consumer-generated reviews of online retailers in the United States. The award recognizes retailers that received outstanding online customer satisfaction ratings in each of seven key satisfaction indicators throughout a one-year period, as rated by their own, verified customers. Earning the Bizrate Circle of Excellence Award signifies a retailer’s unwavering commitment to its customer’s satisfaction.
On Dec 12, 2013 Allivet was selected to join the Google Trusted Store program. The Google Trusted Store badge is awarded to ecommerce sites that demonstrate a track record of on time shipping and excellent customer service.
Keeping customers and their companions animals in mind, Allivet strives to provide the highest quality products at the lowest prices.