Just wanted to share an experience i had. I used to be plagued by mouth ulcers. I bought aftazen a first time to try it. It worked for me very well and then i placed a second order of 3 pots. But when i received the parcel, there was only one pot instead of three. I contacted them to claim the 2 missing pots and explained that I had to leave soon on holiday. They responded quickly and 3 days later i received the 2 pots by UPS. Great!