AES Modules

I called to get information on a price for a control module. Andy and Chris answered two separate calls and did not let me even finish a sentence before transferring me to customer service. After the second transfer I spoke with a rude customer service supervisor after asking to speak to the sales manager who hung up on. This company wants to do business? If I were you I would not even bother to dial the number!

When you send in the module they need to repair, they will transfer you to another person that will give you the wrong findings (they test it, its good, but the second person will say it has too much damage to be repaired so you have an option to buy a refurbished one doubling what you paid without telling you that there nothing wrong with it) so you will have to buy another one, BASICALLY A SCAM.

Sent the module in to be checked out repaired, was quoted a price of $160, I got a phone call a few days later, it was gonna be another additional $500. Receive the module back after one month, installed in car with the same problem. Tried for three weeks to get a return call. Finally sent it Back in I have not received it back yet. Customer service sucks, and I don't believe there was anything repaired on my module. This is been a three month ordeal.My advice is do not waste your time or money with this company. Will update if I ever get my Module back

AES Modules SCAM REPAIR COMPANY NEVER SEND ANYTHING TO THIS GUYS.
AGREED WITH THIS GUY NAMED MARK WHO WAS INITIALLY VERY RUDE, THAT HE IS GOING TO FIX PARTICULAR PROBLEM ABS MODULE THAT WAS DIAGNOSED BY MY MECHANIC.THE PART WAS THERE FOR MORE THAN ONE WEEK THIS MARK NEVER CALLED ME BACK. I HAD TO CALL MANY TIMES TO MARK AND HE NEVER CALLED ME BACK. NOW I JUST FOUND OUT THEY NOT TO BE ABLE TO FIX IT, AND NOT RETURNING MY MONEY BACK. I AM TAKING THIS SCAM ARTISTS TO THE COURT AND LET THEM PAY MY LAWYERS FEE.

Sent in a bcm that was acting up. Adam called and said 349.00 to fix it. Oh the a few days later he ads with all the sorrow a slimy thief can muster " your is all messed up we need 170 more. It will be done in 5 days. Its been 3 weeks. Stay away from them!

As always this time they will treat my right. What a joke, on me that is after using AES for the 3turd time I get the shaft again. It is not Adam's fault AES is out to screw you. They are professionals at it, enjoy my $126.35 have lunch on me.

Horrible horrible horrible hortible horrible horrible horrible hortible horribbbbbbbnbnn.le horrrrrrrrrrrrrrrrrrrrrrrrble

Modules Experts/ AES Modules / Nationwide Wholesalers
Modules Experts, AES Modules, Nationwide parts wholesaler - this company is a farse. We sent a complete ABS module to them to have repaired - quoted $217 for the repairs only to have to call them back on the date we were supposed to receive the repaired ABS module back in house for our repair job to be completed - to find out that the technician supposedly had just finished the inspection and stated our ABS module was not repairable. Chris C then stated that they had one readily available in stock that they could ship out to us and it would be an additional $199 - due to the fact we could not find one anywhere else and they stated they had it in stock we ordered it. We were supposed to have the part in the following Monday - only for it to arrive on Thursday. But not after contacting their company to ask for help in locating our part as it did not arrive per the date we were notified - i spoke with a young lady - one of the worst customer service representative I have spoken to in my 30 plus years in business. Then when we finally received the "remanufactured ABS Module" it did not come with the bracket to install. I then contacted them back and stated we did not receive the unrepairable ABS module that we shipped to them back in house - The VERY RUDE customer service representative then told me that they do not ship "OUR" part back unless requested - NEVER HEARD OF SUCH! The customer service representative hung up on me. RUDE RUDE! Called back and asked to speak to the sales manager - a lady named Amber was on the phone and she said how can i Help you - i said i needed to speak with the Sales Manager - I said are you the sales manager - she said yes a manger but not the sales manager as they were not available - went through the whole long story with her - and she basically said that we could send them a shipping label and they would ship OUR ABS module back to us - at that point I was so frustrated - i said thank you and hung up - PLEASE STEER CLEAR OF THESE COMPANIES when you are looking for a module repair facility! Hope this helps someone out there! Sincerely - Extremely frustrated!

Just dropped off pcm. Good prices and it was easy and friendly. Hoping they can fix it for my old goat ram 4x4 v10..

ON 9 24 2019 MY COMPANY PURCHASED A BODY CONTROL MODULE OVER THE PHONE BY CREDIT CARD IN FULL AND WAS TOLD TO RECEIVE IT BY 10 1 2019 WELL 10 2 2019 CALLED THE AES OF JACKSONVILLE AND ANDY EXT 5402 SAID THAT THE WAREHOUSE DROPPED THE BALL? WHAT THE HECK? THEN PRECEDES TO TELL ME THE IT WILL BE ANOTHER 5 DAYS BEFORE I WILL RECEIVE THE BODY CONTROL MODULE. SO I ASKED TO SPEAK TO A MANAGER AND WAS TOLD THAT DARELL WILL CALL BE BACK. 4 HOURS LATER NO CALL SO I CALLED BACK AND ASKED FOR THE MANAGER AGAIN AND WAS TOLD HE IS ON THE ROAD. WOW SO A FEW MINUTES LATER DARELL CALLS ME AND TELLS ME THAT THEY CANNOT GET ME THE MODULE TILL THEY GET ONE ON HAND AND REBUILD IT THEN SEND IT OUT TO ME (SHADY). SO I ASKED HOW IS THAT POSSIBLE WHEN I WAS TOLD THAT IT WAS ON THERE SELF READY TO BE SHIPPED OUT TO ME THE DAY I ORDERED IT. (VERY SHADY) SO AT THIS TIME I ASKED AGAIN WHY CANT I GET THE MODULE OVERNIGHTED TO ME AND AT THIS TIME U CAN HERE THE FRUSTRATION IS HIS VOICE AND TELLS ME THATS OK WE WILL REFUND YOUR MONEY AND DONT CALL US AGAIN, SO THEN I CALL THE COMPANY BACK TO FIND OUT WHEN THE REFUND WILL BE RETURNED BACK TO MY COMPANY AND MY COMPANY PHONE NUMBER IS BEING BLOCKED BY THEM. IF U DEAL WITH THEM GOOD LUCK BUT I CONTACTING BBB IN THERE AREA AND FILING A COMPLAINT

If there were a zero rating that's what I would give them. THIEVES!

As most repair shop I think, They will guaranty that most of the time they will fix it, so you will go with that option, when you send in the module they need to repair, they will transfer you to another person that will give you the wrong findings (they test it, its good, but the second person will say it has too much damage to be repaired so you have an option to buy a refurbished one doubling what you paid without telling you that there nothing wrong with it) so you will have to buy another one, BASICALLY A SCAM.