Needed to cancel an order; contacted customer service and in just a few minutes it was taken care of! (in 175 reviews)
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It came quickly and on time as promised, the people were lovely, and I didn't feel like I would have to spend half a paycheck to get a decent set. I love that the sets come together, and when your order arrives it comes all wrapped in tissue paper and in its own little box. It was the cutest presentation and best experience ive ever had purchasing underwear online. I can't wait to do business with them again!! Thank you Adore Me!
The material is very low quality. The box it comes in is low quality. I had to pay a fee to return it. I also had to wait on hold for 30 minutes before getting in touch with a customer service agent.
Tip for consumers: Do not waste your time on buying from this website.Ask Leslie about AdoreMe
Never received shipmrt. Took an hour to reach customer service. They told me they ran out of the size and tried to contact me. Never got that call asked for a refund and cancellation of VIP membership. I was excited to try the cute bra and panty seta, but such a disappointment.
I have been ordering products for my wife as a VIP member for over a year. Almost everything fit perfectly and we were very happy, until.....we had to get in contact with them regarding a delayed shipment. I had ordered some product for her birthday, ordered it in plenty of time and paid $26.02 for GUARANTEED 3 DAY SHIPPING. When the product did not show up in time, I requested a refund of just the shipping charges. After a number of email exchanges, I was told they would not refund the shipping and that I had to call their call center. After trying 7 times to get through, I gave up. If you never have to contact them, they are fine, but if you need to speak to someone, good luck.
This experience has been the best! The bras are super cute and sexy, the tightness could be worked on to be more flexible and same with the panties but they are to cute I can deal with it. It was worth it and I am enjoying all the great sales! Thank you so much for opening my eyes to this experience!
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About AdoreMe (from the business)
Our Story: http://www.adoreme.com/our_story.html
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