Needed to cancel an order; contacted customer service and in just a few minutes it was taken care of! (in 180 reviews)
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Every piece of lingerie i've gotten from Adore Me has been such high quality and so comfortable. Their shipping is fast and prices are very reasonable, compared to the competition. I try to reccomend the site to as many people as i can. Luckily i havent had to contact customer support yet but from reviews that talk about it, i assume that they are all very nice and cooperative.
The item I ordered looked very cheap and was very poor quality. I called customer service after another order was placed without my permission and was insulted by the customer service rep. She actually said "I'm sorry you can't read" and called me other names I won't mention. She told me it was impossible to delete my information from their system and that they would always have my credit card Info on file. Extremely shady company.
I am apt to think that the great reviews on this page are from employees. My daughter canceled her subscription in November and has still been charged. I was there when my daughter canceled so I called today to get it taken care of. The customer service rep was rude and VERY unhelpful. I was told that my daughter didn't cancel but for my inconvenience they would refund 1 month back to her. Not acceptable. I was there when it was canceled and heard the conversation, this customer service rep immediately placed blame on a customer instead of an employee error. I asked to speak to management and was miraculously told that I would receive a refund for 2 months. Again, not acceptable. They have deducted my daughters account for 4 months not 2. When I again asked to speak to a manager I was told that she was BUSY and I didn't have a right to talk to her. Will definitely warn others about your bad business practices. First thing people learn in business is to take care of their customers. Your business RIPS THEM OFF! Tried to find a corporate number and it goes to a full mailbox. BUYER BEWARE! Check into businesses before you buy from them. If it is to good to be true then it's not true. Go to VS for your lingerie needs.
I love you awesome quality and the fast shipping..
I absolutely love this website! For a small girl with bigger boobs, they have bras that fit me perfectly! I love all of AdoreMe's inventory! The reviews for products are dead on and the 3-5 day shipping hasn't disappointed me! I also love the rewards program! Can't wait to get my free set! I will be using this website for now on!
First off... obviously all of the reviews are from the scam artist that creates Adore Me because none of them review anything else but... and From my personal experience there is no timely shipping. I ordered something over a month ago and never received anything. The site won't give me a tracking number and every time I call it says there's a 15 minute or more wait to speak with someone.
I am so happy to be able to wear a beautiful bra and panties set! It's so hard to find bigger size bras that are pretty, now that I have found Adore Me, I will never shop anywhere else for them. I love how comfortable they are too! I am a 36G.
I used to be an avid and devoted VS shopper, but after finding AdoreMe.com I never went back to that pink striped store! The quality of AdoreMe's product is beyond words. Such high quality that lasts through multiple washer/dryer trips and is so sexy. The pricing is awesome and their VIP program with their buy 5 get 1 free it keeps me coming back for more. Returns and exchanges are a breeze as well! Great customer service and I'm telling everyone I know!
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About AdoreMe (from the business)
Our Story: http://www.adoreme.com/our_story.html
How The Membership Works: http://www.adoreme.com/how_it_works
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