Needed to cancel an order; contacted customer service and in just a few minutes it was taken care of! (in 187 reviews)
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VIP membership is great deal, without a stress of obligation to have to spend money every month. Website is easy to browse and shop. Freebie is also a wonderful addition :) I love receiving my order in a cute box and I look forward my next purchase.
Adore me always always always arrives on time and super fast. Love the quality and details of all the bras especially for the very reasonable price. So glad I came across adore me and now I will forever be a life long customer. Just overall very pleased and happy. My husband is too!!! (Wink wink)
I Iove the idea of adoreme, but I'm not at all happy with their service .
I waited 12 business without receiving my item when I emailed them they told me to waiting till 14 days . On the 14th day I got an emailing saying my item had been shipped back due to wrong address.
My address was 100 percent correct, I have lived in the same place for 2 years and this house is over 50 years old . Also their tracking still said the item was leaving the warehouse .
I called customer care to cancel my VIP and ask for a refund on my purchase.
I was advised that they cancelled the VIP and put through a refund request .
I was advised I would receive an email confirmation . I have not receive this .
My account still says VIP active and I haven't received my refund .
I really thought this was going to be a great experience and now I'm fighting with the company just to get out of the membership and get my refund
I received a partial credit back for my purchase minus a $5.95 restocking fee for an item I never saw. This company is Corrupt, please avoid at all cost
Do not buy from adore me. I made a one time purchase as their ad said you get your first set for $25. I was happy about this and pleased with my item. A year later I logged back onto the site to find I was a "VIP" member (which I was never told about), and I had $500 of instore credit which was stolen from my bank account in monthly payments. I called furious to find they would not refund any of my money. Long story short, they are crooks. DO NOT BUY FROM THEM. Do not become a VIP member, as they literally steal from you. That's $500 I will not ever see again.
This service is a total scam. They take money out of your account every month without your consent and claim that it will be store credit...so I wonder why I have 0.00 dollars in store credit after they took money out of my account four months in a row? Also, they don't let you cancel your account without calling their customer service line. Even then, you sit for 20 minutes waiting for them to pick up and they never do. Really, really displeased with Adore Me and will never sign up for something like that again.
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About AdoreMe (from the business)
Our Story: http://www.adoreme.com/our_story.html
How The Membership Works: http://www.adoreme.com/how_it_works
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