1800GotJunk

While the price point took me by surprise, I found 1800GotJunk to be competitive in their pricing structure to other similar businesses. What I appreciated about my experience with them, was the timeliness, courtesy, professionalism, and speed of the employees that came to represent the company. They were simply nice young men! I would recommend this company. I gave them 4 stars simply because of the pricing. I feel that it could be a bit out of reach for many casual consumers.

Both Nate and Brett called today to keep me frequently informed of when they would be arriving. Once here I showed them the 4 furniture pieces that I needed removed. An estimated quote was given, they got everything out in 20 minutes and he actual quote was less. Both friendly, professional and accommodating. I was happy to give them a tip and I highly recommend their services. Now our basement is much clearer - thank you soon much!

NO SHOW FOR 1 800 GOT JUNK. I set up an appointment time with 1 800 Got Junk. They phoned & text me at the beginning of my appointment to say they are coming. The driver called a little while later saying they would be here in the next hour. Waited & waited & they never showed up. They wasted my time. I still got my junk: (

Terrible company to hire or work with. Here are all the secrets they don't want you to know. Their call center is located in Canada and the representatives tell you low prices and entice you with free estimates so they can arrive at your home and once there, truck team members make up their own price and are instructed to charge as much as possible for daily revenue goals and also profit sharing reasons. Secondly, you are given a 2 hr window for your appointment but might end up waiting around all day as drivers could care less about when they arrive at a job. Thirdly, nothing is donated or recycled as they claim in their website. They dump 95% of items in the landfill and sell the other 5% to thrift shops. Fourth, they pay minimum wage and hire 95% of people that were just released from prison with dangerous felonies and/or are on parole. Be very careful who you let in your home as they are known to steal and rob. The motto is we will make our money one way or another. Fifth, the price is suppose to be based on how much space you take up in the truck but their truck often times has items already in it or is filled with garbage bins, dollies, ladders, and other items they use to fluff up the truck. If you can look at the truck from a overhead view through a window or by climbing up on a truck you will see all the empty space you are paying for. Sixth, the company will always try to tact on extra fees when they are not necessary or are explained. Labor fees, bed load fees, and even additional extra time fees are all ploys they use to bump up the price. Save your money and time and do your research and pick a company that will charge a lot less and do the same job.

James and Dylan were very professional and friendly! They picked up items from my home on Tues. Nov. 7th 2023. It was a blessing to get a company with good customer service!

Terrible terrible terrible. Beware… cuz you got junk, but they got tricks. You'll never get a quote, but you'll get duped.

Charge me over $600 for a small job, and left a lot of garbage on site which I had to clean off myself after they left. Never using them again.

I just want to make sure I let the company know of the 2 guys Comrade M. And Kevin M. Sent for my removal. They were professional, respectful and efficient in removing my things. They explained the cost up front and took care when extracting from my property. I will definitely recommend as well as use your services again. I had some bulky stuff and the price was reasonable.
Thanks a grateful customer

Submitted a same day pickup for a broken television. He called to confirm and told me that he thought he'd be there at the end of the allotted time. Showed up exactly when he said he would. Very professional and courteous. Immediately gave me a quote and, when I agreed, took the television. Super easy to work with and the entire process was short and efficient. Would 100% use them again.

Totally unethical service. These guys visited my house. Looked at the garbage and quoted price of $478. I said OK and they started moving the garbage. They stopped half the way and demanded that I should pay $538 to move the remaining garbage. Unethical and unacceptable. They didn't wear a mask and don't know whether they are fully vaccinated. Not trustworthy and unethical behavior.

They should have an option of a negative 5 star review if so, this company would be in front. I recently scheduled an appointment and opted to gain insight on pricing. She informed me that they charge by how much of the truck is filled. The manager and his aid arrive and proceeded to tell me that a couch, loveseat, a bed with frame and box springs, 2 dressers, one coffee table and 2 end tables would fill the complete truck and the price would be over $7,000 and if they have to return it'll be an additional $3,500. I respectfully declined their services stating that in Baltimore the fee for bulk disposal is between $100 to $200 fee. The manager's aid kept asking me to quote him a price that I'm comfortable with, and I chose not to do so. If anyone asks this of me, that lets me know the prices are bogus. This business is a total scam. You're better off working with people within your city or state because these people are vultures.

Sam and TJ were great, hardworking, very friendly and cooperative people. Worked very hard and I thought well organized,quick and efficient. How fortunate I was to acquire these two fine individuals to do the work. Extremely satisfied and would recommend anyone to this company. Even the lady who answered the phone and set up the work schedule was prompt and courteous and I got to talk to a real person, not a machine!

Within 24 two very professional young men James and Jerry out of Savannah picked up my couch. They kept me informed on arrival, were very carefully removing the item and the price was reasonable. Would definitely use again.
Thank you

They came and began to fill the truck than told me they could not continue due to bugs; even the items in the yard that had been left there they did not take. But charged me for a partial truck. When they came back they said the truck was full but when I checked it did not look full to me. It cost me $1,000.00 and they took very little and it seem to be a struggle to get them to do the job they advertised. What a waste of money.

The team called at the beginning of arrival window, arrived within stated time. Got to work right away.

We were highly delighted with our team of guys. Horace and Daniel. Hard, awesome, fast workers. We had a tenant in our house that left a humongous amount of junk and trash. But this team of guys cleared it all out. Inside and out less than 3 hours. Im talking a lot of furniture, mattresses, tv, printers, 2 washers and dryer, clothes, pool table, yard furniture, numerous un no amounts of household trash. 5 refrigerators, 3 vacuum cleaners. The list goes on. We appreciate all their HELP! They are awesome, if ever the need should come up. We would not use anyone else!
Bill and Sheena

I had the most genuine experience from Audel and Emanuel. I am in Massachusetts right now and I am moving to New Jersey in the next three days. They were fast, professional, personable, and first and foremost efficient people. We're thankful for your service and for everything you did for us. God bless you

Mom was wanting to get rid of stuff and called 1-800- got junk. They arrived Tuesday, all I will say is They left without any junk! We decided NOT TO USE their services based off their lack of professionalism and trying to make money off my mom- until I stepped in and that was the end of that.

What was funny was JD junk just left and said they had to go to another client after moms because they canceled with 1-800-got junk as well….I couldn't imagine why!

Pat and Mike were great! Very professional, loaded my junk quickly all I did was point. My family and I always call 1 800 JUNK for all our junk needs. What I like most is they are always consistent.

I first used the Junk Guys when they were new in town. Yes it has been a few years. At that time my crew was fair, friendly, helpful. After today I realize, like most businesses which experience a few years of success, are nothing more than a racket. Super inflated price for minimal work (20 mins?), sullen, superior workers, and to top it off, the dreaded tip screen. Why do I have to tip you for doing your job? Yes, I did agree, I did pay. I think I was in shock, disconnected as to how such a lovely service, once upon a time, turned into another grabbing con. PI am in Tucson, AZ. Do yourself a favor. Find a guy with a trailer or do it yourself.

So we just had the 1-800 got junk come to our home and remove a whole truck worth of crap for $700 plus tax worth every penny Jenny and John were the most amazing helpful considerate not judgmental people that would just come in and grab it they were quick efficient anything we wanted they helped us they put things to the curb I can't say enough good things about Jenny and John who were at our house today April 13th it was an amazing experience and now our costs for moving her gone down by half so thank you again for this wonderful company I will definitely use you again in the near future
Tanya Kottaris
Sharon Annis

Today I called 1-888-got-junk and booked a pick up garbage service. Mark and Adrian were assigned to remove my junks. They called in the morning and gave me exact time for their arrival for removing the junks. They showed up on time and removed all the junks. They were very friendly and professional. Their price was fair and reasonable. Their work was very clean. I am very happy with their service and definitely will recommend them to my friends.

I'm incredibly impressed with my experience with 1-800 Got Junk. They were so kind about rescheduling last minute due to a family issue popping up then arrived 20 minutes EARLIER than the earliest time window they'd given (and called to give me a heads up that they'd be early, asking if that was okay). Christian and De'Andre were polite, friendly, and efficient. Everything was packed up in less than 30 minutes and they even managed to fit it into the smallest space they'd quoted. I highly, highly recommend this company and will absolutely be using them in the future!