• Ancestry.co.uk

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Overview

Ancestry.co.uk has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Ancestry.co.uk ranks 38th among Genealogy sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Ancestry.co.uk?
Top Critical Review

“Beware of the "free" trial. Do not give this company your bank details.”

Kim B.
8/9/23

Cancelled my free trial after 6 days. Now I find ancestry.co.uk have taken a whopping £69.99 from my account without my permission. When you try to complain you get a"bot" which just sends you around circles and trying contact them by phone is impossible. Of course, they are going to make it all as difficult as possible. They, of course, claim they have no record of your cancellation. Do not give these scammers your bank details. Apparently this deception is common practice on their part. Check out their reviews on Trustpilot. This type of deceit should be against the law.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user mikeb1606
3 reviews
0 helpful votes
May 14th, 2023

I am a Bowen and for the last year i come across Bowens in my tree from the same family and everytime i nmake a connection its no thats not your family when it blatently is, they have had me thinking i have another family name of Thomas but thats not true its only on the female side but they are saying its my main name, but its not. Ancestry is a scam website,, they take your money and only do half the job. Colin Michael Bowen

Products used:
dna kit

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimbromage
1 review
0 helpful votes
August 9th, 2023

Cancelled my free trial after 6 days. Now I find ancestry.co.uk have taken a whopping £69.99 from my account without my permission. When you try to complain you get a"bot" which just sends you around circles and trying contact them by phone is impossible. Of course, they are going to make it all as difficult as possible. They, of course, claim they have no record of your cancellation. Do not give these scammers your bank details. Apparently this deception is common practice on their part. Check out their reviews on Trustpilot. This type of deceit should be against the law.

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