Conversation about Ideeli.com

What should i do if the bag i bought from Ideeli was fake? The company said it is real, how can i prove it?

Hi,

My name is Aric and I work with ideeli. We work directly with each designer and brand representative to ensure that all of the products we sell are 100% authentic. We would never sell counterfeit items. Audrey, I have sent you a direct message asking you to please send me the information regarding your order so I can look into your claim. Thank You.

is this site any good? i want to know before i spend and get scammed

I was just in the process of placing an order with ideeli when my sister came across this site and told me to check it out before I pay for my items.
I'm glad I did, i'm sorry about what happened to everyone here but i'm glad i read the reviews 1st. i'm definately not going to be placing any orders with ideeli. does anyone know of any trust -worthy websites that sells name brands or cheap like ideeli claims? if u do, please let me know it would b greatly appreciated...thanks

Ideeli and Rue La La are the only sites I have actually gotten my packages from timely. I ordered from Hautelook.com about a month ago and my package has yet to even ship (when on their website it states they will ship 10 days after purchase). Ideeli states on their website they will not ship for 3-4 weeks after purchase and I got my item 7 business days later. I liked doing business with them personally. I think people just don't read carefully where it states they will not send for 3-4 weeks plus anout 7-10 business days for shipping.

Thanks for the response D M, I'll have a look at the other site

Actually, Ideeli's "shipping procedure" states - We may take up to 10 business days from the close of a sale to ship. UPS ground, our usual delivery service, takes from 5 to 7 business days to reach you in the continental US, and longer for AK and HI. Once we ship your item, we will send you an email with your UPS tracking number. Please don't contact us to find out what your tracking number is until at least ten (10) days after a sale ends.

I've been waiting more than 3 weeks for one item, $11 for shipping. More expensive than Nordstrom and Bloomingdale's standard (1-6day) shipping for similarly priced items. RIP OFF!

the shipping is flat rate and covers an unlimited number of items. I try to order at least 2 and that makes for a good deal. Ideeli sends you a hangar for your clothes, plastic cover, additional wrapping paper, and a good size box. I have my own business and it costs to ship. all that packaging has to be purchased from a third party. I think that a lot of young people theses days are spoiled and unreasonable. If you regularly purchase from Bloomies and Nordstom's you will pay top dollar for merchandise and the privilege to return worn, used, items and changed minds.

I just want to thank you all so much! I was going to join Ideeli today...I sure am glad I took the time to join Site Jabber first to check it out! I can tell this saved me a lot of headaches that I sure don't need!!! Blessings to you all!

Hi, this is Jason from ideeli Customer Service. I just want to jump in and emphasize for everyone here that Customer Service is extremely important here at ideeli. We try to be as clear as possible about our shipping policy but if anyone has any specific questions I'm happy to help. Lauren P., I trust you have now received your item and all is well? If there is any problem with your order whatsoever please let me know.

"bought a dress. perfect transaction. came in less than one week. exactly as described. Site requires a mature person who has read the terms- no refunds, only credits given, range of delivery times, due to nature of site-fantastic deals on high end merchandise and designer clothing not normally available to average consumer- you have to have some flexibility. know what you want, know your body type, do not try to return worn clothing. keep all tags and packaging. Items are leftovers from shows etc. so sometimes they cannot get their hands on merchandise due to competing interests from other sites. you are going to have some disappointments due to competition for a limited resource. I know I will win some and lose some. Something else will come along if you miss out on a bargain and what bargains. LOVE THIS SITE. with two girls and myself, a great way to be on the runway at home for a fraction of the cost. " read more tips like this »