Affordable Seating has a rating of 4.18 stars from 72 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Affordable Seating most frequently mention customer service, bar stools, and delivery time. Affordable Seating ranks 35th among Furniture sites.
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I can't say enough about the excellent customer service I've received at this firm! My experience was excellent, and I would want to express my heartfelt gratitude to Eric for his assistance. When we were putting up our coffee business, Eric helped and assisted us in selecting the ideal colors and materials. His knowledge and doing his best too guarantee we get the perfect furniture was absolutely impressive. Thank you again Eric for your invaluable assistance!
Ordered custom booth in white, we received antique yellow w strips throughout. Customer service provided conflicting info and they were non- responsive to resolve even when it was very clear they made a mistake. Stay clear, many 1 star reviews on Yelp! MANY
I can't say enough about the excellent customer service I've received at this firm! My experience was excellent, and I would want to express my heartfelt gratitude to Eric for his assistance. When we were putting up our coffee business, Eric helped and assisted us in selecting the ideal colors and materials. His knowledge and doing his best too guarantee we get the perfect furniture was absolutely impressive. Thank you again Eric for your invaluable assistance!
Products used:
coffee chairs, tables, partitions, patio furniture, bar stools
Our order of 12 black aluminum patio tables with dark walnut faux teak and 90 aluminum patio chairs has proven to be a wise investment. After several months of regular use, the furniture continues to retain its durability. Our guests have praised the design, and we've found the chairs to be exceptionally comfortable. The delivery was at our address only 6 days after ordering. Sales agents are very kind. Thanks for the great service
Tip for consumers:
fast delivery
Products used:
outdoor chars and tables, aluminum
Right off the bat when we called them, their customer service reps were very helpful right away. The delivery service let us know when they thought they would arrive at our address, and they gave us an approximate time. They are experienced, kind, and helpful. Our new furniture was exceptionally packaged and arrived without a single scratch. Quality and value for compared to their excellent pricing for USA made furniture are well worth five stars
Tip for consumers:
delivery was fast
Products used:
metal chairs, chiavari chairs, outdoor chairs and tables, table tops
Our pizzeria now has new bar and dining furniture from restaurant furniture net. Our order was roughly $12,000 (we purchased chairs, tables, bar stools, booths, patio tables, and patio seats). Order tracking was simple, and the metal x back outdoor chairs they advised were a brilliant choice. Ideal for unexpected crowds at peak hours. From order to delivery they nailed it in terms of speed and service. Although delivery took a few days longer, this was not an issue for us.
Tip for consumers:
wonderful customer service
Products used:
chairs, tables, bar stools, booths, patio tables, and patio seating
Affordable Seating truly came through for our cafe with their top quality wooden furniture! We needed extra chairs before the holidays and we weren't sure if they will arrive on time. The sales agent we spoke to convinced us that they will arrive on time, and without a scratch. All 26 designer series Americano ladder back chairs that we ordered arrived perfectly packed and in 5 days only. Ordering tables and umbrellas soon. Thanks again for an amazing service, from delivery to quality. Also, a bonus is that their website is very user-friendly and intuitive.
Products used:
Designer Series Americano Ladder Back Chairs
I had a recent purchase, about 3 months ago, of 24 Leon Aluminum Chairs and 12 Aluminum Patio Tables was a mixed experience. While their packaging ensured no damages during transit, the delivery took an unexpected four-week delay compared to what we were quoted. Despite the inconvenience, the customer support team was responsive whenever I called to inquire about the status of my order.
Tip for consumers:
delivery could be faster
Products used:
outdoor aluminum chairs and tables
We bought chairs and tables that look great in our restaurant from Affordable Seating. They're well-made and look better than I thought they would. Also, the sales team is simply outstanding, very polite and knowledgeable people work here. But the delivery took a little longer than planned.
Tip for consumers:
besides the delivery delay we have 0 complaints
Products used:
120 chairs and 30 tables
Really great company to work with, huge inventory and fast delivery. The booths are just as described on their site with elegant button tufting. The wooden chairs are stylish. I'm thrilled with my purchase and can recommend them for anyone looking for quality furniture.
Products used:
booths and chairs
Very fast delivery for two booths and a reversible table. Only took a week from ordering on their site for the courier service to arrive at our restaurant. Very happy with the quality of the booths. The laminated table looks stylish in black. No complaints here.
Tip for consumers:
the ordering process on their website is very simple
Products used:
2 booths and a table
Just received my order from Affordable Seating. I opted for the sleek metal chairs and matching tables. The entire process from ordering on their website, to handling, packaging and to the delivery service, everything was a breeze. The furniture is stylish and durable, making it a great investment for our cafe. Kudos to Affordable Seating for their efficient service!
Products used:
metal chairs and metal tables
The delivery of our order, which included 48 wood ladder back chairs with a walnut finish and black vinyl upholstered seats, along with 6 quickship booths, took longer than we expected based on the quote we got. However, we were consistently updated throughout the process, which we greatly appreciated. Despite this delay the company's customer support was exceptional. We encountered a few minor hiccups, but we were thoroughly impressed by their professionalism and dedication to ensuring our satisfaction. The staff, particularly Juliana, were polite and patient, and respectful during all of our interactions. It is evident that they prioritize their customers' needs and work to ensure that orders are as smooth and stress-free as possible, even when unexpected issues arise such as delayed deliveries.
Tip for consumers:
Juliana from support is a great customer agent
Products used:
wood ladder back chairs with a walnut finish and black vinyl upholstered seats, quickship booths
Talked to a sales agent for quite a while to figure out what I type of booth I needed, from dimensions to materials. She seemed very knowledgeable, took her time to help me. Appreciated that very much. The booth I bought is customized to fit all of my requirements. Delivery was done with courier service, on time.
Products used:
12 channels back restaurant booth
The customized booths I ordered from them look great in my restaurant. They look better than expected and are well made. The delivery time was long though, 4 weeks.
Tip for consumers:
delivery was acceptable in the end, but we wish we knew before we ordered that it will take 4 weeks
Products used:
6 custom booths
I bought 40 chairs and 8 tables from them, and I was amazed at how quickly they delivered them. It only takes 7 days from order to arrival. The tables and chairs look and feel strong, which is exactly what I needed for a busy place like my cafe. Going to order more soon after we do some renovation
Tip for consumers:
not sure any online furniture shop ships and delivers this quickly
Products used:
tables, chairs
I worked with Eric and he was very responsive, on top of quality customer service they also have competitive pricing. There was some minor cosmetic damage during shipping that was done by the shipping company and Eric was very helpful with the situation. 5 stars from me, would buy from here again.
Tip for consumers:
Eric from support is a gem
Products used:
20 metal chairs
Very happy with the delivery time provided by Affordable Seating. Bough a lot of chairs and tables and all got delivered within the deadline of two weeks. Even 4days sooner. The furniture was nicely wrapped. Tracking was provided with order info.
Products used:
Metal chairs, metal tables, wood table tops.
Ordered custom booth in white, we received antique yellow w strips throughout. Customer service provided conflicting info and they were non- responsive to resolve even when it was very clear they made a mistake. Stay clear, many 1 star reviews on Yelp! MANY
Bought bar stools for our outdoor area and I couldn't be happier with the quality, especially considering the price. They feel sturdy and well-made. The delivery was surprisingly quick and you can tell that the packaging was done with care. A great purchase that exceeded our expectations in both quality and service.
Tip for consumers:
fast delivery, nice sales agent and quality furniture
Products used:
16 outdoor bar stools
Can overstate how helpful their support agents are. I couldn't figure out how tracking works and they kept me updated the entire time manually with emails after I phoned them up only once. I knew where my order was the entire time. Bought some nice modern styled chairs and tables and metal frame bar stools. Delivery was reasonable, 3 weeks.
Tip for consumers:
the support team is great at Affordable Seating
Products used:
modern wooden and metal chairs and tables and bar stools
So, we got some cool wooden tables and chairs from Affordable Seating for our cafe. Handling the order tracking was realyl easy. They recommended stackable chairs that are perfect for surprise guests we often have during rush hours and when we need more seating space. The team at Affordable Seating is quick and on point from sales to delivery. Delivery took 10 days more than what we were expecting based on our order date but that was tolerable.
Tip for consumers:
the furniture is great. looks cool and feels comfortable
Products used:
stackable chairs, wooden tables, wooden chairs
The delivery time for 3 booths I bought was OK. The order arrived within the quoted time. Ordering was easy and the quality of the booths is great.
Products used:
double and single booths
Their customer service is attentive and they were patient and pleasant every time I called to check the status of my order. Bought chairs and tables, quality is great, they were well packaged. Downside is that the order was late for more than 4 weeks.
Tip for consumers:
I hope the next time I order the delivery will be faster
Products used:
20 aluminum chairs and 5 tables
5 days delivery for 40 wooden chairs and wooden 8 tables. Great customer service and very good packaging. 5 stars from me!
Tip for consumers:
customer service agents are very nice
Products used:
wood chairs and tables
Bought 12 white metal chiavari chairs on their website. Delivery time was perfect, 5 days only. The order was handled the same day and we got a confirmation and tracking info. Very happy customer. Looking for a new table, and more chairs. Thanks for an awesome service
Tip for consumers:
Very fast delivery. Didn't expect it
Products used:
White metal chiavari chairs (12 pieces)
If you are in the market to spruce up your restaurant this company has fantastic furniture. Though there was a small problem with the delivery timeline, the chairs, tables, umbrellas, and partitions I got are top-notch. The craftsmanship and quality is evident. If you're seeking durability and style with your furniture then this is the place to shop
Tip for consumers:
customer support is fast to help
Products used:
umbrellas, tables, chairs..
Affordable Seating has been a leader in restaurant furniture sales for over a decade, building a name that you can trust. As experts in commercial design and lay-out, we pride ourselves in quality at a fair price. As a Chicago based business, with us you can shop American. Many of our wood products are made at our facility in Indiana including wood chairs & bar stools, solid wood seats, tables, booths and more. We have thousands of items in stock. Our experts have searched and found, designed, and sometimes created the best commercial furniture, to make sure that you can find what you are looking for.
Hi Matias, Thank you for your review. I am sorry for the unexpected delay. Please mention it on your next order and we will gladly assist to provide a better experience. Thank you, Eric Brenner